Hearing aid acquisition and ownership: what can we learn from online consumer reviews?
Int J Audiol
; 60(11): 917-926, 2021 11.
Article
en En
| MEDLINE
| ID: mdl-34120557
ABSTRACT
OBJECTIVE:
To explore the publicised opinions of consumers actively participating in online hearing aid reviews.DESIGN:
A retrospective design examining data generated from an online consumer review website (www.HearingTracker.com). Qualitative data (open text responses) were analysed using the open source automated topic modelling software IRaMuTeQ (http//www.iramuteq.org/) to identify themes. Outputs were compared with quantitative data from the consumer reviews (short response questions exploring hearing aid performance and benefit, and some meta-data such as hearing aid brand and years of hearing aid ownership). STUDY SAMPLE 1378 online consumer hearing aid reviews.RESULTS:
Six clusters within two domains were identified. The domain Device Acquisition included three clusters Finding the right provider, device and price-point; Selecting a hearing aid to suit the hearing loss; Attaining physical fit and device management skills. The domain Device Use included three clusters Smartphone streaming to hearing aids; Hearing aid adjustment using smartphone; and Hearing in noise.CONCLUSIONS:
Although online hearing aid consumers indicate positive performance on multiple-choice questions relating to hearing aid performance and benefit, their online reviews describe a number of barriers limiting their success. Hearing healthcare clinicians must employ a personalised approach to audiological rehabilitation to ensure individual clients' needs are met.Palabras clave
Texto completo:
1
Bases de datos:
MEDLINE
Asunto principal:
Audífonos
/
Pérdida Auditiva
Tipo de estudio:
Observational_studies
/
Prognostic_studies
/
Qualitative_research
Límite:
Humans
Idioma:
En
Revista:
Int J Audiol
Asunto de la revista:
AUDIOLOGIA
Año:
2021
Tipo del documento:
Article
País de afiliación:
Australia