Patients' knowledge of their caregivers' names. A teaching-hospital study.

ABSTRACT

In busy hospitals--particularly teaching hospitals--ensuring that patients know the names of those attending them is a task often given low priority. Yet such knowledge is a crucial element in establishing the high-priority patient-provider relationship, and certainly one within hospitals' control. In a university teaching hospital, the authors tested patients' knowledge of names before and after the use of an information sheet listing their particular caregivers.