[Theoretical background for the construction and establishment of quality indicators in health]. / Subsídios teóricos para a construção e implantação de indicadores de qualidade em saúde.
Rev Gaucha Enferm
; 30(3): 542-6, 2009 Sep.
Article
em Pt
| MEDLINE
| ID: mdl-20187437
The indicators integrate a number of important tools to evaluate and monitor quality of a service, concerning access to effectiveness, efficacy, confidence and completeness of work processes, which can be a valuable practice to assess health services. Thus, the aim of this study is to describe the elements of this construction and to establish indicators. Consequently, theoretical background of various specialists and organizations were adopted, in order to discuss quality issues and evaluate health services. It was concluded that in the management area, the use of indicators favors the identification of problems, subsidize actions and effective decisions, monitoring its development. Regarding the assistance area, it facilitates the review of the adopted protocols and of the obtained results, aiming to reach patterns of excellence. In the teaching and research areas, it makes available a valid instrument for the scientific community, articulating interests and demands of services and researches.
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Base de dados:
MEDLINE
Assunto principal:
Indicadores de Qualidade em Assistência à Saúde
Tipo de estudo:
Guideline
Idioma:
Pt
Revista:
Rev Gaucha Enferm
Assunto da revista:
ENFERMAGEM
Ano de publicação:
2009
Tipo de documento:
Article
País de afiliação:
Brasil