[Validity of the Inpatient Satisfaction Questionnaire].

OBJECTIVE: To assess the validity of the self-designed inpatient satisfaction questionnaire using Structural Equation Model (SEM). METHODS: The questionnaire survey was conducted in a tertiary hospital in Sichuan in April 2016,with participants selected through a systematical sampling approach. The structural validity of the inpatient satisfaction questionnaire was assessed using SEM. The statistical analyses were performed using Lisrel8.70. RESULTS: About 98.5% of returned questionnaires were valid for data analyses,which resulted in a total sample of 2562. A good model fit was achieved: df=8.36,root mean square error of appoximation (RMSEA)=0.054,root mean square residual (RMR)=0.021,goodness-of-fit index (GFI)=0.93,adjusted GFI (AGFI)=0.91,com-parative fit index (CFI)=0.98,non-normed fit index (NNFI)=0.98,parsimony GFI(PGFI) =0.74. Factor loadings on exogenous latent variables ranged from 0.59 to 0.94,with 0.52-0.87 AVE. CONCLUSION: The questionnaire has a good construct validity,which can be used for evaluating inpatient satisfaction in tertiary hospitals.