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4.
BMJ Open ; 14(8): e081535, 2024 Sep 03.
Artigo em Inglês | MEDLINE | ID: mdl-39227175

RESUMO

OBJECTIVE: To describe trends in the organisational structure, workforce and recorded appointments by role in English general practice. DESIGN: Retrospective longitudinal study. SETTING: English general practice. DATA SOURCES AND PARTICIPANTS: NHS England, Office for Health Improvement and Disparities and Care Quality Commission national administrative datasets covering between 5 to 10 years from 2013 to 2023. RESULTS: Between 2013 and 2023, the number of general practices fell by 20% from 8044 to 6419; the average practice list size increase by 40% from 6967 to 9724 patients. The total population covered by providers with over 100 000 registered patients reached 2.3 million in 2023 compared to 0.5 million in 2017. The proportion of practices under individual ownership decreased from 13% to 11% between 2018 and 2023; there was little change in the proportion owned by partnerships, incorporated companies or NHS bodies, which respectively averaged around 80.3%, 6.9% and 0.7%. Between 2015 and 2022, there was a 20% rise in the total full-time equivalent (FTE) general practice workforce, including Primary Care Network staff, from 1.97 to 2.37 per 1000 patients because of an increase in multidisciplinary other 'Direct Patient Care' (DPC) and administrative roles. The number of nurses remained stable, and the number of qualified general practitioners (GPs) decreased by 15%. In September 2022, there were 0.45 FTE qualified GPs per 1000 patients; GPs and other DPC roles, excluding nurses, each represented 19% of the FTE per 1000 patients workforce; administrative roles represented 51%. The general practice workforce is predominantly female. A quarter of GPs qualified overseas. Between 2018 and 2023, there was no clear upward or downward trend in total appointments per 1000 patients with, on average, half provided by GPs. CONCLUSIONS: Since 2013, there has been a shift in general practice towards larger practices with more multidisciplinary teams, alongside a reduction in the number of FTE qualified GPs per 1000 patients. We recommend that the impacts of these changes on access, quality and costs are closely monitored.


Assuntos
Agendamento de Consultas , Medicina Geral , Medicina Estatal , Humanos , Estudos Retrospectivos , Inglaterra , Estudos Longitudinais , Medicina Geral/organização & administração , Medicina Geral/tendências , Medicina Estatal/organização & administração , Clínicos Gerais/tendências , Atenção Primária à Saúde/organização & administração , Atenção Primária à Saúde/tendências
5.
BMJ Open ; 14(8): e084485, 2024 Aug 06.
Artigo em Inglês | MEDLINE | ID: mdl-39107033

RESUMO

OBJECTIVES: Inappropriate prescribing of antibiotics is a key driver of antimicrobial resistance. This study aimed to describe urine sampling rates and antibiotic prescribing for patients with lower urinary tract infections (UTIs) in English general practice. DESIGN: A retrospective population-based study using administrative data. SETTING: IQVIA Medical Research Database (IMRD) data from general practices in England, 2015-2022. PARTICIPANTS: Patients who have consulted with an uncomplicated UTI in England general practices captured in the IMRD. OUTCOME MEASURES: Trends in UTI episodes (episodes were defined as UTI diagnosis codes occurring within 14 days of each other), testing and antibiotic prescribing on the same day as initial UTI consultation were assessed from January 2015 to December 2022. Associations, using univariate and multivariate logistic regressions, were examined between consultation and demographic factors on the odds of a urine test. RESULTS: There were 743 350 UTI episodes; 50.8% had a urine test. Testing rates fluctuated with an upward trend and large decline in 2020. Same-day UTI antibiotic prescribing occurred in 78.2% of episodes. In multivariate modelling, factors found to decrease odds of a urine test included age ≥85 years (0.83, 95% CI 0.82 to 0.84), consultation type (remote vs face to face, 0.45, 95% CI 0.45 to 0.46), episodes in London compared with the South (0.74, 95% CI 0.72 to 0.75) and increasing practice size (0.77, 95% CI 0.76 to 0.78). Odds of urine tests increased in males (OR 1.11, 95% CI 1.10 to 1.13), for those episodes without a same-day UTI antibiotic (1.10, 95% CI 1.04 to 1.16) for episodes for those with higher deprivation status (Indices of Multiple Deprivation 8 vs 1, 1.51, 95% CI 1.48 to 1.54). Compared with 2015, 2016-2019 saw increased odds of testing while 2020 and 2021 saw decreases, with 2022 showing increased odds. CONCLUSION: Urine testing for UTI in general practice in England showed an upward trend, with same-day antibiotic prescribing remaining consistent, suggesting greater alignment to national guidelines. The COVID-19 pandemic impacted testing rates, though as of 2022, they began to recover.


Assuntos
Antibacterianos , Medicina Geral , Padrões de Prática Médica , Urinálise , Infecções Urinárias , Humanos , Inglaterra/epidemiologia , Infecções Urinárias/diagnóstico , Infecções Urinárias/tratamento farmacológico , Infecções Urinárias/urina , Infecções Urinárias/epidemiologia , Masculino , Feminino , Estudos Retrospectivos , Medicina Geral/tendências , Antibacterianos/uso terapêutico , Pessoa de Meia-Idade , Idoso , Urinálise/métodos , Padrões de Prática Médica/tendências , Padrões de Prática Médica/estatística & dados numéricos , Idoso de 80 Anos ou mais , Adulto , Prescrição Inadequada/estatística & dados numéricos , Adolescente , Adulto Jovem , Modelos Logísticos
7.
Aust J Gen Pract ; 53(8): 529-532, 2024 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-39099114

RESUMO

BACKGROUND: Most skin cancers diagnosed in Australia, including melanomas, are identified and managed in a primary care setting. Most skin cancers have the diagnosis confirmed by histopathology, and surgical excision is the most common form of treatment. Therefore, it is important that all primary care doctors in Australia are competent and confident in the diagnostic sampling and surgical management of skin cancers. OBJECTIVE: This article considers the process of performing biopsies and excisions from the skin to diagnose or treat skin cancers. DISCUSSION: Primary care is the appropriate setting for the management of most skin cancers in Australia. Small simple lesions can be sampled for diagnosis and excised as definitive treatment of the tumour. This can be simpler, cheaper and more efficient for the patient compared to the hospital setting, allows the resources of speciality care to be used for more difficult scenarios and be quite a satisfying part of providing primary care.


Assuntos
Medicina Geral , Neoplasias Cutâneas , Humanos , Neoplasias Cutâneas/diagnóstico , Neoplasias Cutâneas/cirurgia , Medicina Geral/métodos , Medicina Geral/tendências , Austrália , Biópsia/métodos , Melanoma/diagnóstico , Melanoma/cirurgia , Pele/patologia
8.
Intern Med J ; 54(9): 1435-1439, 2024 Sep.
Artigo em Inglês | MEDLINE | ID: mdl-39092990
9.
Aust J Gen Pract ; 53(6): 398-402, 2024 06.
Artigo em Inglês | MEDLINE | ID: mdl-38840380

RESUMO

BACKGROUND: General practitioners manage a significant proportion of inflammatory and neoplastic skin conditions on a daily basis. Various surgical techniques can be employed to aid in diagnosis, including punch biopsies, shave biopsy, shave excision, incisional biopsy, curettage and formal excision with closure. Requiring minimal equipment, shave procedures are quick to perform, produce good cosmetic outcomes and minimise costs. OBJECTIVE: Our aim is to discuss shave procedures in detail and highlight the difference between shave biopsies and shave excisions, as well as the role they each have in diagnosing an array of benign, inflammatory and malignant skin conditions, including melanocytic lesions. DISCUSSION: Shave procedures performed on suitable lesions by trained practitioners can be used for sampling or removing suspect lesions. Where the intent is complete removal, margin involvement is rare given good lesion selection and technique.


Assuntos
Medicina Geral , Humanos , Medicina Geral/métodos , Medicina Geral/tendências , Biópsia/métodos , Biópsia/instrumentação , Dermatopatias/cirurgia , Dermatopatias/diagnóstico
10.
Aust J Gen Pract ; 53(5): 311-316, 2024 May.
Artigo em Inglês | MEDLINE | ID: mdl-38697063

RESUMO

BACKGROUND: Increasing numbers of young people (adolescents aged 12-17 years and young adults aged 18-25 years) are using e-cigarettes. Although the extent of the health effects is currently unknown, young people are at risk of developing nicotine dependence and, as a result, find it difficult to cease use of e-cigarettes. They might seek help from their general practitioner (GP) to do so. OBJECTIVE: This article summarises the available evidence for e-cigarette cessation in young people and suggests a rational approach to assist GPs seeing young people seeking help for e-cigarette cessation. DISCUSSION: There is limited evidence to support best treatment options for e-cigarette cessation in young people. An approach based on the experience from tobacco cessation in adults and adapted for young people might assist. Management that supports family and school engagement, with behavioural interventions, nicotine replacement therapy, other pharmacological interventions and ongoing review as appropriate for the young person's age and developmental milestones, might help successful e-cigarette cessation.


Assuntos
Sistemas Eletrônicos de Liberação de Nicotina , Medicina Geral , Humanos , Adolescente , Sistemas Eletrônicos de Liberação de Nicotina/estatística & dados numéricos , Criança , Medicina Geral/métodos , Medicina Geral/tendências , Medicina Geral/estatística & dados numéricos , Adulto Jovem , Abandono do Hábito de Fumar/métodos , Abandono do Hábito de Fumar/estatística & dados numéricos , Adulto , Masculino
11.
J Antimicrob Chemother ; 79(6): 1397-1406, 2024 06 03.
Artigo em Inglês | MEDLINE | ID: mdl-38714502

RESUMO

BACKGROUND: It is crucial to understand the trends in paediatric antibiotic prescribing and serious and nonserious infections to improve antibiotic prescribing practices for children in ambulatory care. OBJECTIVES: Assessing trends in paediatric antibiotic prescribing and infection incidence in general practice from 2002 to 2022. METHODS: In this retrospective cohort study using INTEGO network data from 162 507 patients in Flanders (Belgium), we calculated antibiotic prescribing rates and proportions alongside incidence rates of serious and nonserious infections, stratified by age (0-1, 2-6, 7-12 years) and municipality. We performed autoregressive moving average time-series analyses and seasonality analyses. RESULTS: From 2002 to 2022, antibiotic prescribing rate decreased significantly: 584/1000 person-years (PY) (95% CI 571-597) to 484/1000PY (95% CI 478-491); so did antibiotic overall prescribing proportion: 46.3% (95% CI 45.1-47.6) to 23.3% (95% CI 22.9-23.7) (59.3% amoxicillin and 17.8% broad spectrum). Prescribing proportions dropped significantly for nonserious (45.6% to 20.9%) and increased for serious infections (64.1% to 69.8%). Proportions significantly dropped for acute suppurative otitis media (74.7% to 64.1%), upper respiratory tract infections (44.9% to 16.6%), bronchitis/bronchiolitis (73.6% to 44.1%) and acute tonsillopharyngitis (59.5% to 21.7%), while significantly increasing for pneumonia (65.2% to 80.2%). Nonserious and serious infection incidence rates increased from 785/1000PY and 34.2/1000PY to 1223/1000PY and 64.1/1000PY, respectively. Blood and CRP testing proportions increased significantly. CONCLUSIONS: Antibiotic prescribing in general practice for children declined from 2002 to 2022. Further targeted antibiotic stewardship initiatives are needed to reduce the use of broad-spectrum antibiotics and antibiotic prescribing for conditions such as otitis media and bronchitis/bronchiolitis.


Assuntos
Antibacterianos , Medicina Geral , Humanos , Antibacterianos/uso terapêutico , Criança , Pré-Escolar , Lactente , Medicina Geral/estatística & dados numéricos , Medicina Geral/tendências , Feminino , Masculino , Estudos Retrospectivos , Estudos Longitudinais , Recém-Nascido , Incidência , Bélgica/epidemiologia , Padrões de Prática Médica/tendências , Padrões de Prática Médica/estatística & dados numéricos , Sistema de Registros , Infecções Respiratórias/tratamento farmacológico , Infecções Respiratórias/epidemiologia , Prescrições de Medicamentos/estatística & dados numéricos , Otite Média/tratamento farmacológico , Otite Média/epidemiologia
12.
Br J Gen Pract ; 74(747): e659-e665, 2024 Oct.
Artigo em Inglês | MEDLINE | ID: mdl-38621809

RESUMO

BACKGROUND: Substantial increases in UK consulting rates, mean consultation duration, and clinical workload were observed between 2007 and 2014. To the authors' knowledge, no analysis of more recent trends in clinical workload has been published to date. This study updates and builds on previous research, identifying underlying changes in population morbidity levels affecting demand for primary health care. AIM: To describe the changes in clinical workload in UK primary care since 2005. DESIGN AND SETTING: Retrospective cohort study using GP primary care electronic health records data from 824 UK general practices. METHOD: Over 500 million anonymised electronic health records were obtained from IQVIA Medical Research Data to examine consulting rates with GPs and practice nurses together with the duration of these consultations to determine total patient-level workload per person-year. RESULTS: Age-standardised mean GP direct (face-to-face and telephone) consulting rates fell steadily by 2.0% a year from 2014 to 2019. Between 2005 and 2019 mean GP direct consulting rates fell by 5.8% overall whereas mean workload per person-year increased by 25.8%, owing in part to a 36.9% increase in mean consultation duration. Indirect GP workload almost tripled over the 15 years, contributing to a 48.3% increase in overall clinical workload per person-year. The proportion of the study population with ≥3 serious chronic conditions increased from 9.7% to 16.1%, accounting for over a third of total clinical workload in 2019. CONCLUSION: Findings show sustained increases in consulting rates, consultation duration, and clinical workload until 2014. From 2015, however, rising demand for health care and a larger administrative workload have led to capacity constraints as the system nears saturation.


Assuntos
Registros Eletrônicos de Saúde , Atenção Primária à Saúde , Carga de Trabalho , Humanos , Carga de Trabalho/estatística & dados numéricos , Estudos Retrospectivos , Reino Unido , Atenção Primária à Saúde/tendências , Feminino , Masculino , Encaminhamento e Consulta/tendências , Encaminhamento e Consulta/estatística & dados numéricos , Pessoa de Meia-Idade , Medicina Geral/tendências , Adulto , Idoso
13.
Br J Gen Pract ; 74(747): e652-e658, 2024 Oct.
Artigo em Inglês | MEDLINE | ID: mdl-38296357

RESUMO

BACKGROUND: There is little evidence and no agreement on what constitutes full-time working for GPs. This is essential for workforce planning, resource allocation, and accurately describing GP activity. AIM: To clarify the definition of full-time working for GPs, how this has changed over time, and whether these changes are explained by GP demographics. DESIGN AND SETTING: Data were obtained from repeated cross-sectional national surveys for GPs, which were conducted between 2010 and 2021. METHOD: A comparison was undertaken of three measures of working time commitments (hours and sessions per week and hours per session) plus a measure of workload intensity across survey years. Multiple regression was used to adjust the changes over time for age, sex, ethnicity, contract type, area deprivation, and rurality. Unadjusted hours and sessions per week were compared with definitions of full-time working. RESULTS: Average hours and sessions per week reduced from 40.5 (95% confidence interval [CI] = 38.5 to 42.5) to 38.0 (95% CI = 36.3 to 39.6) and 7.3 (95% CI = 7.2 to 7.3) to 6.2 (95% CI = 6.2 to 6.3) between 2010 and 2021, respectively. In 2021, 54.6% of GPs worked at least 37.5 hours per week and 9.5% worked at least nine sessions. Hours per session increased from 5.7 (95% CI = 5.7 to 5.7) to 6.2 (95% CI = 6.2 to 6.3) between 2010 and 2021. Partners worked more hours, sessions, and hours per session. Adjustments expanded the increase in hours per session from 0.54 to 0.61. CONCLUSION: At the current average duration of sessions, six sessions per week aligns with the NHS definition of full-time hours. However, hours per week is a more consistent way to define full-time work for GPs.


Assuntos
Medicina Geral , Clínicos Gerais , Carga de Trabalho , Humanos , Estudos Transversais , Medicina Geral/tendências , Feminino , Masculino , Pessoa de Meia-Idade , Adulto , Reino Unido , Admissão e Escalonamento de Pessoal/tendências , Inquéritos e Questionários , Fatores de Tempo
14.
Arthritis Care Res (Hoboken) ; 76(6): 889-894, 2024 06.
Artigo em Inglês | MEDLINE | ID: mdl-38221706

RESUMO

OBJECTIVE: Our objective was to examine referral patterns for people with musculoskeletal complaints presenting to Australian general practitioners (GPs). METHODS: This longitudinal analysis from the Population Level Analysis Reporting (POLAR) database includes 133,279 patients with low back (≥18 years old) or neck, shoulder, and/or knee (≥45 years old) complaints seen by 4,538 GPs across 269 practices from 2014 through 2018. Referrals to allied health and medical and/or surgical specialists were included. We determined the number of patients with referrals and GPs who made referrals and examined their timing, associations, and trends over time. RESULTS: A total of 43,666 patients (33%) received and 3,053 GPs (67%) made at least one referral. Most referrals were to allied health (n = 25,830, 19%), followed by surgeons (n = 18,805, 14%). Surgical referrals were higher for knee complaints (n = 6,140, 24%) compared with low back, neck, and shoulder complaints (range 8%-15%). The referral category varied predominantly by body region followed by gender, socioeconomic status, and primary health network. Time to allied health referral ranged between median (interquartile range [IQR]) 14 days (0-125 days) for neck complaints and 56 days (5-177 days) for knee complaints. Surgical referrals occurred sooner for those with knee complaints (15 days, IQR 0-128 days). There was a 2.2% (95% confidence interval [CI] 1.9%-2.4%) annual increase in the proportion of allied health referrals and a 1.9% (95% CI 1.6%-2.1%) decrease in surgical referrals across all sites. CONCLUSION: One-third of patients receive, and two-thirds of GPs make, referrals for musculoskeletal complaints. Understanding the reasons for referral and differences between GPs who refer more and less frequently may identify factors that explain variations in practice.


Assuntos
Bases de Dados Factuais , Medicina Geral , Atenção Primária à Saúde , Encaminhamento e Consulta , Humanos , Encaminhamento e Consulta/estatística & dados numéricos , Encaminhamento e Consulta/tendências , Masculino , Feminino , Pessoa de Meia-Idade , Adulto , Atenção Primária à Saúde/estatística & dados numéricos , Medicina Geral/estatística & dados numéricos , Medicina Geral/tendências , Austrália/epidemiologia , Estudos Longitudinais , Idoso , Padrões de Prática Médica/tendências , Padrões de Prática Médica/estatística & dados numéricos , Doenças Musculoesqueléticas/diagnóstico , Doenças Musculoesqueléticas/terapia , Doenças Musculoesqueléticas/epidemiologia , Adulto Jovem , Adolescente , Fatores de Tempo
16.
Evid. actual. práct. ambul ; 25(1): e007001, 2022.
Artigo em Espanhol | LILACS, UNISALUD, BINACIS | ID: biblio-1367157

RESUMO

Un reciente artículo publicado por Fuerza de Tareas de Servicios Preventivos de EE.UU. (en inglés, USPSTF), comunicó los resultados de una revisión enfocada a identificar cuestiones vinculadas a la perspectiva de género en la elaboración de las recomendaciones que esta institución emite regularmente. En esa publicación los autores reconocieron que el sexo biológico y la identidad de género no son habitualmente tenidos en cuenta en los estudios de investigación, lo que constituye una barrera para implementar recomendaciones que optimicen una práctica clínica inclusiva. A partir de esa comunicación, la autora de este artículo editorial considera aspectos vinculados con el género que se reflejan en nuestro pensamiento, lenguaje y abordaje clínico, situándolos en el contexto de los cambios culturales y normativos sucedidos en Argentina durante las últimas dos décadas. (AU)


A recent article published by the US Preventive Services Task Force (USPSTF) reported the results of a review focused on identifying gender-related issues in the development of the recommendations this institution regularly issues. In that publication, the authors recognised that biological sex and gender identity are often not taken into account in research studies, which constitutes a barrier when it comes to implementing recommendations that optimise inclusive clinical practice. Based on that communication, the author of this article examines aspects related to gender that are reflected in our way of thinking, language and clinical approach, placing them in the context of the cultural and regulatory changes that have taken place in Argentina over the last two decades. (AU)


Assuntos
Humanos , Medicina Geral/tendências , Comunicação Acadêmica/tendências , Diversidade de Gênero , Perspectiva de Gênero , Identidade de Gênero , Inclusão Social , Argentina , Mudança Social , Pessoas Transgênero , Minorias Sexuais e de Gênero
18.
Dtsch Med Wochenschr ; 146(13-14): 924-926, 2021 Jul.
Artigo em Alemão | MEDLINE | ID: mdl-34256410

RESUMO

COVID-19 continues to pose major challenges for GP practice and emergency rooms across Germany. Even if there is now a certain routine, the optimal treatment of patients is still difficult. This article provides an overview of the aspects of caring for COVID-19 patients in GP practice and emergency rooms and the changes since the beginning of the pandemic.


Assuntos
COVID-19/terapia , Serviço Hospitalar de Emergência/estatística & dados numéricos , Medicina Geral/métodos , COVID-19/complicações , COVID-19/epidemiologia , Serviço Hospitalar de Emergência/tendências , Medicina Geral/normas , Medicina Geral/tendências , Alemanha/epidemiologia , Humanos , Fatores de Risco
19.
BMC Fam Pract ; 22(1): 140, 2021 07 01.
Artigo em Inglês | MEDLINE | ID: mdl-34210271

RESUMO

BACKGROUND: Health services internationally have been compelled to change their methods of service delivery in response to the global COVID-19 pandemic, to mitigate the spread of infection amongst health professionals and patients. In Aotearoa/New Zealand, widespread electronic delivery of prescriptions (e-prescribing) was enabled. The aim of the research was to explore patients' experiences of how lockdown, changes to prescribing and the interface between general practices and community pharmacy affected access to prescription medications. METHOD: The research employed a mixed-method approach. This included an online survey (n = 1,010) and in-depth interviews with a subset of survey respondents (n = 38) during the first COVID-19 lockdown (March-May 2020). Respondents were recruited through a snowballing approach, starting with social media and email list contacts of the research team. In keeping with the approach, descriptive statistics of survey data and thematic analysis of qualitative interview and open-ended questions in survey data were combined. RESULTS: For most respondents who received a prescription during lockdown, this was sent directly to the pharmacy. Most people picked up their medication from the pharmacy; home delivery of medication was rare (4%). Survey and interview respondents wanted e-prescribing to continue post-lockdown and described where things worked well and where they encountered delays in the process of acquiring prescription medication. CONCLUSIONS: E-prescribing has the potential to improve access to prescription medication and is convenient for patients. The increase in e-prescribing during lockdown highlighted how the system could be improved, through better feedback about errors, more consistency across practices and pharmacies, more proactive communication with patients, and equitable prescribing costs.


Assuntos
COVID-19 , Atenção à Saúde , Prescrição Eletrônica , Medicina Geral , Acessibilidade aos Serviços de Saúde , Preferência do Paciente/estatística & dados numéricos , Atitude do Pessoal de Saúde , COVID-19/epidemiologia , COVID-19/prevenção & controle , Controle de Doenças Transmissíveis/métodos , Serviços Comunitários de Farmácia/normas , Serviços Comunitários de Farmácia/estatística & dados numéricos , Atenção à Saúde/organização & administração , Atenção à Saúde/normas , Prescrição Eletrônica/economia , Prescrição Eletrônica/normas , Prescrição Eletrônica/estatística & dados numéricos , Feminino , Medicina Geral/métodos , Medicina Geral/tendências , Acessibilidade aos Serviços de Saúde/organização & administração , Acessibilidade aos Serviços de Saúde/tendências , Humanos , Masculino , Pessoa de Meia-Idade , Nova Zelândia/epidemiologia , Melhoria de Qualidade , SARS-CoV-2 , Inquéritos e Questionários
20.
BMC Fam Pract ; 22(1): 146, 2021 07 03.
Artigo em Inglês | MEDLINE | ID: mdl-34217208

RESUMO

BACKGROUND: Early in the COVID-19 pandemic, general practices were asked to expand triage and to reduce unnecessary face-to-face contact by prioritizing other consultation modes, e.g., online messaging, video, or telephone. The current study explores the potential barriers and facilitators general practitioners experienced to expanding triage systems and their attitudes towards triage during the COVID-19 pandemic. METHOD: A mixed-method study design was used in which a quantitative online survey was conducted along with qualitative interviews to gain a more nuanced appreciation for practitioners' experiences in the United Kingdom. The survey items were informed by the Theoretical Domains Framework so they would capture 14 behavioral factors that may influence whether practitioners use triage systems. Items were responded to using seven-point Likert scales. A median score was calculated for each item. The responses of participants identifying as part-owners and non-owners (i.e., "partner" vs. "non-partner" practitioners) were compared. The semi-structured interviews were conducted remotely and examined using Braun and Clark's thematic analysis. RESULTS: The survey was completed by 204 participants (66% Female). Most participants (83%) reported triaging patients. The items with the highest median scores captured the 'Knowledge,' 'Skills,' 'Social/Professional role and identity,' and 'Beliefs about capabilities' domains. The items with the lowest median scores captured the 'Beliefs about consequences,' 'Goals,' and 'Emotions' domains. For 14 of the 17 items, partner scores were higher than non-partner scores. All the qualitative interview participants relied on a phone triage system. Six broad themes were discovered: patient accessibility, confusions around what triage is, uncertainty and risk, relationships between service providers, job satisfaction, and the potential for total digital triage. Suggestions arose to optimize triage, such as ensuring there is sufficient time to conduct triage accurately and providing practical training to use triage efficiently. CONCLUSIONS: Many general practitioners are engaging with expanded triage systems, though more support is needed to achieve total triage across practices. Non-partner practitioners likely require more support to use the triage systems that practices take up. Additionally, practical support should be made available to help all practitioners manage the new risks and uncertainties they are likely to experience during non-face-to-face consultations.


Assuntos
COVID-19 , Medicina Geral , Clínicos Gerais , Consulta Remota , Triagem , Atitude do Pessoal de Saúde , COVID-19/epidemiologia , COVID-19/prevenção & controle , COVID-19/terapia , Competência Clínica , Inglaterra/epidemiologia , Feminino , Medicina Geral/organização & administração , Medicina Geral/normas , Medicina Geral/tendências , Clínicos Gerais/psicologia , Clínicos Gerais/normas , Conhecimentos, Atitudes e Prática em Saúde , Humanos , Controle de Infecções/métodos , Controle de Infecções/normas , Masculino , Padrões de Prática Médica/ética , Padrões de Prática Médica/tendências , Consulta Remota/ética , Consulta Remota/métodos , Gestão de Riscos/tendências , SARS-CoV-2 , Triagem/ética , Triagem/métodos , Triagem/organização & administração , Triagem/normas
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