The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study.

Nißen, Marcia; Rüegger, Dominik; Stieger, Mirjam; Flückiger, Christoph; Allemand, Mathias; V Wangenheim, Florian; Kowatsch, Tobias

Nißen, Marcia; Rüegger, Dominik; Stieger, Mirjam; Flückiger, Christoph; Allemand, Mathias; V Wangenheim, Florian; Kowatsch, Tobias.

Afiliação

Nißen M; Centre for Digital Health Interventions, Department of Management, Technology, and Economics, ETH Zurich, Zurich, Switzerland.
Rüegger D; Centre for Digital Health Interventions, Department of Management, Technology, and Economics, ETH Zurich, Zurich, Switzerland.
Stieger M; Pathmate Technologies AG, Zurich, Switzerland.
Flückiger C; Department of Psychology, Brandeis University, Waltham, MA, United States.
Allemand M; Institute of Communication and Marketing, Lucerne University of Applied Sciences and Arts, Lucerne, Switzerland.
V Wangenheim F; Department of Psychology, University of Zurich, Zurich, Switzerland.
Kowatsch T; Department of Psychology, University of Zurich, Zurich, Switzerland.

J Med Internet Res ; 24(4): e32630, 2022 04 27.

Article em En | MEDLINE | ID: mdl-35475761

Assuntos

Intenção; Software; Adulto; Doença Crônica; Atenção à Saúde; Feminino; Humanos; Internet; Masculino

Palavras-chave

chatbot; conversational agent; design; digital health intervention; interpersonal closeness; persona; social role theory; social roles; web-based experiment; working alliance

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Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Assunto principal: Software / Intenção Tipo de estudo: Clinical_trials Limite: Adult / Female / Humans / Male Idioma: En Revista: J Med Internet Res Assunto da revista: INFORMATICA MEDICA Ano de publicação: 2022 Tipo de documento: Article País de afiliação: Suíça

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