RESUMO
Resumen Las tecnologías digitales en salud han permitido que los pacientes estén mejor informados, reducir tiempos y distancias para intervenciones en salud, lo que ha generado un cambio en la relación médico-paciente. El objetivo de este artículo fue explorar la evidencia relacionada con la influencia de WhatsApp en la relación médico-paciente. Por ello, se realizó una rápida revisión de la literatura en cinco bases de datos científicas. Obtuvimos un total de cuatro estudios que completaron los criterios de inclusión para la revisión: un reporte de caso, un estudio de casos y controles y dos estudios observacionales. El 65 % de los estudios incluidos informaron el uso de WhatsApp para la relación médico-paciente. La aplicación WhatsApp puede ser una herramienta útil como canal de comunicación en la relación. Se requiere tener especial cuidado con los aspectos éticos y legales de la comunicación entre profesionales y pacientes.
Abstract Digital technologies in health have allowed patients to be better informed, reduce times and distances for interventions in health, which has generated a change in the doctor-patient relationship. The objective of this article was to explore the evidence related to the influence of WhatsApp among the doctor-patient relationship. Therefore, a rapid review of the literature was carried out in five scientific databases. We obtained a total of four studies who completed the inclusion criteria for the review: a report case study, a case-control study, and two descriptive studies. 65% of the included studies reported the usage of WhatsApp for medical - patient relationship. WhatsApp application can be a useful tool as a communication channel in the relationship. Is required to take special care with ethical and legal aspects of communication between professionals and patients.
RESUMO
BACKGROUND: Surgical, anaesthetic, and obstetric (SAO) health-care system strengthening is needed to address the emergency and essential surgical care that approximately 5 billion individuals lack globally. To our knowledge, a complete, non-modelled national situational analysis based on the Lancet Commission on Global Surgery surgical indicators has not been done. We aimed to undertake a complete situation analysis of SAO system preparedness, service delivery, and financial risk protection using the core surgical indicators proposed by the Commission in Colombia, an upper-middle-income country. METHODS: Data to inform the six core surgical system indicators were abstracted from the Colombian national health information system and the most recent national health survey done in 2007. Geographical access to a Bellwether hospital (defined as a hospital capable of providing essential and emergency surgery) within 2 h was assessed by determining 2 h drive time boundaries around Bellwether facilities and the population within and outside these boundaries. Physical 2 h access to a Bellwether was determined by the presence of a motor vehicle suitable for individual transportation. The Department Administrativo Nacional de Estadística population projection for 2016 and 2018 was used to calculate the SAO provider density. Total operative volume was calculated for 2016 and expressed nationally per 100â000 population. The total number of postoperative deaths that occurred within 30 days of a procedure was divided by the total operative volume to calculate the all-cause, non-risk-adjusted postoperative mortality. The proportion of the population subject to impoverishing costs was calculated by subtracting the baseline number of impoverished individuals from those who fell below the poverty line once out-of-pocket payments were accounted for. Individuals who incurred out-of-pocket payments that were more than 10% of their annual household income were considered to have experienced catastrophic expenditure. Using GIS mapping, SAO system preparedness, service delivery, and cost protection were also contextualised by socioeconomic status. FINDINGS: In 2016, at least 7·1 million people (15·1% of the population) in Colombia did not have geographical access to SAO services within a 2 h driving distance. SAO provider density falls short of the Commission's minimum target of 20 providers per 100â000 population, at an estimated density of 13·7 essential SAO health-care providers per 100â000 population in 2018. Lower socioeconomic status of a municipality, as indicated by proportion of people enrolled in the subsidised insurance regime, was associated with a smaller proportion of the population in the municipality being within 2 h of a Bellwether facility, and the most socioeconomically disadvantaged municipalities often had no SAO providers. Furthermore, Colombian providers appear to be working at or beyond capacity, doing 2690-3090 procedures per 100â000 population annually, but they have maintained a relatively low median postoperative mortality of 0·74% (IQR 0·48-0·84). Finally, out-of-pocket expenses for indirect health-care costs were a key barrier to accessing surgical care, prompting 3·1 million (6·4% of the population) individuals to become impoverished and 9·5 million (19·4% of the population) individuals to incur catastrophic expenditures in 2007. INTERPRETATION: We did a non-modelled, indicator-based situation analysis of the Colombian SAO system, finding that it has not yet met, but is working towards achieving, the targets set by the Lancet Commission on Global Surgery. The observed interdependence of these indicators and correlation with socioeconomic status are consistent with well recognised factors and outcomes of social, health, and health-care inequity. The internal consistency observed in Colombia's situation analysis validates the use of the indicators and has now informed development of an early national SAO plan in Colombia, to set a data-informed stage for implementation and evaluation of timely, safe, and affordable SAO health care, within the National Public Health Decennial Plan, which is due in 2022. FUNDING: Zoll Medical.