Relationship of pharmacist interaction with patient knowledge of dispensed drugs and patient satisfaction.
East Mediterr Health J
; 15(4): 934-43, 2009.
Article
em En
| MEDLINE
| ID: mdl-20187545
ABSTRACT
A prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction (r = 0.95). Mean total prescription filling time was 7.6 min, but only 1.4 min was spent on pharmacist-patient counselling. The interaction between pharmacist and patient increases patients' knowledge about dispensed medicines and their satisfaction with the pharmacist's activities.
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Base de dados:
MEDLINE
Assunto principal:
Farmacêuticos
/
Relações Profissional-Paciente
/
Educação de Pacientes como Assunto
/
Satisfação do Paciente
/
Serviços Comunitários de Farmácia
/
Papel Profissional
Tipo de estudo:
Observational_studies
/
Prognostic_studies
Limite:
Humans
País/Região como assunto:
Asia
Idioma:
En
Revista:
East Mediterr Health J
Assunto da revista:
MEDICINA
Ano de publicação:
2009
Tipo de documento:
Article