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BACKGROUND: Patient safety has in recent decades become a global concern. It is a key priority area of healthcare organisations, and has a direct impact on patient health and wellbeing. Work environments can strongly impact nurses' wellbeing and may ultimately produce different outcomes for both professionals and patients. The adverse events occurrence is an example of how work environments influence outcomes, and there is evidence of this correlation in several studies conducted in recent years. AIM: To map the knowledge regarding the impact that nursing practice environments have on safety culture in primary healthcare settings, as primary health care concentrates a significant portion of the population's care. DESIGN & SETTING: This review was conducted following the methodology proposed by the Joanna Briggs Institute (JBI) for scoping reviews. METHOD: Study selection, data extraction, and synthesis were performed by two independent reviewers. Based on Population (or participants), Concept, and Context (PCC) framework, studies were considered that addressed nurses' practice environment and patient safety culture in primary health care. All studies published or unpublished from 2002 to the present were considered. RESULTS: Seven studies were included in this review; however, the existing evidence on the relation between nurses' practice environments and patient safety is still limited in primary healthcare settings. Although clear evidence was not found, several characteristics of nursing practice environments that may impact healthcare safety were found, such as leadership, communication, and organisational culture and policies. CONCLUSION: More research directed at primary healthcare nursing practice settings is needed and could be valuable in defining and implementing strategies that promote the safety of care.
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BACKGROUND: Patient safety is a key priority for healthcare organisations. It impacts directly on patient health and wellbeing. The increasing complexity of current healthcare settings, which are associated with high work demands and increasingly stressful professional practice environments, contributes to an increased likelihood of errors and adverse events. Primary health care, given its comprehensiveness of care, makes up a large proportion of the care delivered to the population. AIM: To map the knowledge about the impact that nursing practice environments have on safety culture in the primary healthcare setting. This knowledge is essential for a more effective and appropriate understanding of this phenomenon and to enable the definition of strategies that can promote the provision of safer care to the population. DESIGN & SETTING: A scoping review will be conducted based on the method proposed by the JBI, and the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) will be used. METHOD: Study selection, data extraction, and synthesis will be performed by two independent reviewers. Based on the Population (or participants), Concept, and Context (PCC) framework, this scoping review will consider studies that address nurses' practice environment and patient safety culture in primary health care. The review will consider all studies, published or unpublished, from 2002 to the present. CONCLUSION: The results from this scoping review are expected to provide an overview of the importance of the nursing practice environments on patient safety culture, which will be crucial to define an appropriate range of strategies to promote the delivery of the safest health care to the population.
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(1) Background: The repercussions of work environments were widely studied before the pandemic. However, there are still many difficulties to be discovered considering the impact generated by it. Thus, this study aimed to analyse the impact of COVID-19 on nursing practice environments and nurses' job satisfaction. (2) Methods: A correlational study was conducted in a hospital in northern Portugal, with the participation of 416 registered nurses. Data were collected in June 2021 through questionnaires. The study was approved by the Institutional Ethics Committee. (3) Results: COVID-19 had a favourable impact on the structure component of the practice environments; the process component decreased compared to the pre-pandemic period; the outcome component remained moderately favourable to the quality of care. Nurses were not very satisfied or not at all satisfied with their valuation and remuneration; moderately satisfied with the leadership and staffing; and satisfied with the organisation and resources, co-workers and valuation by patients and families. In more favourable environments, nurses' job satisfactions were higher. (4) Conclusions: Identifying the dimensions with the best and worst scores allowed the institution's managers to concentrate efforts on where improvements were needed, thus preparing professional contexts for the recovery of care activities.
Assuntos
COVID-19 , Enfermeiras e Enfermeiros , Recursos Humanos de Enfermagem Hospitalar , Humanos , Satisfação no Emprego , COVID-19/epidemiologia , Inquéritos e Questionários , Portugal/epidemiologiaRESUMO
The COVID-19 pandemic has imposed challenges to health systems and institutions, which had to quickly create conditions to meet the growing health needs of the population. Thus, this study aimed to assess the impact of COVID-19 on professional nursing practice environments and to identify the variables that affected their quality. Quantitative, observational study, conducted in 16 Portuguese hospitals, with 1575 nurses. Data were collected using a questionnaire and participants responded to two different moments in time: the pre-pandemic period and after the fourth critical period of COVID-19. The pandemic had a positive impact on the Structure and Outcome components, and a negative trend in the Process component. The variables associated with the qualification of the components and their dimensions were predominantly: work context, the exercise of functions in areas of assistance to COVID-19 patients, length of professional experience and length of experience in the service. The investment in professional practice environments impacted the improvement of organizational factors, supporting the development of nurses' work towards the quality of care. However, it is necessary to invest in nurses' participation, involvement and professional qualifications, which are aspects strongly dependent on the institutions' management strategies.
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ABSTRACT Objective: to analyze the rate and causes of cancellations in an outpatient surgery unit at a university polyclinic that is part of the Unified Health System and located in the city of Rio de Janeiro. Method: a cross-sectional study carried out in the outpatient surgical center of a university polyclinic in the city of Rio de Janeiro, Brazil. The data for the period August 2021 to July 2022 was extracted from the institution's database using a form containing the patients' sociodemographic and clinical variables, month, surgical specialty, causes and period of cancellation. The Wilcoxon-Mann-Whitney test was used for the age group variable, and Pearson's chi-square test was used for the month and specialty variables, with a significance level of 5%. Results: of the 2,147 outpatient surgeries scheduled, 334 were canceled, with an annual surgical cancellation rate of 15.55%. There was a statistically significant difference in cancellations in December (p= 0.010), in the vascular surgery specialty (p= 0.001) and in older adults (p= 0.007). A total of ten causes of cancellation were found, the most frequent being patient absence (n=117; 35.03%), unfavorable clinical conditions (n=92; 27.54%) and non-compliance with preoperative preparation (n=30; 8.98%). Conclusion: the surgical cancellation rate was high, mainly due to the patient's absence and clinical conditions on the day of surgery. It is hoped that the data will help to subsidize and raise awareness of the active participation of all professionals involved in outpatient surgery, in order to avoid cancellations.
RESUMEN Objetivo: analizar la tasa y causas de cancelación en un centro de cirugía ambulatoria de un policlínico universitario que forma parte del Sistema Único de Salud ubicado en la ciudad de Río de Janeiro. Método: estudio transversal, desarrollado en un centro quirúrgico ambulatorio de un policlínico universitario de la ciudad de Río de Janeiro, Brasil. Los datos del período de agosto de 2021 a julio de 2022 se extrajeron de la base de datos de la institución mediante un formulario que contenía las variables sociodemográficas y clínicas de los pacientes, mes, especialidad quirúrgica, causas y período de cancelación. Para la variable grupo de edad se utilizó la prueba de Wilcoxon-Mann-Whitney, y para las variables mes y especialidad, la prueba chi-cuadrado de Pearson, adoptándose un nivel de significancia del 5%. Resultados: de las 2.147 cirugías ambulatorias programadas, 334 fueron canceladas, con una tasa de cancelación quirúrgica anual del 15,55%. Hubo diferencia estadísticamente significativa en las cancelaciones ocurridas en diciembre (p= 0,010), en la especialidad de cirugía vascular (p= 0,001) y en pacientes de edad avanzada (p= 0,007). Se encontraron diez causas de cancelación, siendo las más frecuentes las relacionadas con ausencia del paciente (n=117; 35,03%), condiciones clínicas desfavorables (n=92; 27,54%) e incumplimiento en la preparación preoperatoria (n=30; 8,98). %). Conclusión: la tasa de cancelación quirúrgica fue alta, principalmente por la ausencia del paciente y las condiciones clínicas el día de la cirugía. Se espera que los datos puedan contribuir al apoyo y concientizacion sobre la necesidad de participación activa de todos los profesionales implicados en la cirugía ambulatoria, para evitar cancelaciones.
RESUMO Objetivo: analisar a taxa e as causas de cancelamento em unidade de cirurgia ambulatorial em uma policlínica universitária integrante do Sistema Único de Saúde e situada no município do Rio de Janeiro. Método: estudo transversal, desenvolvido em centro cirúrgico ambulatorial de uma policlínica universitária da cidade do Rio de Janeiro, Brasil. Dados do período de agosto de 2021 a julho de 2022 foram extraídos do banco de dados da instituição via formulário contendo variáveis sociodemográficas e clínica dos pacientes, mês, especialidade cirúrgica, causas e período do cancelamento. Para variável faixa etária utilizou-se o teste de Wilcoxon-Mann-Whitney, e para variáveis mês e especialidade, o teste qui-quadrado de Pearson, adotado nível de significância de 5%. Resultados: dentre as 2.147 cirurgias ambulatoriais agendadas, 334 foram canceladas, com taxa de cancelamento cirúrgico anual de 15,55%. Houve diferença estatística significativa nos cancelamentos ocorridos no mês de dezembro (p= 0,010), na especialidade cirúrgica vascular (p= 0,001) e em pacientes idosos (p= 0,007). Foram encontradas dez causas de cancelamento, sendo as mais frequentes relacionadas à falta do paciente (n=117; 35,03%), às condições clínicas desfavoráveis (n=92; 27,54%) e à inconformidade no preparo pré-operatório (n=30; 8,98%). Conclusão: a taxa de cancelamento cirúrgico foi elevada, sobretudo pela falta e pelas condições clínicas do paciente no dia da cirurgia. Espera-se que os dados possam contribuir para subsidiar e sensibilizar a participação ativa de todos os profissionais envolvidos em cirurgia ambulatorial, de modo a evitar cancelamento.
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Objetivo: avaliar o impacto da COVID-19 nos ambientes de trabalho de enfermagem e desenvolver uma ferramenta tecnológica para avaliar sistematicamente a qualificação desses contextos. Método: pesquisa de método misto realizada em seis hospitais portugueses, com participação de 442 enfermeiros. Utilizou-se um questionário com caracterização sociodemográfica e profissional, a Scale for the Environments Evaluation of Professional Nursing Practice e questões abertas. Resultados: a COVID-19 teve impacto negativo nos componentes Estrutura (ƿ<0,001), Processo (ƿ<0,001) e Resultado (ƿ=0,009) dos ambientes de trabalho de enfermagem. A monitorização da qualidade dos ambientes de trabalho foi apontada como uma estratégia de melhoria. A ferramenta tecnológica desenvolvida permite identificar precocemente as dimensões mais fragilizadas e priorizar melhorias. Conclusão: a COVID-19 repercutiu negativamente nos ambientes de trabalho. A ferramenta tecnológica construída, que tornou mais dinâmica a avaliação dos ambientes de trabalho, além de garantir o envolvimento dos enfermeiros, constitui uma importante ferramenta de gestão.
Objetivo: evaluar el impacto de COVID-19 en los entornos de trabajo de enfermería y desarrollar una herramienta tecnológica para evaluar sistemáticamente la calificación de estos contextos. Método: investigación de método mixto realizada en seis hospitales portugueses, con participación de 442 enfermeros. Se utilizó un cuestionario con caracterización sociodemográfica y profesional, la Scale for the Environments Evaluation of Professional Nursing Practice y cuestiones abiertas. Resultados: La COVID-19 tuvo impacto negativo en los componentes Estructura (ƿ<0,001), Proceso (ƿ<0,001) y Resultado (ƿ=0,009) de los ambientes de trabajo de enfermería. La monitorización de la calidad de los entornos de trabajo fue apuntada como una estrategia de mejora. La herramienta tecnológica desarrollada permite identificar precozmente las dimensiones más fragilizadas y priorizar mejoras. Conclusión: COVID-19 tuvo un impacto negativo en los entornos de trabajo. La herramienta tecnológica construida, que hizo más dinámica la evaluación de los ambientes de trabajo, además de garantizar la participación de los enfermeros, constituye una importante herramienta de gestión.
Objective: to evaluate the impact of COVID-19 on nursing work environments and to develop a technological tool to assess systematically the qualification of these contexts. Method: mixed method research conducted in six Portuguese hospitals, with the participation of 442 nurses. The questionnaire used contained sociodemographic and professional characterization, which was the Scale for the Environments Evaluation of Professional Nursing Practice and open questions. Results: COVID-19 had a negative impact on the components Structure (ƿ<0,001), Process (ƿ<0,001) and Result (ƿ=0,009) of nursing work environments. The monitoring of the quality of the work environments was pointed out as an improvement strategy. The technological tool developed allows identifying the most fragile dimensions early and prioritizing improvements. Final considerations: COVID-19 had a negative impact on work environments. The technological tool built, which made the evaluation of work environments more dynamic, in addition to ensuring the involvement of nurses, is an important management tool.