Pediatric caregiver attitudes and technologic readiness toward electronic follow-up communication in an urban community emergency department.
Telemed J E Health
; 19(6): 493-6, 2013 Jun.
Article
en En
| MEDLINE
| ID: mdl-23570276
ABSTRACT
OBJECTIVE:
Follow-up of pediatric patients after an emergency department (ED) visit is important for monitoring changes in patient health and informing patients of test results conducted during the visit. The telephone has been the standard method of communication, but contact rates are poor. We conducted a survey to assess pediatric caregiver attitudes toward and access to alternate electronic communication modalities after a pediatric ED encounter. SUBJECTS ANDMETHODS:
Participants (n=102) were recruited from an urban community ED and completed a 35-item questionnaire in this cross-sectional study.RESULTS:
The majority of pediatric caregivers have Internet access in their home (72%), although less than half check e-mail daily (46%). A larger percentage owns a cell phone (90%) and checks text messages daily (87%). The majority agree that more doctors should communicate by e-mail (70%), and nearly half (45%) would like to receive test results by text message.CONCLUSIONS:
Caregivers of children have access to the Internet and mobile phone technologies, and many would be interested in communicating with healthcare providers following an ED visit. Cell phone and text-messaging technologies appear to be more available than e-mail and may serve as an underutilized contact method. A combination of modalities directed by caregiver preferences may improve ED follow-up contact rates.
Texto completo:
1
Bases de datos:
MEDLINE
Asunto principal:
Hospitales Urbanos
/
Conocimientos, Actitudes y Práctica en Salud
/
Cuidadores
/
Telemedicina
/
Continuidad de la Atención al Paciente
/
Servicio de Urgencia en Hospital
/
Tecnología Inalámbrica
Tipo de estudio:
Observational_studies
/
Prevalence_studies
/
Qualitative_research
/
Risk_factors_studies
Límite:
Adolescent
/
Adult
/
Child
/
Child, preschool
/
Humans
/
Infant
/
Middle aged
País/Región como asunto:
America do norte
Idioma:
En
Revista:
Telemed J E Health
Asunto de la revista:
INFORMATICA MEDICA
/
SERVICOS DE SAUDE
Año:
2013
Tipo del documento:
Article
País de afiliación:
Estados Unidos