Catching the audience in a job interview: Effects of emotion regulation strategies on subjective, physiological, and behavioural responses.

ABSTRACT

In the emotion regulation process more than one strategy is often used, though studies continue to rely on the manipulation of one strategy alone. This study compares the effects of Combined Cognitive Reappraisal (CCR acceptance and reappraise via perspective-taking) and suppression using the Trier Social Stress Test (TSST). One hundred participants were randomly assigned to one of the two groups and subjective, physiological, and behavioural data were recorded. Continuous electrocardiography was recorded to measure heart rate variability (HRV) and stress levels. Affective ratings were provided before and after the TSST. Behavioural expressions were videotaped and analysed independently. Trait social anxiety/fear, age and gender entered as covariates. Although no group differences were found on affective ratings, the CCR group presented less physiological stress, higher HRV, their speech was better perceived, displayed more affiliative smile and hand gestures. Results suggested that CCR is more appropriate than suppression for managing social stress situations.