A near real-time interactive dashboard for monitoring and anticipating demands in emergency care in the Île-de-France region (France).

ABSTRACT

OBJECTIVE: To allow health professionals to monitor and anticipate demands for emergency care in the Île-de-France region of France. MATERIALS AND METHODS: Data from emergency departments and emergency medical services are automatically processed on a daily basis and visualized through an interactive online dashboard. Forecasting methods are used to provide 7 days predictions. RESULTS: The dashboard displays data at regional and departmental levels or for 5 different age categories. It features summary statistics, historical values, predictions, comparisons to previous years, and monitoring of common reasons for care and outcomes. DISCUSSION: A large number of health professionals have already requested access to the dashboard (n = 606). Although the quality of data transmitted may vary slightly, the dashboard has already helped improve health situational awareness and anticipation. CONCLUSIONS: The high access demand to the dashboard demonstrates the operational usefulness of real-time visualization of multisource data coupled with advanced analytics.