[Development and evaluation of an information leaflet for patients consulting an university hospital dental clinic]. / Elaboration et évaluation d'une plaquette d'information destinée aux patients consultant un service hospitalo-universitaire d'odontologie. Information en odontologie hospitalière.

BACKGROUND: Dental clinics in university hospitals have several roles; dental care is delivered to patients while dental students learn clinical practice. Patients are subjected thus to specific constraints in those mixed hospital-university structures. Patients should be informed of how these structures work and their consent must be carefully sought. Otherwise, patients could manifest their refusal to receive care by interrupting the treatment process. METHODS: This study was aimed to develop an information leaflet about the organisation of the dental clinic of the university hospital of Clermont-Ferrand. A quasi-randomised controlled study was conducted to evaluate the impact of this leaflet on patients' knowledge and absenteeism. The types of information to be included in the leaflet were determined using focus groups with patients, students and practitioners. The design, appropriateness and clarity of the leaflet were pilot tested among 30 patients. The evaluation of the impact of the leaflet was conducted among new patients who visited the dental clinic in 2007-2008. Patients were randomly allocated to three groups; one group (G1) received the leaflet at home by mail before the first visit, one group (G2) benefited from the leaflet during the first visit and one group (G3) did not receive the leaflet. The number of patients present at their appointment was recorded during the first visit (G1, G2, G3) and the second one (G2, G3). The knowledge of the patients about the dental clinic was evaluated by using a self-administered questionnaire before (except G1) and after reading the leaflet. RESULTS: The study population included 269 patients; 94 answered the two successive questionnaires (G1=32, G2=30, G3=31). At baseline, patients did not have sufficient knowledge about the way the dental clinic was functioning. The leaflet partly improved the level of knowledge of the patients when it was given during the first visit. About 25 % of the patients were not present at their appointment and this rate was not influenced by the distribution of the leaflet. CONCLUSION: The distribution of a leaflet, explaining the organisation of a university dental clinic, slightly improves the knowledge of new patients about this kind of care structure.

Dentists' experience with low-income patients benefiting from a public insurance program.

France has a system of public coverage that guarantees low-income earners full payment of basic dental health costs. In spite of this coverage and major needs for care, deprived populations have lower access to dental care. The aim of this qualitative study was to explore dentists' experience with low-income patients benefiting from the French universal healthcare coverage system. This study is based on 17 one-on-one semistructured interviews carried out with French private dentists. Dentists distinguished two categories of low-income patients: 'good patients', described as being regular attenders; and 'bad patients', whose main characteristic is irregular attendance. Dentists explained that they have difficulties in dealing with patients who do not keep their appointments. First, dentists feel that they fail in conducting their mission of being a care provider (therapeutic failure). The absence of the patient is also seen as a lack of recognition (relationship failure). Furthermore, dentists do not earn money when patients miss their appointments (financial failure). In this context, many dentists feel discouraged and powerless (personal failure). Moreover, dentists do not understand why patients renounce the dental-care opportunities offered under the system of public coverage (failure of the system). Dentists who repeatedly experience failures related to irregular attendance tend to adopt exclusion strategies.

Caries prevalence and fluoride use in low SES children in Clermont-Ferrand (France).

OBJECTIVE: To evaluate the association between dental caries experience and preventive behaviours of children residing in a deprived area in Clermont-Ferrand (France). PARTICIPANTS AND METHODS: All 4-5 yr-olds attending nine schools in deprived areas of the city were invited to participate and 81% (n=282) consented and were examined. Dental caries was recorded at the dentine threshold. Parents completed a questionnaire concerning family demographics and the child's use of fluoride. Non-parametric tests and logistic regression assessed the relative importance of SES and fluoride variables on dental status (dt>1). RESULTS: Fifty four (19%) of the examined children were living in families with an immigrant background, 33% were fully covered by the national health insurance programme for deprived families. Caries experience was high; mean dft was 1.94 (3.31) and 30% of the children had >1 carious teeth. Thirty percent of the families reported using fluoridated salt. Tooth brushing once daily was reported for 39% and twice daily for 26%. Parents declared supervising tooth brushing for 60%. Two thirds of the children, according to their parents, used fluoride supplement between birth and two years. Supervised tooth brushing was significantly correlated with lower mean dt scores. Systemic fluoride use was poorly related to dental caries Immigrant background, family size, type of health insurance and mother's unemployment were significantly correlated with caries prevalence. In multivariate analysis, immigrant status, supervised tooth brushing and parental knowledge about fluoride in toothpastes were significant caries predictors. CONCLUSIONS: The majority of low SES children did not practice effective caries prevention; few reported twice daily brushing with fluoride toothpaste. Caries experience was very high and much was untreated. Immigrant status, supervised tooth brushing and parental knowledge about fluoride in toothpastes were significant caries predictors.

The healthcare system and the provision of oral healthcare in EU Member States: France.

The French oral health system is based on the provision of dental treatment and is organised around a fee-per-item model. The system is funded by a complex mix of public and complementary health insurance schemes. The system is successful in that it provides access to affordable dental treatment to the majority of the French population. However, France had the highest health expenditure as a share of gross domestic product (GDP) of all European Union countries in 2008 and rising oral health inequalities may be exacerbated by the manner in which oral health care is provided and funded. In addition, there is no organised national strategy for the prevention of oral diseases or for oral health promotion.