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Managing Patient Dissatisfaction and Billing Reconsideration Requests in Outpatient Clinics.
Soares, Sharmila; Ritchie, Heather; Almodovar, Jorge L.
Afiliação
  • Soares S; Author Affiliations: Patient Services Manager (Soares-Sardinha), UNC Hospitals Neurology Clinic; Clinical Director Ambulatory Neurosciences (Ritchie), UNC Hospitals Outpatient Clinics; and Associate Professor of Neurology (Dr Almodovar), Medical Director Neurology Clinic, University of North Carolina at Chapel Hill School of Medicine, Chapel Hill, North Carolina.
J Nurs Adm ; 54(4): 198-200, 2024 Apr 01.
Article em En | MEDLINE | ID: mdl-38512082
ABSTRACT
Nurse leaders in many settings are responsible for clinic operations. Knowing the medical and financial stakes of each patient encounter, it is not surprising to encounter patients requesting reconsideration of bills after services are provided. This article provides recommendations on how to successfully navigate billing reconsideration requests in outpatient settings.
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Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Assunto principal: Pacientes Ambulatoriais / Satisfação do Paciente Limite: Humans Idioma: En Revista: J Nurs Adm / J. nurs. adm / Journal of nursing administration Ano de publicação: 2024 Tipo de documento: Article
Texto completo
Adicionar na Minha BVS
Imprimir
XML
PubMed Links
Buscar no Google

Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Assunto principal: Pacientes Ambulatoriais / Satisfação do Paciente Limite: Humans Idioma: En Revista: J Nurs Adm / J. nurs. adm / Journal of nursing administration Ano de publicação: 2024 Tipo de documento: Article