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1.
BMC Nurs ; 23(1): 131, 2024 Feb 20.
Artigo em Inglês | MEDLINE | ID: mdl-38378529

RESUMO

BACKGROUND: High levels of empathy and self-awareness and low level of stress among nursing students are the core elements of improving patients' care and outcomes. The purpose of this study is to assess the levels, relationships, and predictors of empathy, self-awareness, and perceived stress in a sample of undergraduate Jordanian nursing students. METHODS: A descriptive cross-sectional design was employed to collect data from 330 students using a web-based survey. RESULTS: The total mean scores of empathy, self-awareness, and perceived stress were 75.75, 40.17, and 55.65, respectively. Students who are studying in public universities, with higher GPA, who have no intention to leave nursing, and who are satisfied with nursing; reported higher level of empathy. Students with lower income level, who have no intention to leave nursing, and who are satisfied with nursing; reported higher level of self-awareness. Female students, those who sleeping 6 h and less, did not get a balanced diet or perform exercise, studying in public universities, lower GPA, have intention to leave nursing, and did not satisfy with nursing; reported higher level of perceived stress. CONCLUSIONS: Nursing students reported adequate empathy level, low self-awareness level, and moderate perceived stress level. Students who are satisfied and have no intention to leave nursing reported higher level of empathy, self-awareness, and perceived stress. It is necessary to conduct interventional programs that enhance students' well-being especially empathy and self-awareness, and reduce the level of their stress.

2.
Holist Nurs Pract ; 38(2): 85-92, 2024.
Artigo em Inglês | MEDLINE | ID: mdl-38363969

RESUMO

Patients with heart failure (HF) reported poor quality of life (QOL) due to different reasons among which fatigue is the most important. Improving QOL is a crucial objective for patients with HF and their primary health care providers. Managing fatigue with medication is not enough. Benson's relaxation technique (BRT) is a complementary therapy used to manage fatigue among different populations with limited studies checking its effect among patients diagnosed with HF. The purpose of this quasi-experimental study was to check the effect of BRT on fatigue and QOL among 140 (68 intervention and 72 control) patients diagnosed with HF. Intervention group performed BRT for 20 minutes twice a day for 2 months. Control group received regular care from their health care providers. At baseline, there were no differences between intervention and control groups regarding fatigue, physical component summary, and mental component summary. At follow-up, intervention group had higher scores in physical and mental component summaries than control group (45.48 ± 10.52 vs 37.97 ± 14.78) and (46.22 ± 8.39 vs 41.01 ± 10.36), respectively. Also, intervention group had lower levels of fatigue than control group (2.54 ± 0.87 vs 6.33 ± 0.61). In conclusion, the use of BRT as a complementary therapy for patients with HF might decrease fatigue level and improve QOL.


Assuntos
Insuficiência Cardíaca , Qualidade de Vida , Humanos , Terapia de Relaxamento/métodos , Pacientes , Insuficiência Cardíaca/complicações , Insuficiência Cardíaca/terapia , Fadiga/etiologia , Fadiga/terapia
3.
ScientificWorldJournal ; 2023: 5548694, 2023.
Artigo em Inglês | MEDLINE | ID: mdl-38021479

RESUMO

Aims: This study evaluates the epidemiology of headache and migraine among adolescents aged 12 to 15. Methods: A school-based cross-sectional study was conducted to collect and analyze data from students in grades 7-10 over the course of one month, using a simple random sampling method. The overall number of participants in this study was 692, with an average age of 13.9 years (SD = 1.3). Descriptive measures and Fisher's exact test were computed. Multivariate regression was calculated to assess the predictors of headache and migraine. Findings. Approximately one-half of the students reported having headaches: tension-type headaches (10.3%), migraines (4.8%), and other headache types (31.5%). Moreover, girl students in the age group of 14-15 reported more headaches and migraines. Conclusion: The prevalence of headache and migraine in Jordan is high and increasing as students grow older. Health education programs led by school nurses and other healthcare practitioners are urgently needed.


Assuntos
Cefaleia , Transtornos de Enxaqueca , Feminino , Humanos , Adolescente , Jordânia/epidemiologia , Prevalência , Estudos Transversais , Inquéritos e Questionários , Cefaleia/epidemiologia , Transtornos de Enxaqueca/epidemiologia
4.
Psychol Health Med ; 28(9): 2764-2775, 2023.
Artigo em Inglês | MEDLINE | ID: mdl-35769022

RESUMO

Self-awareness, empathy, and patient-centered care are essential components for nurses for improving nurse-patient relationship and providing high-quality care for the patients. There is limited research regarding these components among critical care nurses in Arab countries, including Jordan. Thus, this study purposed to evaluate the self-awareness, empathy, and patient-centered care among critical care nurses in Jordan. A cross-sectional, descriptive correlational design was applied. Data were collected from 140 registered nurses from six hospitals in different health sectors. Findings showed that the mean scores for self-awareness, empathy and patient-centered care were as follows: 1.92 (SD = 0.27), 4.87 (SD = 0.88), and 3.71 (SD = 0.80), respectively. These results indicate that nurses had a high level of self-awareness and empathy and a low level of patient-centered care. There was no relationship between self-awareness and socio-demographic variables, perceived stress, and social support. Also, there was a positive relationship between empathy and social support (r = 0.310, p < 0.001). Patient-centered care had a positive relationship with social support (r = 0.202, p < 0.05) and perceived stress (r = 0.175, p < 0.05), also, male nurses had higher patient-centered care than female encounters. Social support was a predictor of empathy, while social support and perceived stress were the main predictors for patient-centered care. The results of the study reflect the need for educational programs to promote self-awareness and empathy to enhance patient-centered care and achieve high-quality patient care. Additionally, correlating factors with PCC (social support and perceived stress) should be taken into consideration upon implementing any interventional programs.

5.
Issues Ment Health Nurs ; 44(9): 879-890, 2023 Sep.
Artigo em Inglês | MEDLINE | ID: mdl-37616590

RESUMO

Healthcare professionals caring for children with autism spectrum disorder are more likely to be emotionally and psychologically distressed because of the children's challenging behaviors. This study aimed to investigate whether social support mediates the association between coping strategies and perceived emotional and psychological distress among professionals working with children with autism spectrum disorder. Additionally, this study explored the moderating effect of autism severity on this mediation. The study's design is cross-sectional, correlational, and predictive. An online, self-administered questionnaire was used to recruit a convenience sample of 180 healthcare professionals working with children with autism spectrum disorder. The results revealed a significant mediation effect of family social support on the relationship between problem-focused coping and psychological distress for those dealing with moderate or severe autism. Likewise, there was also a significant mediation effect of family social support on the relationship between avoidant coping and psychological distress for those dealing with moderate autism. Familial social support can serve as a protective factor for healthcare professionals caring for children with autism against accumulated psychological distress. The direct effect of avoidant coping strategies on emotional distress changes depending on autism severity. The study's findings are informative to mental health nurses to create more effective coping strategies as problem-solving interventions or develop new coping strategies based on familial social support for those working with children with autism.


Assuntos
Transtorno do Espectro Autista , Transtorno Autístico , Angústia Psicológica , Humanos , Criança , Transtorno do Espectro Autista/terapia , Estudos Transversais , Adaptação Psicológica , Apoio Social , Atenção à Saúde , Estresse Psicológico/psicologia
6.
J Am Psychiatr Nurses Assoc ; : 10783903231174464, 2023 May 19.
Artigo em Inglês | MEDLINE | ID: mdl-37204103

RESUMO

BACKGROUND: Jordan's population of older adults is growing due to improved health care and lifestyle, but the country has limited mental health care resources, causing challenges for the health care system. Reminiscence is a point of nursing intervention and a way for psychiatric nurses to help people improve their mental health by expanding their personal boundaries (self-transcendence). AIMS: The study aimed to examine the mediating effects of self-transcendence on the relationship between reminiscence functions and death anxiety in a sample of Jordanian older adults. Psychiatric nurses can refine reminiscence therapy by targeting aspects of self-transcendence to reduce death anxiety. METHODS: An online cross-sectional survey was employed to collect the data. A total of 319 older adults participated in the study. The sample was recruited using convenience and snowball sampling strategies through social media and personal contacts. RESULTS: The reminiscence function of "Bitterness Revival," gender, the presence of a life-threatening disease, a history of psychiatric disorder, and the work sector were statistically significant predictors of death anxiety. This model accounts for 24% of the death anxiety score (F = 7.789, p < .001). Reminiscence functions 1, 2, and 5 predicted self-transcendence. This model explained 25% of the variance in the self-transcendence score (F = 6.548, p < .001). Self-transcendence exerts a positive, partial mediating effect between "Bitterness Revival" and death anxiety, controlling for other covariates in the death anxiety model (p = .016). CONCLUSIONS: The study is informative for understanding the role of self-transcendence in buffering death anxiety, notwithstanding "Bitterness Revival" reminiscences. This knowledge reveals practical implications for psychiatric nurses about the importance of developing reminiscence interventions to promote self-transcendence and ease death anxiety.

7.
Nurs Educ Perspect ; 43(2): 129-131, 2022.
Artigo em Inglês | MEDLINE | ID: mdl-33660683

RESUMO

ABSTRACT: This study aims to compare the attitudes of nursing students in Jordan toward seeking professional psychological help, before and after taking part in a mental health course. A pretest-posttest design was used to assess the attitudes of 205 nursing students attending a state-run university in Zarqa City, Jordan. A significant difference was found in Attitudes Toward Seeking Professional Psychological Help subscales before and after the course, implying that it would be useful for policy makers to provide periodic comprehensive mental health education and courses for practicing health care providers.


Assuntos
Estudantes de Enfermagem , Atitude , Atitude do Pessoal de Saúde , Humanos , Saúde Mental , Estudantes de Enfermagem/psicologia , Inquéritos e Questionários , Universidades
8.
Arch Psychiatr Nurs ; 40: 115-123, 2022 10.
Artigo em Inglês | MEDLINE | ID: mdl-36064234

RESUMO

AIM: This study aimed to describe psychiatric nurses' experiences and the emotional and psychological sequelae after being psychologically or physically assaulted in inpatient psychiatric units. METHOD: The study employed a descriptive, phenomenological research approach. A purposive sample of 27 psychiatric nurses participated in in-depth one-on-one interviews. The collected data were transcribed and analyzed using ​Colaizzi's (1978) seven-step method. RESULTS: Three themes and ten sub-themes emerged: A Fertile Environment for Physical and Psychological Workplace Violence, Psycho-Emotional Sequelae Aftermath of Assault, and Proactive Strategies for Combating Violence. DISCUSSION: A thorough understanding of workplace violence aids in the development of strategies for preventing and addressing this phenomenon and its psychological and emotional consequences. IMPLICATIONS FOR PRACTICE: The current study provides new insights on the importance of offering mental health and emotional support to assaulted nurses, especially those with accumulated exposure to violence.


Assuntos
Vítimas de Crime , Enfermeiras e Enfermeiros , Enfermagem Psiquiátrica , Emoções , Humanos , Violência/psicologia
9.
Health Care Women Int ; 43(9): 1105-1119, 2022 09.
Artigo em Inglês | MEDLINE | ID: mdl-35175910

RESUMO

The authors' purpose was to examine psychometric qualities of the modified worksite harassment tool in working women. Internal consistency was used for reliability and principal components analysis and correlation for construct validity. Two items were dropped due to poor psychometric qualities. Cronbach's alpha was 0.78. Two factors (subscales) emerged from dimensionality testing. The abuse scores found using the tool, as well as by the two factors, were significantly correlated with women's depressive symptoms, stress, and diagnosis with chronic illnesses. Incorporating the modified worksite harassment tool with routine assessment of women in health care facilities within the work settings was recommended.


Assuntos
Mulheres Trabalhadoras , Feminino , Humanos , Masculino , Psicometria , Reprodutibilidade dos Testes , Inquéritos e Questionários , Local de Trabalho
10.
Issues Ment Health Nurs ; 43(7): 670-682, 2022 Jul.
Artigo em Inglês | MEDLINE | ID: mdl-35119343

RESUMO

Relapse prevention is an essential component in sustaining positive treatment outcomes.The purpose of this study was to test the efficacy of a relapse prevention intervention on the ability of patients and their primary caregivers to self-detect and manage early warning signs of relapse, and its impact on relapse rate among patients diagnosed with schizophrenia.Quasi-experimental design; one group posttest only, repeated measure time-series design was employed. A total of 40 patients and their primary caregivers represented the sample in this study.The statistical analysis revealed that the effect of relapse prevention intervention on patients and their primary caregivers' ability to self-detect severity and manage early warning signs of relapse has sustainable and positive effect on patients and their primary caregivers from T1 to T3 (patients, M = 9.0-9.3; caregivers, M = 9.7-9.9). Also, positive effect of intervention detected on abilities of patients and primary caregivers to manage EWS from T1 to T3 (patients, M = 35-36.0; caregivers, M = 39.7-38.1). The analysis also showed a low relapse rate (14.9%).The study showed that relapse prevention interventions is effective and applicable approach that psychiatric nurses can use to ensure sustainable positive outcomes of psychiatric healthcare among patients with schizophrenia.


Assuntos
Esquizofrenia , Cuidadores/psicologia , Doença Crônica , Humanos , Jordânia , Recidiva , Esquizofrenia/diagnóstico , Esquizofrenia/prevenção & controle , Prevenção Secundária
11.
J Psychosoc Nurs Ment Health Serv ; 60(8): 37-45, 2022 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-35316119

RESUMO

The current study aimed to assess knowledge, attitudes, and practices (KAP) toward coronavirus disease 2019 (COVID-19) of persons hospitalized for psychiatric problems and the correlation between knowledge and demographics. A correlational, cross-sectional study was used to collect data through structured interviews from a convenience sample of 200 patients with psychiatric disorders seeking treatment at a psychiatric hospital using the Knowledge, Attitudes, and Practices questionnaire. Participants had poor knowledge (51.5%), moderate attitudes (75%), and low to moderate practices (61%) toward COVID-19. Knowledge was different across most demographic and illness-related variables. Global assessment of functioning and educational level predicted knowledge and accounted for 37.5% of the variance. Due to disability and poor self-care, persons hospitalized for psychiatric problems are more vulnerable to infectious diseases than the general population. Mental health nurses need to raise KAP toward COVID-19. Current results are informative to health care policymakers and mental health authorities in helping identify target populations for prevention and education about COVID-19. [Journal of Psychosocial Nursing and Mental Health Services, 60(8), 37-45.].


Assuntos
COVID-19 , Enfermagem Psiquiátrica , Estudos Transversais , Conhecimentos, Atitudes e Prática em Saúde , Humanos , Inquéritos e Questionários
12.
J Psychosoc Nurs Ment Health Serv ; 60(8): 19-25, 2022 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-35412876

RESUMO

The purpose of the current study was to examine prediction power of psychological factors (i.e., alexithymia and psychological distress) on fibromyalgia among high school students. A cross-sectional, correlational design was used. Data related to alexithymia, psychological distress, and fibromyalgia were collected from 483 high school students from the northern part of Jordan using stratified cluster random sampling. Results showed that psychological distress is a significant predictor of fibromyalgia (odds ratio = 1.1, p < 0.001). Significant differences were found between males and females in relation to alexithymia (t = -4.87, p < 0.001), psychological distress (t = -6.0, p < 0.001), and fibromyalgia (χ2 = 4.14, p = 0.04, phi = 0.07). Age was only significantly correlated with alexithymia (r = 0.06, p < 0.05). Given the relationship among psychological distress, alexithymia, and fibromyalgia, mental health professionals should carefully observe psychological disturbances among high school students. [Journal of Psychosocial Nursing and Mental Health Services, 60(8), 19-25.].


Assuntos
Fibromialgia , Sintomas Afetivos/epidemiologia , Sintomas Afetivos/psicologia , Estudos Transversais , Feminino , Fibromialgia/psicologia , Humanos , Jordânia , Masculino , Estresse Psicológico/psicologia , Estudantes
13.
Health Care Women Int ; 41(8): 949-964, 2020 08.
Artigo em Inglês | MEDLINE | ID: mdl-32915698

RESUMO

Researchers examined psychometric characteristics of the Safe Dates-Physical Violence Victimization scale in 97 Jordanian college women. Reliability coefficient and Principal Components Analysis were used. Construct validity was examined using independent samples t-test. Cronbach's alpha of 0.80 was yielded. Two dimensions (injury-causing tactics and threatening tactics) were identified. Using construct validity analysis, researchers indicated significant differences in the mean depression, anxiety, stress, and childhood victimization scores among women reporting physical violence, compared to their counterparts. College women possess psychological stressors due to academic and social responsibilities. Such stressors influence their decision to leave the partner which adversely impacts their psychological health.


Assuntos
Vítimas de Crime/estatística & dados numéricos , Violência por Parceiro Íntimo/psicologia , Abuso Físico/psicologia , Psicometria/estatística & dados numéricos , Estudantes/psicologia , Inquéritos e Questionários/normas , Adolescente , Ansiedade , Feminino , Humanos , Violência por Parceiro Íntimo/estatística & dados numéricos , Saúde Mental , Abuso Físico/estatística & dados numéricos , Reprodutibilidade dos Testes , Parceiros Sexuais/psicologia , Estresse Psicológico/etiologia , Estudantes/estatística & dados numéricos , Universidades , Adulto Jovem
14.
J Ment Health ; 26(3): 197-203, 2017 Jun.
Artigo em Inglês | MEDLINE | ID: mdl-26850046

RESUMO

BACKGROUND: Clinical training has been recognized as a stressful experience for nursing students. AIMS: The aims of this study were to identify levels and types of stressors among nursing students during their clinical training and their coping behaviors. METHODS: Data were collected using a purposive sampling method from 100 nursing students using a self-reported questionnaire composed of Perceived Stress Scale and Coping Behavior Inventory. RESULTS: Results showed that "assignments and workload" as well as "teachers and nursing staff" were the highest sources of stress in clinical training. The most common coping behaviors used were "problem-solving" and "staying optimistic". There was a significant difference in perceived stress among students in regard to the way of choosing nursing. There were significant differences in coping behaviors in regard to the presence of relatives in nursing, living status and mothers' educational level. The predictors of perceived stress were self-choosing for nursing and the presence of relatives in nursing, while the predictors for coping behaviors were stress from peers and daily life as well as mothers' educational level. CONCLUSIONS: Nursing teachers and staff are encouraged to develop strategies that decrease level of stress and promote adaptive coping behaviors among nursing students during their clinical training.


Assuntos
Adaptação Psicológica , Estresse Psicológico , Estudantes de Enfermagem/psicologia , Adulto , Estudos Transversais , Educação em Enfermagem , Feminino , Humanos , Masculino , Arábia Saudita , Carga de Trabalho , Adulto Jovem
16.
Health Care Women Int ; 35(2): 200-15, 2014 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-24020729

RESUMO

Antenatal depression has not been well studied worldwide. The objective of this study was to identify the prevalence and predictors of antenatal depression among Jordanian pregnant women in their third trimester. A correlational design was used with a convenience sample of 218 Jordanian pregnant women. Data were collected using valid and reliable measures and were analyzed with regression. Fifty-seven percent of the women displayed symptoms of depression. Thirty-seven percent (34% adjusted) of the variability in depression levels was predicted by knowing scores on life satisfaction, perceived stress, family and nonfamily stressful relationships, education, and parity. For that, antenatal depression needs early detection and treatment.


Assuntos
Depressão/epidemiologia , Complicações na Gravidez/psicologia , Gestantes/psicologia , Estresse Psicológico/epidemiologia , Adulto , Estudos Transversais , Depressão/psicologia , Feminino , Humanos , Jordânia/epidemiologia , Paridade , Gravidez , Complicações na Gravidez/epidemiologia , Terceiro Trimestre da Gravidez , Cuidado Pré-Natal/organização & administração , Cuidado Pré-Natal/estatística & dados numéricos , Prevalência , Análise de Regressão , Fatores de Risco , Apoio Social , Fatores Socioeconômicos
17.
Issues Ment Health Nurs ; 35(5): 386-94, 2014 May.
Artigo em Inglês | MEDLINE | ID: mdl-24766173

RESUMO

This study aimed at investigating differences in mental health problems between attendees of governmental and United Nations Relief and Works Agency for Palestine Refugees health care centers in Jordan. Further, predictors of mental health problems based on women's demographic profile were investigated. A convenience sample of 620 women attending governmental and United Nations Relief and Works Agency for Palestine Refugees health care centers in Jordan was recruited for this purpose. Independent samples t-tests were used to identify differences in mental health, and multiple linear regression was implemented to identify significant predictors of women's mental health problems. Results indicated an absence of significant differences in mental health problems between attendees of the two types of health care centers. Further, among the demographic indicators that were tested, income, spousal violence, and general health were the predictors of at least three different mental health problems in women. This study highlights opportunities for health professionals to decrease women's propensity for mental health problems by addressing these factors when treating women attending primary care centers in different Jordanian towns, villages, and refugee camps.


Assuntos
Instituições de Assistência Ambulatorial/estatística & dados numéricos , Árabes/psicologia , Árabes/estatística & dados numéricos , Países em Desenvolvimento , Programas Governamentais , Transtornos Mentais/epidemiologia , Transtornos Mentais/enfermagem , Refugiados/psicologia , Refugiados/estatística & dados numéricos , Socorro em Desastres/estatística & dados numéricos , Nações Unidas/estatística & dados numéricos , Adulto , Idoso , Estudos Transversais , Feminino , Humanos , Jordânia , Transtornos Mentais/psicologia , Pessoa de Meia-Idade , Fatores de Risco , Fatores Sexuais , Adulto Jovem
18.
Infect Drug Resist ; 17: 1937-1950, 2024.
Artigo em Inglês | MEDLINE | ID: mdl-38770367

RESUMO

Objective: This study seeks to assess the influence of an educational program on enhancing the knowledge, attitudes, and practices of NICU nurses regarding MDROs. Methodology: Quasi-experimental design that investigated the efficacy of an educational intervention in shaping the knowledge, attitudes, and practices of mothers working as nurses in NICU toward MDROs was used. A total of 168 nurses participated, divided into 84 intervention groups and 84 non-educational groups. Results: The analysis of overall knowledge scores before and after the educational interventions revealed a significant improvement in post-education knowledge scores (Mean = 16.94) compared to pre-education scores (Mean = 12.9929; t(83) = 40.119, p < 0.001). Attitude scores exhibited a notable improvement post-education, with mean scores increasing from 46.64 in the pretest to 58.45 in the posttest. The total attitude shift was statistically significant (t(83) = 104.23, p < 0.001 0). Regarding overall practice, the data suggests a positive impact of education on neonatal nurses' practices related to antibiotic usage (t(3) = 149.31, p < 0.001). A significant positive correlation was found between post-knowledge and post-attitude (r = 0.251, p = 0.021). Conclusion: Based on the study findings, the MDROs educational program demonstrated its effectiveness in improving nurses' knowledge and attitudes toward MDROs, serving as a valuable educational resource for nurses. Given the increasing demand for nurses with MDROs knowledge, attitude, and practice in NICU, and considering the documented positive impact on protecting neonates from fatal infections, enhancing nurses' knowledge, attitudes, and practices toward MDROs has become imperative.

19.
PLoS One ; 19(4): e0298669, 2024.
Artigo em Inglês | MEDLINE | ID: mdl-38626014

RESUMO

AIMS: The study aims to examine the correlation between intimate partner violence [IPV] and quality of life [HRQoL] of mothers during COVID-19 era. METHOD: This study is a cross-sectional correlational study. The inclusion criteria was Jordanian women with at least 18 years old, who read and write in Arabic language and able to participate. The collection of data was done through a self-reported questionnaire distributed and completely filled with 300 married Jordanian women using social media. This study was conducted between the months of October and December 2020. The participants signed consent after being informed of their rights to exit at any point during the study and the study methods. RESULTS: The prevalence of IPV among women was 28.3. The mean of quality of life is 86.0 [SD = 13.1) and the mean of violence is 11.9 [SD = 3.01). There was a significant negative relationship between violence and quality of life (r2 = .224, p = .001). This means as the violence increases, the quality-of-life decreases. CONCLUSION: In conclusion, there is an association between IPV and HRQoL among married people. Providing an education program and vital resources for women with the goal of preventing COVID-19 violence and assisting Jordanians become very essential.


Assuntos
COVID-19 , Violência por Parceiro Íntimo , Humanos , Feminino , Adolescente , Jordânia/epidemiologia , Qualidade de Vida , Estudos Transversais , COVID-19/epidemiologia , Prevalência , Fatores de Risco , Parceiros Sexuais
20.
Int Emerg Nurs ; 75: 101476, 2024 Jun 19.
Artigo em Inglês | MEDLINE | ID: mdl-38901305

RESUMO

BACKGROUND: Using primary healthcare facilities can decrease the tension and workload in emergency departments (EDs). This study aim to examine the patient's use of primary healthcare facilities before EDs visits and their expectations about the triage. METHODS: A cross-sectional design was utilized in at various EDs in different hospitals. A convenience sample of 726 patients were enrolled and completed a self-administrated questionnaire. RESULTS: The mean age of the participants was 38.1 (SD = 12.9). Most participants (68.2 %) did not have primary care physicians and did not want to know how long other patients waited (61.4 %). There are significant relationships between participants' desired to know how long other patients have been waiting and their age (X2 = 4.02, P < .05), education level (X2 = 13.5, P < .001), and current job (X2 = 9.90, p < .05). Also, periodic updates from EDs staff about the delays were significantly related to participants' age (X2 = 3.29), current job (X2 = 28.4), marital status (X2 = 8.93), and residency place (X2 = 9.94). CONCLUSION: Educating patients about the triage system and the importance of using primary healthcare facilities is recommended to reduce ED waiting times and overload.

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