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Absenteísmo, rotatividade e indicadores de qualidade do cuidado em enfermagem: estudo transversal / Absenteeism, turnover, and indicators of quality control in nursing care: a transversal study

Leitão, Ilse Maria Tigre de Arruda; Sousa, Fernando Sérgio Pereira de; Santiago, Jenifa Cavalcante dos Santos; Bezerra, Indara Cavalcante; Morais, Jamine Borges de.
Online braz. j. nurs. (Online) ; 16(2): 119-129, 2017. tab
Artículo en Portugués | LILACS, BDENF | ID: biblio-876997

Aim:

to analyze the indexes of absenteeism and turnover, and their relationship with quality indicators in assistance.

Method:

this is a transversal study, performed with records of absences/changes of 59 nursing professionals of an intensive care unit; records of quality/incidence indicators, and medical records of the 108 patients hospitalized during the period of data collection. The coefficient of linear correlation was used among the indicators of assisting management and quality control.

Results:

the average rate of absenteeism was 9.41% (of nurses) and 12.52% (of technicians); turnover rates reached 2.53% (nurses), and 3.57% (technicians). There was a strong correlation (r>0.7) between turnover of nurses and the incidence of accidental extubation (p=0.464); rate of absenteeism among technicians and the loss of nasoenteral tube (p=0.300); pressure injury (p=0.100) and loss of central catheter (p=0.200), which was also correlated with the rate of absenteeism of nurses (p=0.113).

Conclusion:

the results demonstrated can subsidize new approaches for the management of personnel and better assistance, aiming to reduce the damages to the patient.(AU)
Biblioteca responsable: BR13.9
Ubicación: BR1342.1