RESUMO
The Small Business Administration (SBA) is a federally funded program that offers low-interest, long-term disaster loans to homeowners, renters, and businesses in the aftermath of a disaster. SBA issues applications, inspects damaged property, and provides the funds needed to rebuild lives. Rececently, SBA has taken several innovative steps to meet the needs of disaster victims. For example, in 1994 SBA made the loan process easier for customers: we simplified disaster loan filing requierements by reducing the amount of information needed; we doubled loan limits for homeowners and renters; we made Internal Revenue Service representatives available at disaster application centers to improve access to documents needed to complete loan applications; we expanded the Economic Injury Disaster Loan program to include owners of real estate; and we eased criteria for major source of employment loan applicants. With its mission of efficiency and tradition of commitment to personalized service, SBA continues to reduce the burden of disaster recovery