How to implement inclusive design into distinctive feature hand tool? a design study on fine operation-aid screwdriver.

Hand tool design should integrate the concept of Inclusive Design to be accessible to most users. However, current Inclusive Design strategies of product development are mostly used in post-design evaluation. The retention of inclusive properties in product when new functions are incorporated is essential. Fine operation-aid screwdrivers are designed according to user requirements to address frequently-encountered problems when using screwdrivers namely-insufficient lighting and difficulty in properly installing screws respectively. TRIZ method is applied, comprised the improving parameters solving the problems and worsening parameters which prevents the original inclusive design factors from being damaged into the contradiction matrix, and obtains a set of innovation principles. Eight experts were consulted for their design ideas and developed two fine operation-aid screwdrivers embracing the concept of Inclusive Design. Furthermore, factors regarding the two major operating problems were added to an existing hand tools Inclusive Design Scale. After correlation analysis, the inclusive fine operation-aid screwdriver evaluation scale was established. In addition, two more screwdrivers were selected with the same functions and high reviews on the market as control samples, and 39 users were recruited using a quota sampling strategy to participate in Inclusive Design evaluations. The results revealed that the fine operation-aid screwdrivers evidently solved the two major operating problems in terms of the five dimensions including functionality, comfort, professionality, safety, and usability in the inclusive fine operation-aid screwdriver evaluation scale, thereby affirming the rationality and reliability of our hand tool development approach.

Designing Gestures of Robots in Specific Fields for Different Perceived Personality Traits.

Since their development, social robots have been a popular topic of research, with numerous studies evaluating their functionality or task performance. In recent years, social robots have begun to be regarded as social actors at work, and their social attributes have been explored. Therefore, this study focused on four occupational fields (shopping reception, home companion, education, and security) where robots are widely used, exploring the influence of robot gestures on their perceived personality traits and comparing the gesture design guidelines required in specific occupational fields. The study was conducted in two stages. In the first stage, an interactive script was developed; moreover, observation was employed to derive gestures related to the discourse on the fields of interest. The second stage involved robot experimentation based on human-robot interaction through video. Results show that metaphoric gestures appeared less frequently than did deictic, iconic, or beat gestures. Robots' perceived personality traits were categorized into sociality, competence, and status. Introducing all types of gestures helped enhance perceived sociality. The addition of deictic, and iconic gestures significantly improved perceived competence and perceived status. Regarding the shopping reception robot, after the inclusion of basic deictic and iconic gestures, sufficient beats gestures should be implemented to create a friendly and outgoing demeanor, thereby promoting user acceptance. In the home companion, education, and security contexts, the addition of beat gestures did not affect the overall acceptance level; the designs should instead be focused on the integration of the other gesture types.

Practicing universal design to actual hand tool design process.

UD evaluation principles are difficult to implement in product design. This study proposes a methodology for implementing UD in the design process through user participation. The original UD principles and user experience are used to develop the evaluation items. Difference of product types was considered. Factor analysis and Quantification theory type I were used to eliminate considered inappropriate evaluation items and to examine the relationship between evaluation items and product design factors. Product design specifications were established for verification. The results showed that converting user evaluation into crucial design verification factors by the generalized evaluation scale based on product attributes as well as the design factors applications in product design can improve users' UD evaluation. The design process of this study is expected to contribute to user-centered UD application.