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1.
J Manage ; 48(3): 738-763, 2022 Mar.
Artículo en Inglés | MEDLINE | ID: mdl-35299898

RESUMEN

This article builds a broad theory to explain how people respond, both biologically and behaviorally, when targeted with incivility in organizations. Central to our theorizing is a multifaceted framework that yields four quadrants of target response: reciprocation, retreat, relationship repair, and recruitment of support. We advance the novel argument that these behaviors not only stem from biological change within the body but also stimulate such change. Behavioral responses that revolve around affiliation and produce positive social connections are most likely to bring biological benefits. However, social and cultural features of an organization can stand in the way of affiliation, especially for employees holding marginalized identities. When incivility persists over time and employees lack access to the resources needed to recover, we theorize, downstream consequences can include harms to their physical health. Like other aspects of organizational life, this biobehavioral theory of incivility response is anything but simple. But it may help explain how seemingly "small" insults can sometimes have large effects, ultimately undermining workforce well-being. It may also suggest novel sites for incivility intervention, focusing on the relational and inclusive side of work. The overarching goal of this article is to motivate new science on workplace incivility, new knowledge, and ultimately, new solutions.

4.
Law Hum Behav ; 41(5): 429-439, 2017 Oct.
Artículo en Inglés | MEDLINE | ID: mdl-28639801

RESUMEN

Approximately 1 in 4 women is sexually assaulted in college, a problem that federal law has attempted to address with recent changes. Under the evolving landscape of Title IX, and related law, universities nationwide have overhauled their sexual assault policies, procedures, and resources. Many of the new policies designate undergraduate resident assistants (RAs) as Responsible Employees-requiring them to provide assistance and report to the university if a fellow student discloses sexual assault. We investigated factors that predict the likelihood of RAs enacting their policy mandate, that is, reporting sexual assault disclosures to university authorities and referring survivors to sexual assault resources. Based on data from 305 Responsible Employee RAs, we found that likelihood to report and refer varied, depending on RAs' knowledge of reporting procedures and resources, trust in these supports, and perceptions of mandatory reporting policy. Understanding mandatory reporter behavior is crucial, because help-providers' responses can have serious implications for the recovery of sexual assault survivors. Our findings elucidate some effects of changes in the interpretation and implementation of Title IX, with potential to inform the development of more theoretically and empirically informed policies. (PsycINFO Database Record


Asunto(s)
Docentes/psicología , Conocimientos, Actitudes y Práctica en Salud , Notificación Obligatoria , Delitos Sexuales/legislación & jurisprudencia , Estudiantes/psicología , Adolescente , Adulto , Femenino , Vivienda , Humanos , Modelos Lineales , Masculino , Medio Oeste de Estados Unidos , Política Pública , Distribución por Sexo , Percepción Social , Confianza , Revelación de la Verdad , Universidades , Adulto Joven
5.
Am J Community Psychol ; 59(1-2): 50-64, 2017 03.
Artículo en Inglés | MEDLINE | ID: mdl-28262981

RESUMEN

Sexual assault is a prevalent problem in higher education, and despite the increasing availability of formal supports on college campuses, few sexual assault survivors use them. Experiencing sexual assault can have devastating consequences on survivors' psychological and educational wellbeing, which may intensify if survivors do not receive adequate care. Drawing from existing theoretical frameworks and empirical research, this study used a mixed methodological approach to examine why survivors did not use three key campus supports-the Title IX Office, the sexual assault center, and housing staff-and if these reasons differed across the three supports. Using data from 284 women who experienced sexual assault in college, our qualitative findings identified four overarching themes, including logistical issues (e.g., lacking time and knowledge), feelings, beliefs, and responses that made it seem unacceptable to use campus supports, judgments about the appropriateness of the support, and alternative methods of coping. Quantitative findings revealed that survivors' reasons for not seeking help differed across supports. Collectively, our findings suggest that community norms and institutional policies can make it challenging for survivors to use campus supports. We propose several suggestions for institutional change (e.g., taking a stronger stance against "less serious" forms of sexual assault, reducing a quasi-criminal justice approach to investigation and adjudication, limiting mandated reporting).


Asunto(s)
Adaptación Psicológica , Víctimas de Crimen/psicología , Conducta de Búsqueda de Ayuda , Servicios de Salud Escolar/estadística & datos numéricos , Delitos Sexuales/psicología , Apoyo Social , Estudiantes/psicología , Universidades , Adolescente , Emociones , Femenino , Humanos , Investigación Cualitativa , Encuestas y Cuestionarios , Sobrevivientes/psicología , Adulto Joven
6.
Violence Vict ; 32(1): 60-77, 2017 Feb 01.
Artículo en Inglés | MEDLINE | ID: mdl-28234198

RESUMEN

In 2005, the Department of Defense reformed military sexual assault (MSA) prevention and response efforts. However, research suggests that some Service members may not be informed of MSA resources. We examined how lacking such knowledge may undermine psychological well-being (i.e., symptoms of depression and posttraumatic stress) among MSA survivors as well as Service members who feel unsafe from MSA. The data were collected by the DoD in 2010 and sampled active duty Service women and men. Experiencing MSA, feeling unsafe from MSA, and lacking knowledge of MSA resources predicted greater psychiatric symptoms. Service members who felt unsafe from MSA reported greater psychiatric symptoms as a function of lacking knowledge of MSA resources. Findings suggest that education about sexual assault resources may be critical for the protection of mental health-among survivors and nonvictims alike.


Asunto(s)
Víctimas de Crimen/psicología , Conocimientos, Actitudes y Práctica en Salud , Accesibilidad a los Servicios de Salud/estadística & datos numéricos , Salud Mental/estadística & datos numéricos , Personal Militar/psicología , Delitos Sexuales/psicología , Femenino , Humanos , Masculino , Servicios de Salud Mental , Medicina Militar , Estados Unidos
8.
Law Hum Behav ; 38(4): 378-91, 2014 Aug.
Artículo en Inglés | MEDLINE | ID: mdl-24933169

RESUMEN

This project investigated the incidence, interplay, and impact of gender- and sexuality-based harassment, as experienced by lesbian, gay, bisexual, and queer (LGBQ) employees in higher education. Unlike much queer empirical research, participants in this study were residents of noncoastal regions of the U.S. that are predominantly White, rural, and conservative (i.e., "red states"). They completed surveys about their harassment experiences (gender harassment-sexist, gender harassment-policing, and heterosexist harassment), perceived support systems (from supervisors and organizations), and job attitudes (job burnout, job stress, and job satisfaction). Results showed that gender harassment-both sexist and policing subtypes-rarely occurred absent heterosexist harassment, and vice versa. Harassment severity (experiencing moderate to high levels of all three harassment types) was significantly associated with greater levels of job burnout (both disengagement and exhaustion) and job dissatisfaction. Even infrequent experiences of harassment related to large increases in the "threat" variety of job stress (i.e., sense of feeling hassled and overwhelmed on the job). Additionally, employees who perceived the lowest organizational support reported the most harassment. We interpret results in light of research on organizational behavior and LGBQ psychology. Moreover, we discuss our findings in the context of Title VII, currently interpreted to protect against harassment based on gender, sex, and sex stereotyping, but not sexual orientation. Our results can inform several possible avenues of expanding gay civil rights in employment: broadening judicial interpretations of Title VII, passing new legislation (e.g., the Employment Non-Discrimination Act, or ENDA), and strengthening organizational supports and policies that protect against sexuality-based abuses.


Asunto(s)
Empleo , Prejuicio/psicología , Acoso Sexual/psicología , Sexualidad , Adulto , Agotamiento Profesional/epidemiología , Femenino , Humanos , Masculino , Persona de Mediana Edad , Apoyo Social , Estrés Psicológico/epidemiología , Encuestas y Cuestionarios , Estados Unidos/epidemiología , Adulto Joven
9.
Law Hum Behav ; 38(1): 58-72, 2014 Feb.
Artículo en Inglés | MEDLINE | ID: mdl-23914922

RESUMEN

Legal definitions of sex-based harassment have evolved over the decades; it is important that social science perspectives on this phenomenon evolve as well. This study seeks to refine our understanding of conditions in which sex-based harassment thrives, with empirical evidence from three organizations. Previous research has suggested that underrepresentation of one's gender in the employment context increases risk for sex-based harassment. This work has focused mainly on sexual-advance forms of harassment, mainly in the lives of women. Less is known about the gender harassment of women, or about any kind of harassment of men. Extending this scholarship, we analyzed survey data from women and men working in three diverse domains: academia (N = 847), the court system (N = 1,158), and the military (N = 19,960). Across all samples, the underrepresentation of women in a workgroup related to increased odds of women experiencing gender harassment, but not sexual-advance harassment. For men, the opposite pattern emerged: underrepresentation did not increase men's risk for either type of harassment, instead relating to decreased odds of harassment in some contexts. We interpret these results in light of theories of tokenism, gender stereotyping, and sex role spillover in organizations. Our findings support the recommendation that, to reduce harassment (whether it be illegal or legal, gender- or sexuality-based, targeted at women or men), organizations should strive for gender balance in every job at every level. For male-dominated contexts, this implies a need to recruit, retain, and integrate more women throughout the organizational hierarchy.


Asunto(s)
Empleo/legislación & jurisprudencia , Empleo/psicología , Identidad de Género , Acoso Sexual/legislación & jurisprudencia , Acoso Sexual/psicología , Medio Social , Adulto , Recolección de Datos , Femenino , Humanos , Perfil Laboral , Masculino , Persona de Mediana Edad , Oportunidad Relativa , Cultura Organizacional , Factores de Riesgo , Sexismo , Estereotipo
10.
Am J Community Psychol ; 54(3-4): 289-303, 2014 Dec.
Artículo en Inglés | MEDLINE | ID: mdl-25183207

RESUMEN

Sexual assault is an insidious problem in the United States military. In 2005 the Department of Defense (DoD) created the Sexual Assault Prevention and Response Office, which centralizes responsibility for sexual assault training. However, this training initiative has undergone little evaluation by outside researchers. Addressing this need, we analyzed responses from over 24,000 active duty personnel who completed the 2010 DoD Workplace and Gender Relations Survey. We assessed whether sexual assault training exposure (None, Minimal, Partial, or Comprehensive) predicted accurate knowledge of sexual assault resources and protocols. Using a social-ecological framework, we investigated whether institutional and individual factors influenced Service members' training exposure and judgment of training effectiveness. According to our results, exposure to comprehensive training predicted lower sexual assault incidence and superior knowledge. However, comprehensive training differed as a function of military branch, rank, gender, and sexual assault history. Judgments of training effectiveness also varied across these dimensions. Our results highlight the importance of considering context, gender, and victimization history when evaluating institutional efforts to end sexual violence. The DoD's 2010 annual report on military sexual assault concluded that "most Active Duty members receive effective training on sexual assault" (p. 104). Our results cast doubt on that assertion.


Asunto(s)
Capacitación en Servicio/estadística & datos numéricos , Personal Militar/educación , Delitos Sexuales/prevención & control , United States Department of Defense , Violencia Laboral/prevención & control , Víctimas de Crimen/estadística & datos numéricos , Femenino , Humanos , Capacitación en Servicio/normas , Masculino , Cultura Organizacional , Delitos Sexuales/estadística & datos numéricos , Encuestas y Cuestionarios , Estados Unidos , Violencia Laboral/estadística & datos numéricos
11.
Am J Community Psychol ; 51(3-4): 332-46, 2013 Jun.
Artículo en Inglés | MEDLINE | ID: mdl-22956250

RESUMEN

Rates of major depressive disorder (MDD) and cigarette smoking increase with Latino/a acculturation, but this varies by gender and ethnic subgroup. We investigated how lived experiences (i.e., discrimination, family conflict, family cohesion, familismo) clustered together in the everyday lives of Latina/os. We further examined associations of cluster profile and Latino/a subgroup with MDD and smoking, and tested whether gender moderated these associations. Data came from the National Latino Asian American Study, which included 2,554 Latino/as (48 % female; mean age = 38.02 years). K-means cluster analysis revealed six profiles of experience, which varied by gender and socio-cultural characteristics. Proportionately more women than men were in groups with problematic family lives. Acculturated Latino/as were disproportionately represented in profiles reporting frequent discrimination, family conflict, and a lack of shared family values and cohesion. Profiles characterized by high discrimination and family problems also predicted elevated risk for MDD and smoking. Findings suggest that Latino/a acculturation comes jointly with increased discrimination, increased family conflict, and reduced family cohesion and shared family values, exacerbating risk for MDD and smoking. This research on pathways to depression and smoking can inform the development of targeted assessment, prevention, and intervention strategies, tailored to the needs of Latino/as.


Asunto(s)
Características Culturales , Trastorno Depresivo Mayor/etnología , Hispánicos o Latinos/etnología , Hispánicos o Latinos/psicología , Factores Sexuales , Fumar/etnología , Aculturación , Adulto , Composición Familiar/etnología , Conflicto Familiar/etnología , Femenino , Humanos , Masculino , Racismo/psicología
12.
Acad Med ; 97(7): 1029-1037, 2022 07 01.
Artículo en Inglés | MEDLINE | ID: mdl-35442907

RESUMEN

PURPOSE: To examine the incidence of, barriers to, and institutional responses to formal reporting of experiences of identity-based harassment at an academic medical center. METHOD: The authors invited 4,545 faculty and medical trainees at the University of Michigan Medical School to participate in a 2018 survey about civility and respect. This analysis focused on respondents who indicated experiencing at least 1 form of identity-based harassment (sexual harassment, gender policing harassment, heterosexist harassment, racialized sexual harassment) within the past year, perpetrated by staff, students, and faculty or by patients and patients' families. The authors assessed the incidence of formally reporting harassment to someone in authority, barriers to reporting, and institutional responses following reporting. RESULTS: Among the 1,288 (28.3%) respondents with usable data, 83.9% (n = 1,080) indicated experiencing harassment. Of the harassed individuals, 10.7% (114/1,067), including 13.1% (79/603) of cisgender women and 7.5% (35/464) of cisgender men, indicated they formally reported their harassment experiences. Among these reporters, 84.6% (66/78) of cisgender women and 71.9% (23/32) of cisgender men indicated experiencing positive institutional remedies. Many reporters indicated experiencing institutional minimization (42.9% [33/77] of cisgender women; 53.1% [17/32] of cisgender men) or retaliation (21.8% [17/78] of cisgender women; 43.8% [14/32] of cisgender men). Cisgender men were significantly more likely to indicate experiencing specific negative institutional responses, such as being considered a troublemaker (OR 3.56, 95% CI: 1.33-9.55). Among respondents who did not formally report harassment experiences, cisgender women were significantly more likely to cite concerns about institutional retaliation, such as being given an unfair performance evaluation or grade (OR 1.90, 95% CI: 1.33-2.70). CONCLUSIONS: Most respondents who experienced harassment did not formally report it to anyone in authority. Many reporters faced institutional minimization and retaliation. These findings suggest a need to reshape institutional harassment prevention and response systems in academic medicine.


Asunto(s)
Médicos Mujeres , Acoso Sexual , Centros Médicos Académicos , Femenino , Humanos , Incidencia , Masculino , Facultades de Medicina , Encuestas y Cuestionarios
13.
Law Hum Behav ; 35(1): 25-39, 2011 Feb.
Artículo en Inglés | MEDLINE | ID: mdl-20661766

RESUMEN

This study challenges the common legal and organizational practice of privileging sexual advance forms of sex-based harassment, while neglecting gender harassment. Survey data came from women working in two male-dominated contexts: the military and the legal profession. Their responses to the Sexual Experiences Questionnaire (SEQ) revealed five typical profiles of harassment: low victimization, gender harassment, gender harassment with unwanted sexual attention, moderate victimization, and high victimization. The vast majority of harassment victims fell into one of the first two groups, which described virtually no unwanted sexual advances. When compared to non-victims, gender-harassed women showed significant decrements in professional and psychological well-being. These findings underscore the seriousness of gender harassment, which merits greater attention by both law and social science.


Asunto(s)
Acoso Sexual/clasificación , Mujeres Trabajadoras , Lugar de Trabajo , Adulto , Anciano , Femenino , Humanos , Masculino , Persona de Mediana Edad , Acoso Sexual/legislación & jurisprudencia , Acoso Sexual/psicología , Encuestas y Cuestionarios , Adulto Joven
14.
J Appl Psychol ; 106(12): 1834-1847, 2021 Dec.
Artículo en Inglés | MEDLINE | ID: mdl-33600193

RESUMEN

#MeToo has inspired the voices of millions of people (mostly women) to speak up about sexual harassment at work. The high-profile cases that reignited this movement have revealed that sexual harassment is and has been shrouded in silence, sometimes for decades. In the face of sexual harassment, managers, witnesses and targets often remain silent, wittingly or unwittingly protecting perpetrators and allowing harassment to persist. In this integrated conceptual review, we introduce the concept of network silence around sexual harassment, and theorize that social network compositions and belief systems can promote network silence. Specifically, network composition (harasser and male centrality) and belief systems (harassment myths and valorizing masculinity) combine to instill network silence around sexual harassment. Moreover, such belief systems elevate harassers and men to central positions within networks, who in turn may promote problematic belief systems, creating a mutually reinforcing dynamic. We theorize that network silence contributes to the persistence of sexual harassment due to the lack of consequences for perpetrators and support for victims, which further reinforces silence. Collectively, this process generates a culture of sexual harassment. We identify ways that organizations can employ an understanding of social networks to intervene in the social forces that give rise to silence surrounding sexual harassment. (PsycInfo Database Record (c) 2021 APA, all rights reserved).


Asunto(s)
Acoso Sexual , Femenino , Humanos , Masculino , Masculinidad
15.
J Womens Health (Larchmt) ; 30(6): 789-798, 2021 06.
Artículo en Inglés | MEDLINE | ID: mdl-33216670

RESUMEN

Background: A key recommendation from the landmark National Academies report called for research examining experiences of underrepresented and/or vulnerable groups, including people of color and sexual- and gender-minority people. We examine the prevalence of gender policing harassment (GPH), heterosexist harassment (HH), and racialized sexual harassment (RSH), by gender, LGBTQ+, race, and department grouping, which has not been previously examined in academic medicine. Materials and Methods: All faculty (n = 2723), fellows, residents, and first through third year medical students (n = 1822) at the University of Michigan Medical School (UMMS) who had been working at the organization for at least 1 year were invited to complete a 20-minute online survey. We assessed harassment within the past year, perpetrated by insiders (i.e., staff, students, and faculty) and from patients and patients' families. Results: A total of 705 faculty (25.9% of the targeted sample) and 583 trainees (32.0% of the targeted sample) were in the analytic sample. Women were significantly more likely to experience GPH from both sources than men, and LGBTQ+ individuals were more likely to face HH from both sources than cisgender heterosexual participants. Underrepresented minorities, Asian/Asian American, and female participants had higher rates of RSH perpetrated by insiders. There were significant department-group differences across harassment types. Conclusions: Less-studied forms of harassment are common within academic medicine and are perpetrated from various sources. Identity-based harassment should be investigated further to gain a comprehensive understanding of its impact within academic medicine. Clinical Trial Registration Number not applicable.


Asunto(s)
Acoso Sexual , Minorías Sexuales y de Género , Centros Médicos Académicos , Femenino , Identidad de Género , Humanos , Incidencia , Masculino , Encuestas y Cuestionarios
16.
Work Aging Retire ; 6(3): 153-164, 2020 Jul.
Artículo en Inglés | MEDLINE | ID: mdl-32685181

RESUMEN

The prevalence of workplace mistreatment toward older adults is well-documented, yet its effects are understudied. We applied the strength and vulnerability integration model (SAVI) to hypothesize that, despite its low intensity, workplace incivility has numerous deleterious outcomes for older employees over time. Specifically, we investigated whether and how incivility relates to well-being outside of work, among both targeted employees and their partners. We drew on affective events theory to examine how incivility "spills over" to older targets' personal lives. We also tested whether incivility is potent enough to "crossover" to the well-being of older targets' partners at home. Based on longitudinal data from a national study of older workers (N = 598; 299 couples), results demonstrate that workplace incivility related to decrements in targets' affective well-being, which in turn, was associated with life dissatisfaction, interference with work, and lower overall health. Workplace incivility also predicted declines in partner well-being, although these crossover effects varied by gender: Men's postincivility affective well-being predicted their female partners' life satisfaction but not vice versa. However, women's uncivil experiences directly related to the affective well-being of their male partners. These results suggest that for both older workers and their partners, the harms of incivility eventually extend beyond the organizations where they originate.

17.
J Womens Health (Larchmt) ; 29(1): 13-20, 2020 01.
Artículo en Inglés | MEDLINE | ID: mdl-31513467

RESUMEN

Background: A landmark National Academies report highlighted the need for rigorous evaluation of sexual harassment in medicine. We examined the prevalence and impact of sexual harassment using the Sexual Experiences Questionnaire, the standard for measurement of sexual harassment, but which has not been previously applied within academic medicine. Materials and Methods: A 20-minute online survey was administered to all faculty who had been working at University of Michigan Medical School for at least 1 year (n = 2723). We assessed sexual harassment within the past year from insiders (i.e., from staff, students, and faculty) and from patients and patients' families. We also evaluated mental health, job satisfaction, sense of safety at work, and turnover intentions. Results: In the final sample (n = 705; which included 25.9% of the originally targeted population), most respondents, 82.5% of women and 65.1% of men, reported at least one incident of sexual harassment from insiders in the past year; 64.4% of women and 44.1% of men reported harassment from patients and patients' families. The most frequently experienced dimension of sexual harassment for women and men was sexist gender harassment. Increased experiences of harassment were independently associated with lower mental health, job satisfaction, and sense of safety at work, as well as increased turnover intentions, with no significant interactions by gender. Conclusions: Sexual harassment against medical faculty is alarmingly common at an institution that is not expected to be atypical. Interventions must address sexual harassment, which affects mental health and career outcomes of male and female physicians.


Asunto(s)
Centros Médicos Académicos , Docentes Médicos/psicología , Médicos Mujeres/psicología , Sexismo/estadística & datos numéricos , Acoso Sexual/estadística & datos numéricos , Adulto , Femenino , Humanos , Incidencia , Satisfacción en el Trabajo , Masculino , Salud Mental , Michigan , Prevalencia , Encuestas y Cuestionarios
18.
J Occup Health Psychol ; 14(3): 272-288, 2009 Jul.
Artículo en Inglés | MEDLINE | ID: mdl-19586222

RESUMEN

The authors draw on stress and coping theory to understand patterns of individual response to workplace incivility. According to data from 3 employee samples, incivility tended to trigger mildly negative appraisals, which could theoretically differentiate incivility from other categories of antisocial work behavior. Employees experiencing frequent and varied incivility from powerful instigators generally appraised their uncivil encounters more negatively. They responded to this stressor using a multifaceted array of coping strategies, which entailed support seeking, detachment, minimization, prosocial conflict avoidance, and assertive conflict avoidance. These coping reactions depended on the target's appraisal of the situation, the situation's duration, and the organizational position and power of both target and instigator. Implications for organizational science and practice are discussed.


Asunto(s)
Trastorno de Personalidad Antisocial/psicología , Jerarquia Social , Relaciones Interpersonales , Conducta Social , Estrés Psicológico/complicaciones , Carga de Trabajo/psicología , Lugar de Trabajo , Adaptación Psicológica , Adulto , Asertividad , Mecanismos de Defensa , Disciplina Laboral , Femenino , Humanos , Masculino , Persona de Mediana Edad , Apoyo Social , Encuestas y Cuestionarios
19.
Am Psychol ; 74(2): 250-251, 2019.
Artículo en Inglés | MEDLINE | ID: mdl-30762390

RESUMEN

Our recent article "Compelled Disclosure of College Sexual Assault" examines college and university policies requiring most, if not all, employees to report student disclosures of sexual assault to university authorities, with or without student consent. We provided evidence that these mandatory reporting policies have become ubiquitous in American higher education, despite limited evidence of their safety or efficacy. Commenting on our article, Newins offers helpful advice for psychologists navigating the role of "responsible employee," such as seeking out information about their campus policy for reporting sexual assault disclosures and informing students of reporting mandates. The comment concludes with a call for researchers to investigate the many questions that remain unanswered about these policies. We agree with Newins's recommendations and, in this reply, encourage psychologists to push the envelope further. In addition to better understanding and managing reporting responsibilities, psychologists should advocate for policies that respect survivor autonomy, dignity, and right to self-determination. (PsycINFO Database Record (c) 2019 APA, all rights reserved).


Asunto(s)
Víctimas de Crimen , Delitos Sexuales , Revelación , Humanos , Notificación Obligatoria , Universidades
20.
J Appl Psychol ; 93(1): 95-107, 2008 Jan.
Artículo en Inglés | MEDLINE | ID: mdl-18211138

RESUMEN

This article develops a theoretical model of the impact of workplace incivility on employees' occupational and psychological well-being. In Study 1, the authors tested the model on 1,158 employees, finding that satisfaction with work and supervisors, as well as mental health, partially mediated effects of personal incivility on turnover intentions and physical health; this process did not vary by gender. Study 2 cross-validated and extended these results on an independent sample of 271 employees, showing negative effects of workgroup incivility that emerged over and above the impact of personal incivility. In both studies, all results held while controlling for general job stress. Implications for organizational science and practice are discussed.


Asunto(s)
Agresión/psicología , Ansiedad/psicología , Depresión/psicología , Disentimientos y Disputas , Relaciones Interpersonales , Satisfacción en el Trabajo , Enfermedades Profesionales/psicología , Reorganización del Personal , Trastornos Somatomorfos/psicología , Adulto , Gobierno Federal , Femenino , Encuestas Epidemiológicas , Humanos , Masculino , Modelos Psicológicos , Cultura Organizacional , Factores de Riesgo , Estadística como Asunto , Estrés Psicológico/complicaciones
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