RESUMEN
The hospitality industry is well-known for its challenging and high-pressure work settings. In this context, employees commonly face a multitude of stressors originating from their roles and job responsibilities, which can significantly impact their psychological wellbeing. Hence, based on the job demands-resources (JD-R) model and the spillover theory, this study aims to empirically explore the direct and indirect effect of work stress (assessed by role overload, ambiguity, and conflict) on psychological distress among frontline employees in 3- and 4-star Egyptian resorts while considering the mediating influence of work-family conflict (WFC). Four hypotheses were put to the test through the application of the PLS-SEM 4.0 version (4.0.9.9). Based on the findings from 563 frontline employees who participated in this research, the study supports the four hypotheses affirming that work-related stressors significantly contributed to employees' psychological distress. Further, the findings highlighted that these stressors significantly spill over into employees' family lives, generating conflicts between work and family roles. In addition, the results emphasized the significance of WFC as a contributing factor to employees' psychological distress. Finally, the study concluded that WFC partially mediates the link between work stress and employees' psychological distress. Based on these findings, some theoretical and practical implications for hospitality scholars, resort management, and policymakers were suggested to enhance the employees' wellbeing and mitigate psychological distress in this vital sector.
RESUMEN
This research observes the impact of environmental corporate social responsibility (CSR) and green supply chain management (GSCM) on green competitive advantage in Chinese manufacturing SMEs. Top management commitment is used as a mediator between environmental CSR, GSCM, and green competitive advantage. Moreover, a pro-environmental business strategy is used as a moderator between top management commitment and green competitive advantage. A simple random sampling technique was used, and 331 questionnaires were part of the final analysis. PLS-SEM is used for hypothesis testing. The results reveal that environmental CSR does not influence green competitive advantage. GSCM, top management commitment, and pro-environmental business strategy significantly measure green competitive advantage. Top management commitment significantly mediates between environmental CSR, GSCM, and green competitive advantage. Finally, a pro-environmental business strategy significantly moderates between top management commitment and green competitive advantage. This study strives to provide insightful information for strategic managers of Chinese manufacturing SMEs to optimize green competitive advantage, including environmental CSR, GSCM, top management commitment, and pro-environmental business strategy in decision-making. This study adds value to the body of knowledge by concentrating on factors that determine green competitive advantage. This initial research integrates environmental CSR, GSCM, top management commitment, pro-environmental business strategy, and green competitive advantage in a single framework using natural resource-based view (RBV). Furthermore, the study would present various implications for managers and lines for future directions.
