Measuring caring--the next frontier in understanding workforce performance and patient outcomes.

ABSTRACT

Caring is not generally considered in structured and scientific analysis of situations. But this may be a mistake. Caring likely has a return on investment that surpasses all other technology, pharmacotherapy, or system that has been developed to date for health care. As the puzzle of caring as an intervention of healing continues to come together, the outcomes of care for self and others will become clear. It is apparent by the number of studies generated by just one group, the Caring International Research Collaborative, there is a shared belief caring is healing and has a potential for return on investment that has yet to be realized.