Accountable care organization initiatives to improve the cost and outcomes of specialty care.

OBJECTIVES: To assess initiatives to manage the cost and outcomes of specialty care in organizations that participate in Medicare accountable care organizations (ACOs). STUDY DESIGN: Cross-sectional analysis of 2023 ACO survey data. METHODS: Analysis of responses to a 12-question web-based survey from 101 respondents representing 174 ACOs participating in the Medicare Shared Savings Program or the Realizing Equity, Access, and Community Health ACO model in 2023. RESULTS: Improving specialist alignment was a high priority for 62% of the 101 respondents and a medium priority for 34%. Only 11% reported that employed specialists were highly aligned and 7% reported that contracted specialists were highly aligned. A subset of ACOs reported major efforts to engage specialists in quality improvement projects (38%) and to convene specialists to develop evidence-based care pathways (30%). They also reported supporting primary care physicians through providing specialist directories (44%), specialist e-consults (23%), and sharing specialist cost data (20%). The most common challenges reported were the influence of fee-for-service payment on specialist behavior (58%), lack of data to evaluate specialist performance (53%), and insufficient bandwidth or ACO resources to address specialist alignment (49%). CONCLUSIONS: Engaging specialists in accountable care is an emerging area for ACOs but one with numerous challenges. Making better data on specialist costs and outcomes available to Medicare ACOs is essential for accelerating progress.

Use of electronic health record systems in accountable care organizations.

OBJECTIVES: To assess the ability of accountable care organizations (ACOs) to use electronic health record (EHR) data for quality. STUDY DESIGN: Cross-sectional study of ACOs participating in the Medicare Shared Savings Program (MSSP). METHODS: A national survey of MSSP ACOs included questions on the number of EHR systems used across all providers in the ACO and barriers to reporting EHR-based quality measures. RESULTS: Just 9% of ACOs use a single EHR system, whereas 77% use 6 or more EHR systems. The more EHR systems an ACO uses, the less likely it is to report having the infrastructure to aggregate EHR data and the more concerned it is about the short-term viability and accuracy of EHR-based quality measures. CONCLUSIONS: ACOs have diverse structures that often result in the usage of multiple EHR systems. This has the potential to cause serious delays when CMS begins requiring ACOs to report their quality measures through their EHRs in 2022.