Competence-Questioning Communication and Gender: Exploring Mansplaining, Ignoring, and Interruption Behaviors.

Competence-questioning communication at work has been described as gender-linked (e.g., mansplaining) and as impacting the way women perceive and experience the workplace. Three studies were conducted to investigate how the specific communication behaviors of condescending explanation (i.e., mansplaining), voice nonrecognition, and interruption can be viewed as gender-biased in intention by receivers. The first study was a critical incident survey to describe these competence-questioning behaviors when enacted by men toward women in the workplace and how women react toward them. Studies 2 and 3 used experimental paradigms (in online and laboratory settings, respectively) to investigate how women and men perceive and react to these behaviors when enacted by different genders. Results demonstrated that when faced with condescending explanation, voice nonrecognition, or interruption, women reacted more negatively and were more likely to see the behavior as indicative of gender bias when the communicator was a man. Implications for improving workplace communications and addressing potential gender biases in communication in organizations are discussed. Supplementary Information: The online version contains supplementary material available at 10.1007/s10869-022-09871-7.

Improving Graduate-School Admissions by Expanding Rather Than Eliminating Predictors.

The article by Woo et al. (this issue) reviews the existing research on graduate-school admissions measures. The goal of this commentary is to expand on their review and suggest several ways of supplementing the Graduate Record Examination (GRE) to both increase the predictive validity of admissions decisions and improve the diversity of a graduate program. We rely on several decades of research to suggest assessing both conscientiousness and vocational interests and combining the scores from these predictors with the GRE to inform admissions decisions. In addition, we also propose several ways of expanding recruitment efforts to attract qualified underrepresented minority applicants to improve the diversity of the applicant pool.

Leadership During Crisis: An Examination of Supervisory Leadership Behavior and Gender During COVID-19.

Due to major work disruptions caused by the coronavirus (COVID-19) pandemic, supervisors in organizations are facing leadership challenges as they attempt to manage "work from home" arrangements, the health and safety of essential workers, and workforce reductions. Accordingly, the present research seeks to understand what types of leadership employees think is most important for supervisors to exhibit when managing these crisis-related contexts and, in light of assertions that women may be better leaders during times of crisis, examines gender differences in how male and female supervisors act and how subordinates perceive and evaluate them in real (Study 1) and hypothetical (Study 2) settings. Results indicate that communal leader behaviors were more important to employees in all three crisis contexts. In Study 1, communality was a stronger predictor than agency of supervisor likability and competence. In Study 2, communality was also more positively related to likability, but agency and communality were equally predictive of competence ratings. Ratings of real supervisors suggest that women were not more communal than men when managing these crises, nor did perceptions of leader behavior differ by supervisor gender in a controlled experiment. However, evaluations of women's competence were more directly related to their display of communal behaviors than were evaluations of male supervisors. This research is helpful practically in understanding effective supervisory leadership during the COVID-19 crisis and contributes to the literature on gender and leadership in crisis contexts by attempting to disentangle gender differences in leader behaviors, perceptions, and evaluations.

In the eye of the beholder: Considering culture in assessing the social desirability of personality.

Multinational organizations are increasingly looking to deploy assessments on a global basis. However, the social desirability of different personality characteristics may vary as a function of culture, yet limited research has explored this idea. Based on the GLOBE cultural dimensions and the theory of purposeful behavior, we examined potential connections between cultural practice dimensions and the desirability of personality aspects with a large personality item bank, utilizing raters across 34 countries. Findings indicated few connections of societal level cultural practices and social desirability perceptions for particular aspects. An exception to this was the finding that higher social desirability ratings were given for cooperativeness, sensitivity, and assertiveness in Confucian Asian, South Asian, and Sub-Saharan contexts compared with Germanic Europe, Eastern Europe, Latin America, and Latin Europe contexts. Limitations of the study as well as implications for development and use of personality assessments globally in high stakes contexts are discussed. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

What's in it for you? Demographics and self-interest perceptions in diversity promotion.

As organizations continue to pursue achieving diversity and inclusion goals, how to propose and present efforts so as to maximize support and minimize resistance remains a challenge. The present set of studies, grounded in theory on the Attributional Analysis of Persuasion, examined how the demographics of diversity promoters relate to supportive attitudes and behaviors of others through perceptions of promoter self-interest. Via an experimental paradigm (Study 1), we found that White promoters were perceived as less self-interested than Black promoters of a diversity initiative, which in turn predicted more positive attitudes and support for the promoted effort. Using a sample of workplace critical incidents (Study 2), we found that diversity promoters who were demographically matched to the group for which they were advocating were perceived as more self-interested than those advocating for causes for which they were not demographically matched. Theoretical and practical implications, as well as study limitations, are discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Examining wellness programs over time: Predicting participation and workplace outcomes.

The return on investment of employer wellness programs has been heavily debated in recent years, yet existing research has failed to adequately assess the psychological factors that motivate program participation and how participation relates to organizationally relevant employee attitudes and behaviors. Using data over a 3-year period, we found beliefs about the value of employee wellness programs and perceived organizational support (POS) for wellness to be linked to wellness program participation through the mediation of intention to participate in the wellness program. Those with greater wellness participation were found to have higher performance ratings, higher job satisfaction, higher intention to stay, and lower turnover. However, the effects for job satisfaction and intention to stay disappeared when controlling for prior levels of satisfaction and intention to stay in cross-lagged models. Implications for scholars and practitioners are discussed. (PsycINFO Database Record (c) 2019 APA, all rights reserved).

Publication bias and stereotype threat research: A reply to Zigerell.

Zigerell (2017) demonstrated that 4 methods of examining publication bias applied to the meta-analysis presented by Nguyen and Ryan (2008) on stereotype threat effects yield highly divergent conclusions. The methods differ in the estimated magnitudes of publication bias and of the stereotype threat effect. Zigerell (2017), Nguyen and Ryan (2008), and the current article all strongly urge researchers to pay attention to moderators of stereotype threat effects, and we provide commentary on the state of this research focus. (PsycINFO Database Record

Managing a perilous stigma: Ex-offenders' use of reparative impression management tactics in hiring contexts.

Individuals with a criminal record face employment challenges because of the nature of their stigma. In this study, we examined the efficacy of using reparative impression management tactics to mitigate integrity concerns associated with a perilous stigma. Drawing on affect control theory, we proposed that the use of 3 impression management tactics-apology, justification, excuse-would differentially affect hiring evaluations through their influence on perceived remorse and anticipated workplace deviance. Across 3 studies, we found support for our proposed model. Our results revealed the use of an apology or justification tactic when explaining a previous criminal offense had a positive indirect effect on hiring evaluations, whereas the use of an excuse tactic had a negative indirect effect. These findings suggest applicants may benefit from using impression management tactics that communicate remorse when discussing events or associations that violate integrity expectations. (PsycINFO Database Record

The evolution and future of diversity at work.

This article examines the evolution of diversity in the Journal of Applied Psychology. To begin, we explore foundations of the concept of diversity, including its appearance in both applied contexts and the scholarly literature. We then review the literature on diversity, including the development of its conceptualization and operationalizations over time, in the Journal and in the field of applied psychological science at large. We also examine the processes underlying the effects of diversity, and specific outcomes of diversity in organizations. To conclude, we offer a future research agenda that highlights diversity-related topics and issues important for advancing an understanding of diversity and moving the field forward, especially within the Journal. This work makes several contributions to research on diversity in organizations. First, we provide a lens for examining change in the study of diversity over time as well as a critical examination of the benefits and challenges associated with these changes. Second, we review the underlying mechanisms and key contextual influences on diversity effects in organizations. Third, our review examines the explanatory power of current diversity research and then uses this to develop a research agenda. By organizing the broad body of literature that exists on diversity, our article offers a sharp picture of what gaps in knowledge exist and where future research should focus. (PsycINFO Database Record

Should more senior workers be better citizens? Expectations of helping and civic virtue related to seniority.

BACKGROUND: Organizational citizenship behavior, or extra-role behavior, refers to voluntarily going beyond job task requirements. This study aims to provide a new lens to citizenship behaviors by specifically exploring different expectations of citizenship behaviors related to employees' demography and suggesting how such expectations might shape employees' citizenship behaviors. RESULTS: Using a cross-national sample of 469 workers, interpersonal and helping and civic virtue were more likely to be regarded as in-role behaviors for more senior than for junior employees. On the other hand, results indicate that expectations of courtesy are unrelated to seniority. CONCLUSIONS: By exploring expectations of promotive citizenship behaviors, this study contributes to expanding the OCB literature focused on motives for citizenship behaviors. Findings from this study indicate that there are some significant patterns of expectations related to employees' seniority. Also, the findings call on managers to set clear boundaries of in- and extra-role behaviors.

The long road to employment: Incivility experienced by job seekers.

This study addresses how job seekers' experiences of rude and discourteous treatment--incivility--can adversely affect self-regulatory processes underlying job searching. Using the social-cognitive model (Zimmerman, 2000), we integrate social-cognitive theory with the goal orientation literature to examine how job search self-efficacy mediates the relationship between incivility and job search behaviors and how individual differences in learning goal orientation and avoid-performance goal orientation moderate that process. We conducted 3 studies with diverse methods and samples. Study 1 employed a mixed-method design to understand the nature of incivility within the job search context and highlight the role of attributions in linking incivility to subsequent job search motivation and behavior. We tested our hypotheses in Study 2 and 3 employing time-lagged research designs with unemployed job seekers and new labor market entrants. Across both Study 2 and 3 we found evidence that the negative effect of incivility on job search self-efficacy and subsequent job search behaviors are stronger for individuals low, rather than high, in avoid-performance goal orientation. Theoretical implications of our findings and practical recommendations for how to address the influence of incivility on job seeking are discussed.

Personality and adaptive performance at work: a meta-analytic investigation.

We examined emotional stability, ambition (an aspect of extraversion), and openness as predictors of adaptive performance at work, based on the evolutionary relevance of these traits to human adaptation to novel environments. A meta-analysis on 71 independent samples (N = 7,535) demonstrated that emotional stability and ambition are both related to overall adaptive performance. Openness, however, does not contribute to the prediction of adaptive performance. Analysis of predictor importance suggests that ambition is the most important predictor for proactive forms of adaptive performance, whereas emotional stability is the most important predictor for reactive forms of adaptive performance. Job level (managers vs. employees) moderates the effects of personality traits: Ambition and emotional stability exert stronger effects on adaptive performance for managers as compared to employees.

A century of selection.

Over 100 years of psychological research on employee selection has yielded many advances, but the field continues to tackle controversies and challenging problems, revisit once-settled topics, and expand its borders. This review discusses recent advances in designing, implementing, and evaluating selection systems. Key trends such as expanding the criterion space, improving situational judgment tests, and tackling socially desirable responding are discussed. Particular attention is paid to the ways in which technology has substantially altered the selection research and practice landscape. Other areas where practice lacks a research base are noted, and directions for future research are discussed.

Culture and vocational interests: the moderating role of collectivism and gender egalitarianism.

In some cultures, individuals are free to pursue careers that match their personalities. In others, familial and societal expectations regarding career paths may restrict the links between individual personality and interests. Gender role expectations also may vary across cultures and may be associated with gender differences in interests. Past meta-analytic research has shown some career interests are related to personality traits (Barrick, Mount, & Gupta, 2003; Larson, Rottinghaus, & Borgen, 2002), but the cross-cultural variation of these relationships has not been sufficiently explored. Interest and personality data were obtained from an archival data set of 391,485 individuals from 20 countries. Results indicated that in cultures with high in-group collectivism, connections between personality traits and occupational interests may be less pronounced. Cultural gender egalitarianism moderated the level of gender differences in interests, unexpectedly demonstrating that gender differences may be wider in egalitarian cultures. Implications for career guidance in multicultural settings are discussed.

Does stereotype threat affect test performance of minorities and women? A meta-analysis of experimental evidence.

A meta-analysis of stereotype threat effects was conducted and an overall mean effect size of |.26| was found, but true moderator effects existed. A series of hierarchical moderator analyses evidenced differential effects of race- versus gender-based stereotypes. Women experienced smaller performance decrements than did minorities when tests were difficult: mean ds = |.36| and |.43|, respectively. For women, subtle threat-activating cues produced the largest effect, followed by blatant and moderately explicit cues: ds = |.24|, |.18|, and |.17|, respectively; explicit threat-removal strategies were more effective in reducing stereotype threat effects than subtle ones: ds = |.14| and |.33|, respectively. For minorities, moderately explicit stereotype threat-activating cues produced the largest effect, followed by blatant and subtle cues: ds = |.64|, |.41|, and |.22|, respectively; explicit removal strategies enhanced stereotype threat effects compared with subtle strategies: ds = |.80| and |.34|, respectively. In addition, stereotype threat affected moderately math-identified women more severely than highly math-identified women: ds = |.52| and |.29|, respectively; low math-identified women suffered the least from stereotype threat: d= |.11|. Theoretical and practical implications of these findings are discussed.

Consequences of organizational justice expectations in a selection system.

This study examined several consequences of applicants' expectations of organizational justice at multiple stages in a selection process. The authors assessed the justice expectations of 1,832 job applicants prior to their participation in a testing process and examined how these expectations influenced their pretest attitudes and intentions as well as their perceptions of the testing process. Results revealed that applicants with higher expectations of justice reported higher levels of pretest motivation and more positive job acceptance and recommendation intentions. Justice expectations were also positively related to applicants' perceptions of justice in the testing process. Results provided some evidence that justice expectations have a moderating influence, such that justice perceptions have a greater influence on applicants' affective and cognitive states when expectations of justice are high. The theoretical and practical implications of these findings are discussed in the context of research on organizational justice and applicant perceptions.

An investigation of race and sex similarity effects in interviews: a multilevel approach to relational demography.

This research studied the effects of race and sex similarity on ratings in one-on-one highly structured college recruiting interviews (N = 708 interviewers and 12203 applicants for 7 different job families). A series of hierarchical linear models provided no evidence for similarity effects, although the commonly used D-score and analysis-of-variance-based interaction approaches conducted at the individual level of analysis yielded different results. The disparate results demonstrate the importance of attending to nested data structures and levels of analysis issues more broadly. Practically, the results suggest that organizations using carefully administered highly structured interviews may not need to be concerned about bias due to the mismatch between interviewer and applicant race or sex.

Effects of the terrorist attacks of 9/11/01 on employee attitudes.

Much has been stated in the popular press about the effects of the events of 9/11/01 on employee attitudes about work. This study examined a large sample (N = 70,671) of employees of a multinational manufacturer whose annual employee survey data collection was interrupted by the events. After demonstrating measurement equivalence across time and countries, changes in attitudes pre- and post-9/11 were examined. Only negligible differences were found in Job Satisfaction, Supervisor Evaluation, Stress, and Organizational Commitment to Diversity for U.S. employees or for employees worldwide. Demographic differences in response to events were not found. Implications for understanding effects of stressful external events on employee perceptions of work are discussed.

Field study investigation of applicant use of influence tactics in a selection interview.

Employees often evaluate leadership potential when selecting applicants for jobs that require leadership ability (e.g., supervisors, firefighter captains). Research has shown that influencing others is an important part of being an effective leader, yet employers rarely explicitly consider applicants' use of influence tactics when evaluating applicants' leadership potential. The purpose of this study was to explore applicant use of influence tactics in an employment interview and to determine how such use relates to interview ratings. The authors observed firefighter applicants' behavior during a selection role-play interview and recorded their use of influence tactics. Results indicated that firefighter applicants used soft tactics (e.g., ingratiation, rational persuasion) significantly more frequently than they used hard tactics (e.g., pressure, coalition). Soft tactic use was positively correlated with interview ratings.

Item placement on a personality measure: effects on faking behavior and test measurement properties.

Although personality tests are widely used to select applicants for a variety of jobs, there is concern that such measures are fakable. One procedure used to minimize faking has been to disguise the true intent of personality tests by randomizing items such that items measuring similar constructs are dispersed throughout the test. In this study, we examined if item placement does influence the fakability and psychometric properties of a personality measure. Study participants responded to 1 of 2 formats (random vs. grouped items) of a personality test honestly and also under instructions to fake or to behave like an applicant. Results indicate that the grouped item placement format was more fakable for the Neuroticism and Conscientiousness scales. The test with items randomly placed fit the data better within the honest and applicant conditions. These findings demonstrate that the issue of item placement should be seriously considered before administering personality measures because different item presentations may affect the incidence of faking and the psychometric properties of the measure.