VASABI: Hierarchical User Profiles for Interactive Visual User Behaviour Analytics.

User behaviour analytics (UBA) systems offer sophisticated models that capture users' behaviour over time with an aim to identify fraudulent activities that do not match their profiles. Motivated by the challenges in the interpretation of UBA models, this paper presents a visual analytics approach to help analysts gain a comprehensive understanding of user behaviour at multiple levels, namely individual and group level. We take a user-centred approach to design a visual analytics framework supporting the analysis of collections of users and the numerous sessions of activities they conduct within digital applications. The framework is centred around the concept of hierarchical user profiles that are built based on features derived from sessions, as well as on user tasks extracted using a topic modelling approach to summarise and stratify user behaviour. We externalise a series of analysis goals and tasks, and evaluate our methods through use cases conducted with experts. We observe that with the aid of interactive visual hierarchical user profiles, analysts are able to conduct exploratory and investigative analysis effectively, and able to understand the characteristics of user behaviour to make informed decisions whilst evaluating suspicious users and activities.

LDA Ensembles for Interactive Exploration and Categorization of Behaviors.

We define behavior as a set of actions performed by some actor during a period of time. We consider the problem of analyzing a large collection of behaviors by multiple actors, more specifically, identifying typical behaviors and spotting anomalous behaviors. We propose an approach leveraging topic modeling techniques - LDA (Latent Dirichlet Allocation) Ensembles - to represent categories of typical behaviors by topics that are obtained through topic modeling a behavior collection. When such methods are applied to text in natural languages, the quality of the extracted topics are usually judged based on the semantic relatedness of the terms pertinent to the topics. This criterion, however, is not necessarily applicable to topics extracted from non-textual data, such as action sets, since relationships between actions may not be obvious. We have developed a suite of visual and interactive techniques supporting the construction of an appropriate combination of topics based on other criteria, such as distinctiveness and coverage of the behavior set. Two case studies on analyzing operation behaviors in the security management system and visiting behaviors in an amusement park, and the expert evaluation of the first case study demonstrate the effectiveness of our approach.

Understanding User Behaviour through Action Sequences: From the Usual to the Unusual.

Action sequences, where atomic user actions are represented in a labelled, timestamped form, are becoming a fundamental data asset in the inspection and monitoring of user behaviour in digital systems. Although the analysis of such sequences is highly critical to the investigation of activities in cyber security applications, existing solutions fail to provide a comprehensive understanding due to the complex semantic and temporal characteristics of these data. This paper presents a visual analytics approach that aims to facilitate a user-involved, multi-faceted decision making process during the identification and the investigation of "unusual" action sequences. We first report the results of the task analysis and domain characterisation process. Then we describe the components of our multi-level analysis approach that comprises of constraint-based sequential pattern mining and semantic distance based clustering, and multi-scalar visualisations of users and their sequences. Finally, we demonstrate the applicability of our approach through a case study that involves tasks requiring effective decision-making by a group of domain experts. Although our solution here is tightly informed by a user-centred, domain-focused design process, we present findings and techniques that are transferable to other applications where the analysis of such sequences is of interest.