A social network analysis of healthcare professional relationships in a French hospital.
Int J Health Care Qual Assur
; 23(5): 460-9, 2010.
Article
en En
| MEDLINE
| ID: mdl-20845677
ABSTRACT
PURPOSE:
This paper aims to describe relationships among healthcare professionals in a French public hospital using social network analysis (SNA) and to improve health service quality by strengthening health service management and leadership. DESIGN/METHODOLOGY/APPROACH:
This study was based on a questionnaire sent to randomly selected French public hospital professionals and administrators. Network composition measures were obtained using a name generator. Analysis focused on three main indicators "centrality", "prestige", and "clique participants". The SNA was carried out using UCINET and statistical analyses were performed with SPSS version 15.0.FINDINGS:
A total of 104 questionnaires were returned and analysed. Centrality, prestige and clique indicators were highly correlated (all p-value were less than 0.01). Physicians had the highest scores for the three indicators. Older age (> or = 45 years) was associated with higher centrality and clique numbers scores. Transversal activity was associated with higher scores than other specific activities (hospitalisation, ambulatory care), except for emergency care. ORIGINALITY/VALUE The paper shows how networks and SNA techniques provide novel and useful means to understand communication and collaboration between hospital professionals.
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Colección:
01-internacional
Base de datos:
MEDLINE
Asunto principal:
Apoyo Social
/
Personal de Salud
/
Administración Hospitalaria
Tipo de estudio:
Qualitative_research
Aspecto:
Determinantes_sociais_saude
Límite:
Adult
/
Female
/
Humans
/
Male
/
Middle aged
País/Región como asunto:
Europa
Idioma:
En
Revista:
Int J Health Care Qual Assur
Asunto de la revista:
PESQUISA EM SERVICOS DE SAUDE
Año:
2010
Tipo del documento:
Article
País de afiliación:
Francia