Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey.
Explor Res Clin Soc Pharm
; 9: 100219, 2023 Mar.
Article
em En
| MEDLINE
| ID: mdl-36691455
ABSTRACT
Background:
A variety of services exit to assist eligible beneficiaries select Medicare Part D insurance plans; however, selecting an optimal plan remains a challenge. While patients would benefit from evaluating and switching their Medicare Part D plan on a yearly basis, few choose to do so.Objective:
The objective of this study was to describe the Medicare Part D plan selection experience across all US states.Methods:
This was a qualitative analysis using data from a cross-sectional Qualtrics panel survey administered in January 2022. Descriptive statistics were generated for demographic and patient-specific items for individuals who provided open-ended survey item responses. Open-coding and content analysis were used to analyze responses to the open-ended survey item.Results:
Overall, 540 responses were received, with the largest number of responses from Florida (11%, 61). A total of 101 respondents (18.7%) of survey respondents provided open-ended comments. Qualitative analysis identified four response categories Benefit design, Plan information and selection assistance, Plan Switching, and Plan-selection experience.Conclusions:
Overall, participants expressed frustrations with high costs and plan restrictions. Many participants needed plan-selection assistance, with some individuals switching plans each year. Recent legislation may address difficulties related to medication costs; however, additional focus on resources and educational interventions may improve the Medicare Part D experience.
Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Tipo de estudo:
Diagnostic_studies
/
Prevalence_studies
/
Prognostic_studies
/
Qualitative_research
Idioma:
En
Revista:
Explor Res Clin Soc Pharm
Ano de publicação:
2023
Tipo de documento:
Article
País de afiliação:
Estados Unidos