Using Healthcare Complaints Analysis Tool to Evaluate Patient Complaints during the COVID-19 Pandemic at a Medical Center in Taiwan.

Wang, Shu-Chuan; Chu, Nain-Feng; Tang, Pei-Ling; Pan, Tzu-Cheng; Pan, Li-Fei

Wang, Shu-Chuan; Chu, Nain-Feng; Tang, Pei-Ling; Pan, Tzu-Cheng; Pan, Li-Fei.

Afiliación

Wang SC; Department of Medical Affair Administration, Kaohsiung Veterans General Hospital, Kaohsiung City 813414, Taiwan.
Chu NF; Division of Occupational Medicine, Kaohsiung Veterans General Hospital, Kaohsiung City 813414, Taiwan.
Tang PL; School of Public Health, National Defense Medical Center, Taipei City 11490, Taiwan.
Pan TC; Research Center of Medical Informatics, Kaohsiung Veterans General Hospital, Kaohsiung City 813414, Taiwan.
Pan LF; Research Center of Medical Informatics, Kaohsiung Veterans General Hospital, Kaohsiung City 813414, Taiwan.

Int J Environ Res Public Health ; 20(1)2022 12 25.

Article en En | MEDLINE | ID: mdl-36612630

Asunto(s)

COVID-19; Humanos; COVID-19/epidemiología; Pandemias; Taiwán/epidemiología; Estudios Transversales; Hospitales; Satisfacción del Paciente

Palabras clave

COVID-19 pandemic; HCAT; hospital environment; patient communication; patient complaints

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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Contexto en salud: 2_ODS3 / 4_TD Problema de salud: 2_muertes_prematuras_enfermedades_notrasmisibles / 4_pneumonia Asunto principal: COVID-19 Tipo de estudio: Observational_studies / Prevalence_studies / Risk_factors_studies Límite: Humans País/Región como asunto: Asia Idioma: En Revista: Int J Environ Res Public Health Año: 2022 Tipo del documento: Article País de afiliación: Taiwán

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