Leveraging Data Analytics and Scalable Information Technology Tools to Deliver a Culture of Care during an Emergent Natural Disaster.

ABSTRACT

Rice University's Culture of Care represents a commitment to ensuring that all are treated with respect, compassion, and deep care. Rice leveraged information technology (IT) to deliver its Culture of Care, in responding to Hurricane Harvey. IT tools were used to gather key information on Rice's over 12000 community members. These data were fused with structured university data, enabling data-driven disaster response, with actionable information pushed to local managers. Our successful communication and response programs were all driven by the data analyses.