RESUMEN
The constant evolution in mobile communications networks have led operators to seek new techniques to optimize their mobile networks with the objective of satisfying the expectations of the users. In this way, traditional optimization techniques based on improving radio indicators, have given way to new techniques based on improving the quality of experience (QoE) perceived by users. This paper is focused on analyzing the impact of the adjustment of radio link control (RLC) layer configuration parameters on the QoE perceived by the users of two different types of services. Firstly, an evaluation of the QoE experienced by the user of a real-time video streaming service with respect to the transmission buffer size of the RLC layer in unacknowledged mode (UM) has been carried out. Secondly, the QoE perceived by the user of a file transfer service in relation to the variation of the configuration parameters of the RLC layer in acknowledged mode (AM) has been evaluated. The study, which has been carried out in a simulated cellular environment, has been performed for different system bandwidth values, thus proving the relationship between the QoE perceived by the users, the optimal RLC configuration parameters values and the available bandwidth.