Análise de modelo de tomada de decisão de enfermeiros gerentes: uma reflexão coletiva / Análisis del modelo de decisiones decisión de gerentes de la enfermera: un refl exión colectiva / Analysis of the decision-making process of nurse managers: a collective refl ection
emergiram duas categorias Situação atual de tomada de decisão, que apresentou falta de sistematização; e Construção coletiva do processo decisório, que enfatiza a necessidade da construção de um modelo de tomada de decisão.
Conclusão:
o modelo de tomada de decisão elaborado é limitado, pois não considera importantes aspectos do processo decisório os limites da racionalidade humana e o ambiente externo e interno das organizações que interferem e determinam as decisões.
el modelo de toma de decisiones es limitado, ya que excluye los límites de la racionalidad humana; y el entorno externo e interno de las organizaciones que influyen y determinan las decisiones correctas.
ABSTRACT
Objective:
to analyze the decision-making model adopted by nurses from the perspective of some decision-making process theories.
Method:
qualitative approach, based on action research. Semi-structured questionnaires and seminars were conducted from April to June 2012 in order to understand the nature of decisions and the decision-making process of nine nurses in position of managers at a public hospital in Southern Brazil. Data were subjected to content analysis.
Results:
data were classified in two categories the current situation of decision-making, which showed a lack of systematization; the construction and collective decision-making, which emphasizes the need to develop a decision-making model.
Conclusion:
the decision-making model used by nurses is limited because it does not consider two important factors the limits of human rationality, and the external and internal organizational environments that infl uence and determine right decisions.