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Patient Complaints in Orthopedic Surgery: An Analysis Utilizing a Large National Database.
Sarfani, Shumaila; Rees, Andrew; Vickery, Justin; Kuhn, John E; Galloway, Mitchell B; Domenico, Henry; Pichert, James W; Cooper, William O.
Afiliação
  • Sarfani S; Department of Orthopaedic Surgery, Vanderbilt University Medical Center, 1215 21st Avenue South, Medical Center East South Tower, Suite 4200, Nashville, TN 37232, USA. Electronic address: s.sarfani@ortho-sa.com.
  • Rees A; Department of Orthopaedic Surgery, Vanderbilt University Medical Center, 1215 21st Avenue South, Medical Center East South Tower, Suite 4200, Nashville, TN 37232, USA.
  • Vickery J; Department of Orthopaedic Surgery, Vanderbilt University Medical Center, 1215 21st Avenue South, Medical Center East South Tower, Suite 4200, Nashville, TN 37232, USA.
  • Kuhn JE; Department of Orthopaedic Surgery, Vanderbilt University Medical Center, 1215 21st Avenue South, Medical Center East South Tower, Suite 4200, Nashville, TN 37232, USA.
  • Galloway MB; Vanderbilt University Medical Center, Center for Patient and Professional Advocacy, 1215 21st Avenue South, Medical Center East South Tower, Suite 4200, Nashville, TN 37232, USA.
  • Domenico H; Vanderbilt University Medical Center, Center for Patient and Professional Advocacy, 1215 21st Avenue South, Medical Center East South Tower, Suite 4200, Nashville, TN 37232, USA.
  • Pichert JW; Vanderbilt University Medical Center, Center for Patient and Professional Advocacy, 1215 21st Avenue South, Medical Center East South Tower, Suite 4200, Nashville, TN 37232, USA.
  • Cooper WO; Vanderbilt University Medical Center, Center for Patient and Professional Advocacy, 1215 21st Avenue South, Medical Center East South Tower, Suite 4200, Nashville, TN 37232, USA; Department of Pediatrics, Vanderbilt University Medical Center, 1215 21st Avenue South, Medical Center East South Tower,
Orthop Clin North Am ; 53(4): 491-497, 2022 Oct.
Article em En | MEDLINE | ID: mdl-36208891
ABSTRACT

INTRODUCTION:

Unsolicited patient complaints (UPCs) about surgeons correlate with surgical complications and malpractice claims. Analysis of UPCs in orthopedics is limited.

METHODS:

Patient complaint reports recorded at 36 medical centers between January 1, 2015 and December 31, 2018 were coded using a previously validated coding algorithm Patient Advocacy Reporting System.

RESULTS:

A total of 33,174 physicians had 4 consecutive years of data across the 36 participating medical centers and met other inclusion criteria.

CONCLUSIONS:

Orthopedists with high numbers of UPCs may benefit from being made aware of their elevated risk status in ways that invite reflection on underlying causes.
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Texto completo: 1 Base de dados: MEDLINE Assunto principal: Ortopedia / Procedimentos Ortopédicos Tipo de estudo: Observational_studies / Risk_factors_studies Limite: Humans Idioma: En Revista: Orthop Clin North Am Ano de publicação: 2022 Tipo de documento: Article
Texto completo
Imprimir
XML
PubMed Links
Buscar no Google

Texto completo: 1 Base de dados: MEDLINE Assunto principal: Ortopedia / Procedimentos Ortopédicos Tipo de estudo: Observational_studies / Risk_factors_studies Limite: Humans Idioma: En Revista: Orthop Clin North Am Ano de publicação: 2022 Tipo de documento: Article