[Methodological aspects of a study of medical service satisfaction in patients with borderline mental disorders]. / Metodologicheskie aspekty izucheniya udovletvorennosti meditsinskoi pomoshch'yu patsientov s pogranichnymi psikhicheskimi rasstroistvami.

ABSTRACT

The authors discussed a methodology of the study of medical service satisfaction and it's factors moment of assessment, methodology of data collection, format of data, bench-marking, principles of inclusion of questions into a questionnaire, organizing and frequency of conducting studies.