Implementation of the m-ISHAPED Tool for Nursing Interdepartmental Handoffs.
J Nurs Care Qual
; 35(4): 329-335, 2020.
Article
em En
| MEDLINE
| ID: mdl-31972775
ABSTRACT
BACKGROUND:
Handoffs can pose risks to patients. LOCALPROBLEM:
Nurses throughout a children's hospital understood patient handoffs differently, resulting in handoff errors (failures) across departments.METHODS:
Lean principles were used to modify and implement the ISHAPED (Introduction, Story, History, Assessment, Plan, Error Prevention, and Dialogue) tool.INTERVENTIONS:
The team implemented a modified ISHAPED (m-ISHAPED) tool to align the content shared and the expectations for interdepartmental handoff.RESULTS:
Improvements were seen in reported patient safety events from 6.84 to 1.57 per 100 patient days (P < .001) and nurse satisfaction from 81.1% to 90.6% (P < .001).CONCLUSIONS:
A standardized process for interdepartmental nursing handoff was successfully implemented.
Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Assunto principal:
Enfermagem Pediátrica
/
Erros Médicos
/
Segurança do Paciente
/
Transferência da Responsabilidade pelo Paciente
/
Avaliação de Resultados da Assistência ao Paciente
Limite:
Child
/
Humans
Idioma:
En
Revista:
J Nurs Care Qual
Assunto da revista:
ENFERMAGEM
Ano de publicação:
2020
Tipo de documento:
Article