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Sante Publique ; 27(5): 713-21, 2015.
Artigo em Francês | MEDLINE | ID: mdl-26752037

RESUMO

INTRODUCTION: Improvement of the work environment and staff training are health promotion strategies that can contribute to improving the supply of health care. This study evaluated the effects of reorganization of health services on antenatal care (ANC) activities. MATERIALS AND METHODS: A cross-sectional study was conducted over a period of 4 months in the ANC unit of Marcory General Hospital in Abidjan. The study population was health workers in charge of ANC and pregnant women attending the health facility. Self-administered questionnaires and observation sheets were used to collect data that were analysed with Epi Info 3.5.1 software. results: After reorganization, health workers said they were satisfied with the work environment and the care provided in 91% and 96.9% of cases, respectively. These results were confirmed by all pregnant respondents (100%) attending the centre, who said they were satisfied with the quality of care received. This could explain the ANC 4 coverage rate, which increased from 39.4% in 2010 to 56.7% in 2012 and tetanus vaccination coverage which increased from 59.4% to 87.5%, although the waiting time was still too long. CONCLUSION: This study showed an increase of ANC activity indicators, such as ANC 4 and tetanus vaccination coverage rate, after reorganization of health care services. This strategy could be an opportunity to strengthen ANC services.


Assuntos
Pessoal de Saúde/organização & administração , Hospitais Gerais/organização & administração , Cuidado Pré-Natal/organização & administração , Serviços de Saúde Reprodutiva/organização & administração , Côte d'Ivoire , Estudos Transversais , Feminino , Hospitais Gerais/normas , Humanos , Satisfação do Paciente , Gravidez , Cuidado Pré-Natal/normas , Qualidade da Assistência à Saúde , Serviços de Saúde Reprodutiva/normas , Inquéritos e Questionários , Listas de Espera
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