Acolhimento às crianças na atenção primária à saúde: um estudo sobre a postura dos profissionais das equipes de saúde da família / Reception of children in primary health care: a study on attitudes by family health team members
Ribeiro, Liliane da Consolação Campos; Rocha, Regina Lunardi; Ramos-Jorge, Maria Letícia.
Cad. saúde pública;
26(12): 2316-2322, dez. 2010. tab
Artículo
en Portugués
| LILACS | ID: lil-571484
This was a descriptive cross-sectional study with parents and guardians (n = 384) of children enrolled under six family health teams, using the Primary Care Assessment Tool (PCATool). Characteristics of the children were: 52.9 percent girls; 55.5 percent < 3 years of age; and 71.6 percent living with both parents. For 77.6 percent, the reference service for health care was the family health facility. In relation to reception and attitudes, 74.2 percent of parents reported that the health professional understood their complaints and questions, and 79.2 percent reported that the health professional responded in such a way that parents could understand. A total of 77.2 percent of the parents/guardians stated that they were always able to talk to the health professional when needed, and 73.8 percent felt comfortable about this dialogue. These results indicate that the family health team's reception of children and their attitudes in these services have allowed satisfactory user-provider interaction, an indispensable factor for quality health care.
Biblioteca responsable:
BR1.1
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