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Impact of unscheduled nurse-led virtual care for people with diabetes on nursing practices and patient satisfaction.
McCabe, Catherine; McCann, Margaret; Connolly, David; McGrath, Jackie; Begley, Joanne; Ball, Jane C; Harris, Elaine.
Afiliación
  • McCabe C; Associate Professor, School of Nursing and Midwifery, Trinity College Dublin, Ireland.
  • McCann M; Associate Professor, School of Nursing and Midwifery, Trinity College Dublin, Ireland.
  • Connolly D; Research Assistant, Trinity Centre for Practice and Healthcare Innovation, Trinity College Dublin, Ireland.
  • McGrath J; Clinical Nurse Specialist Diabetes, Naas General Hospital, Naas, County Kildare, Ireland.
  • Begley J; Clinical Nurse Specialist Diabetes, Naas General Hospital, Naas, County Kildare, Ireland.
  • Ball JC; Clinical Informatics Nurse, Naas General Hospital, Naas, County Kildare, Ireland.
  • Harris E; Nurse Practice Development Co-ordinator, Naas General Hospital, Naas, County Kildare, Ireland.
Br J Nurs ; 33(5): 236-241, 2024 Mar 07.
Article en En | MEDLINE | ID: mdl-38446518
ABSTRACT

BACKGROUND:

The COVID-19 pandemic and its social restrictions accelerated the expansion of virtual clinical care, and this has been reported to be safe, low cost and flexible.

AIM:

This study aimed to examine nursing practices and patient satisfaction with unscheduled nurse-led virtual care for people with diabetes.

METHODS:

A cross-sectional descriptive survey of clinical nurse specialists and patients was carried out, using an activities log for nursing practices and a satisfaction and enablement survey for callers.

FINDINGS:

Patients reported high satisfaction levels and greater self-confidence in keeping themselves healthy after receiving virtual care. Most calls (74.8%) from patients were for advice and education. Each call led to an average of 2.5 actions for the clinical nurse specialist.

CONCLUSION:

The service is highly valued and is effective, but adds to the nurse workload burden.
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Texto completo: 1 Bases de datos: MEDLINE Asunto principal: Satisfacción del Paciente / Diabetes Mellitus Límite: Humans Idioma: En Revista: Br J Nurs Año: 2024 Tipo del documento: Article País de afiliación: Irlanda
Texto completo
Imprimir
XML
PubMed Links
Buscar en Google

Texto completo: 1 Bases de datos: MEDLINE Asunto principal: Satisfacción del Paciente / Diabetes Mellitus Límite: Humans Idioma: En Revista: Br J Nurs Año: 2024 Tipo del documento: Article País de afiliación: Irlanda