Job characteristics and burnout: The moderating roles of emotional intelligence, motivation and pay among bank employees.
Int J Psychol
; 51(5): 375-82, 2016 Oct.
Article
em En
| MEDLINE
| ID: mdl-26118824
ABSTRACT
This study investigated the prediction of burnout from job characteristics, emotional intelligence, motivation and pay among bank employees. It also examined the interactions of emotional intelligence, motivation, pay and job characteristics in the prediction of burnout. Data obtained from 230 (Males = 127, Females = 103) bank employees were analysed using Pearson's Product Moment Correlation and multiple regression analysis. Results showed that theses variables jointly and separately negatively predicted burnout components. The results further indicated that emotional intelligence, motivation and pay separately interacted with some job characteristic components to negatively predict some burnout components. The findings imply that emotional intelligence, motivation and pay could be considered by counsellors when designing interventions to reduce burnout among bank employees.
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Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Assunto principal:
Salários e Benefícios
/
Esgotamento Profissional
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Inteligência Emocional
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Conta Bancária
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Motivação
Tipo de estudo:
Clinical_trials
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Diagnostic_studies
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Prognostic_studies
/
Qualitative_research
Limite:
Adult
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Female
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Humans
/
Male
País/Região como assunto:
Africa
Idioma:
En
Revista:
Int J Psychol
Ano de publicação:
2016
Tipo de documento:
Article