[The construction process of managerial profile competencies for nurse coordinators in the hospital field]. / O processo de construção do perfil de competências gerenciais para enfermeiros coordenadores de área hospitalar.

The objective of this study was to construct a profile of managerial competencies, based on the consensus of nurse coordinators in the field. This study was developed in a philanthropic hospital in São Paulo, following the research-action model, and included 13 nurse coordinators as participants. The data collection was performed using the focal group technique. Data analysis was performed using the theoretical frameworks related to the working process and managerial competencies. The results identified the greater emphasis assigned to the competencies related to the mentor, coordinator and director roles. It was, therefore, possible to construct a professional development plan that is based on competencies in the technical, ethical-political, and communicative domains, as well as the development of citizenship. The analysis of the managerial working process and the study of the competencies within the managerial environment were shown to be important, because they highlighted the professionals' need to improve, thus fulfilling personal, professional, and organizational demands.

The profile of EEUSP graduates of the stricto sensu program in nursing management. / Perfil de egressos da Pós-Graduação stricto sensu na área de Gerenciamento em Enfermagem da EEUSP.

The objectives of the present study were to identify and discuss on the profile of the graduates form the stricto sensu program in Nursing Administration/Management of the University of São Paulo School of Nursing, from October 2008 to June 2011, regarding the knowledge areas the graduates worked on during their master and doctoral program. This is an exploratory, descriptive, retrospective study, using documental analysis. The study population consisted of 250 graduates, 169 of which were masters and 81 doctorates. The graduates' profile permitted to identify and discuss on the retention rate for the doctorate; the type of institution that absorbs the master and doctorate graduate and the fields they work in.

[Nursing students' life quality: building a process and interventions]. / Qualidade de vida de estudantes de enfermagem: a construção de um processo e intervenções.

This is a research-action studies whose objectives were to know Nursing undergraduate students' perceptions concerning their quality of life; to understand and analyze the demands they highlight when rescuing situations they have experienced; and to make operational, by means of the operative group, directions and strategies that can improve their quality of life. The study was carried out at São Paulo's Catholic University. The data were obtained, in a first stage, through individual interviews. The analysis of the topics from this first stage guided the themes of the five meetings of the focus group in the second stage. The data from the work group were analyzed according to the thematic analysis mode and adapted from the Ecological Model of Quality of Life of Students. The results showed that the University is a place that provides experiences that may promote or not students' quality of life. They also showed the need for systematic meetings in which both students and teachers can discuss the individual and collective development of strategies for facing the problems related to life quality.

[Number of nursing care hours in an intensive care unit]. / Número de horas de cuidados de enfermagem em Unidade de Terapia Intensiva de Adultos.

The adequate sizing of the nursing staff in intensive care units has been one of the main concerns for the nurses that work in them, in spite of different classification models for patients that have been proposed at the domestic and international levels. In the present case study, the goals were to establish the average time spent in direct nursing assistance in an ICU and to calculate the average number of hours of direct nursing assistance delivered to its patients. In order to do that, the first step was to classify the nursing procedures carried out with ICU patients according to their complexity: low, medium and high. Next, the average time spent in theses procedures was counted during a three-month period, in order to find out the average time of direct nursing assistance delivered to patients.

[Competencies to manage basic healthcare units: manager's perception]. / Competências para a gestão de unidades básicas de saúde: percepção do gestor.

The objective of this research was to identify the competences profile of the healthcare Unit Manager's and verify if it facility the implementation of the new clinical and managerial models proposed. To understand the changes in the health care management, the authors have analyzed the social transformation in their historical and dynamic context; the research-action methodology was chosen because the authors are involved cooperatively in the scenery. The subjects of this study were nineteen managers from one of the Health Technical Supervision in Health of São Paulo City. The data was gathered by individual interviews and by means of a focus group. Results showed that the perceptions of current managers regarding the competences to manage a Basic Healthcare Unit involving a simplistic view that directly influences the implementation of strategies and the dynamics of working teams, to becoming processes no efficient.

[Dying and death seen by intensive care unit nursing professionals]. / 0 processo de morrer e a morte no enfoque dos profissionais de enfermagem de UTIs.

When it comes to dying and death each society has its own culture, habits, beliefs and values, which brings it closer to or draws it apart from others and gives its members guidance as to how they should behave and what they should or should not do in the face of them. The goal of this study was to identify the cultural conceptions regarding dying and death in the working context of Intensive Care Units (ICU) nursing professionals. The data were collected through individual interviews and a focal group and analyzed using qualitative techniques. The narratives show multiple determinant dimensions of the professional attitudes and actions that go beyond technical knowledge. It is evident that these professionals look for refuge in their beliefs and values in order to put up with such a burdensome work.

[The meaning of competence for nursing management faculty members]. / O significado de competência para o docente de administração.

This study is aimed at identifying and analyzing the perceptions of professors who work on Nursing Management disciplines regarding the meaning of faculty competence at the undergraduate level. The objective is to suggest interventions that favor proposals for capacity building for the teaching of management that are compatible with teaching norms and with the current Curriculum Guidelines. In order to do so, the content analysis method was applied in twelve discourses of Nursing Management professors who teach in private institutions in the Greater São Paulo area between August and October of 2002. The meaning and perceptions reported were categorized, and the authors recommend a policy of human resources development that offers concrete opportunities that faculty development will lead to changes toward an emancipating education.

[Planing in health organizations: analysis under systematic view]. / O planejamento nas organizações de saúde: análise da visão sistêmica.

Health planning in Latin America is marked by the request from Pan American Health Organization to Centro de Estudios del Desarrollo (Center of Development Studies) to write a document focusing on planning concepts. The training of technicians in planning promoted the dissemination of this methodology. Systemic planning was adopted, aligned with the ideas of functional society in the sixties. This article discusses the following methodological steps: situational analysis; establishment of aims and plans; implementation of the proposal, process monitoring, and strategic, tactical, and operational planning levels and their correlation with power structures within the organizations.

[Educating nurses for the SUS: a challenge for nursing schools]. / Preparando enfermeiros para o SUS: o desafio das escolas formadoras.

The stuty shows the selection of some strategy to be used for the graduation courses in Nursing to arouse in the students more interest in the collective healthy area. The study is about a case study, that took place in a private graduation course in the Southern of Brazil, which was noticed the systematised option form the students to the hospital area when the choice of trainee fields to the development from the Essay when they accomplish the graduation course. It was used a method from Situation Strategic Planning (PES) like a tool to enlarge the analysis of the problem and reach the aim proposed. As a result, the method showed to be efficient in allowing a revaluation of the Teaching Strategy from the couse to reach the profile expected.

[The production of knowledge in the field of management of nursing services in the Graduate Program in Nursing]. / A produção do conhecimento na area de administração de serviços de Enfermagem do programa de pós-graduação.

The study at hand had as an objective the identification and analysis of the production of knowledge in the field of Management of Nursing Services, in the Master and Doctorate Courses of the Graduate Program at the Nursing School of the University of São Paulo. It is an exploratory, descriptive, retrospective and documentary study. The population was constituted of 128 scientific productions, namely, 102 (79.7%) master dissertations and 26 (20.3%) doctorate theses produced between 1977 and March 2004. These works were analyzed according to theme groups in the proposed categories. Results allowed us to visualize the distribution of that production in terms of theme, decade, method and lines of thought adopted in such works. Results also allowed us to make considerations as to the trajectories, needs and perspectives of research in Nursing Management within the Program.

[Research in nursing administration area in Brazil]. / A pesquisa na area de gerenciamento em enfermagem no Brasil.

The present study had as objective the identification and analysis of knowledge production in the field of nursing management in the country, resulting from research conducted in the Master and Doctorate Programs as well as Ph.D, during the period of 1979-2000. The study sample was constituted of 138 Dissertations, 50 Doctoral Thesis and 10 PhD thesis that meant a total of 198 scientific productions. They were analyzed according to research areas in the Organizational field area. Results allowed us to visualize the distribution of that production in terms of theme, research area, decade, method, lines of thought adopted in such works, and geographic region. Results also allowed us to make considerations as to the trajectories, needs and research perspectives in Nursing administration.

[The representations of nursing auxiliaries and technicians about team work at an intensive-care unit]. / As representações dos técnicos e auxiliares de enfermagem acerca do trabalho em equipe na unidade de terapia intensiva.

This study aims to explain and analyze the representations of nursing auxiliaries and technicians about team work at an intensive-care unit. The qualitative approach was used and the Theory of Social Representations was adopted as a theoretical-methodological reference framework. The empirical material was obtained from interviews with four technicians and twelve nursing auxiliaries working at the intensive care units of Medical, Surgical and Pediatric Clinics. The information obtained was analyzed by means of the content analysis technique, following the thematic analysis mode. Results indicated conflicting interaction among nursing workers, highlighting the need to implement more efficient staff management models that focus on conflict management actions among different nursing teams.

[Social representation of nursing workers who are not nurses (nursing technicians and aids) on the work at the intensive care unit in a teaching hospital]. / As representações sociais dos trabalhadores de enfermagem não enfermeiros (técnicos e auxiliares de enfermagem) sobre o trabalho em unidade de terapia intensiva em um hospital-escola.

The study identifies and analyses social representations of Intensive Care Unit (ICU) nursing staff about their work and how they express feelings of sorrow and pleasure associated to their job. The theoretical and methodological reference used by this study was the Theory of Social Representations. Interviews were carried out with auxiliary nursing personnel (licensed practical nurse and nurse technician). The data were analyzed by analysis-of-content technique, in particular the enunciation. The results indicate that ICU units causes much suffering, forcing nursing staff to utilize, individually, several defense mechanisms traditionally described by psychoanalysis and psychopathology.

[The teaching of management in Brazil: the process of construction of managerial competences]. / O ensino de Administração em Enfermagem no Brasil: o processo de construção de competências gerenciais.

The study had as objectives: the identification of the conceptual, methodological and pedagogical bases adopted in the teaching of Management in Nursing Schools in Brazil; the identification and characterization of managerial competences which have been developed in educational practices. The approach adopted was a quantitative-qualitative one, carried out in two moments: the first had as a scenario eight schools; the second had five, representing the five geo-political regions. Data was collected from the teaching guidelines, into consideration: objectives, hour load, duration, the moment of insertion, program content, pedagogical strategies and the form of evaluation. Results showed that, although there has been advancement in the conceptual bases, development of managerial competences is not made explicit in the teaching guidelines; moreover, the pedagogical proposals are traditional.

[Performance evaluation: dialogues and representations of a nursing group]. / Avaliação de desempenho: diálogos e representações de um grupo na enfermagem.

This is a qualitative study, which aims at identifying the representations of performance evaluation through the point of view of those who evaluate and those who are evaluated. Nurses, technicians and nurse assistants of a school hospital participated in the interviews and focal group. Results showed that evaluation which focused on practices, generated suffering, and the ones, which focused on the being, constituted a source of satisfaction and development for those involved in the process. We concluded that, despite the broadest social imperatives, it is possible to redirect attitudes in the work routine. Considering this perspective, performance evaluation can be a very important tool for developing new practices.

[The Pro-ABEn project: contributions and reflexions for a marketing strategy for the association]. / Projeto pró-ABEn: subsídios e reflexões para o marketing da associação.

In the present study, an internal analysis of the Brazilian Association of Nursing (ABEn) was carried out in order to identify the representations of the members of the national and regional management departments of ABEn, regarding this association. The objective was to gather subsidies for the planning and implementation of a project aiming at institutional empowerment. The scenarios for data collection were the regional and national management departments, as well as all the members available from the each regional section and two members from the national office. Data collection was done through a form, which was answered by 15 sections during the period between 1997 and 2002. The analysis of the empirical data material was done in two ways. The first analysis was based on the Discourse of the Collective Subject--DCS, and the second through Institutional Analysis. The representations of the subjects interviewed could be identified, enabling the planning of marketing strategies for ABEn.

Health care units and human resources management trends.

OBJECTIVE: To identify factors producing new trends in basic health care unit management and changes in management models. METHODS: This was a prospective study with ten health care unit managers and ten specialists in the field of Health in São Paulo, Southeastern Brazil, in 2010. The Delphi methodology was adopted. There were four stages of data collection, three quantitative and the fourth qualitative. The first three rounds dealt with changing trends in management models, manager profiles and required competencies, and the Mann-Whitney test was used in the analysis. The fourth round took the form of a panel of those involved, using thematic analysis. RESULTS: The main factors which are driving change in basic health care units were identified, as were changes in management models. There was consensus that this process is influenced by the difficulties in managing teams and by politics. The managers were found to be up-to-date with trends in the wider context, with the arrival of social health organizations, but they are not yet anticipating these within the institutions. CONCLUSIONS: Not only the content, but the professional development aspect of training courses in this area should be reviewed. Selection and recruitment, training and assessment of these professionals should be guided by these competencies aligned to the health service mission, vision, values and management models.

Assessment of evaluation of transference support and training impact on the work of nurses.

OBJECTIVES: to assess the impact of the Training Course on Prevention and Treatment of PU, in width and depth; to observe and analyze the variables of transference support of training, offered by the organization and to verify the existence of the relationship between transference support and training impact. METHODS: this was a quantitative study, in which data were collected through the application of Likert-type instruments, conducted with 75 nurses participating in a training at a hospital organization in São Paulo city. Data were analyzed statistically. RESULTS: there was a positive impact in width and depth, and the variables of transference support were strongly related to the impact, and situational factors of support were the main predictors of impact. CONCLUSION: the results pointed toward pathways to redirect the practice of instructional actions in the work environment of individuals in the study scenario and in similar situations that occur in organizations.

Identificação das âncoras de carreira de enfermeiros / Identificación de las anclas de la carrera de enfermeras / Identification of the anchors of career of nurses

Objetivo: identificar as âncoras de carreira de enfermeiros. Métodos: estudo de caso, exploratório e descritivo, realizado em um hospital privado de São Paulo. Para coleta de dados, realizada no período março a abril de 2009, foi aplicado o Inventário das Orientações das Âncoras de Carreira nos 230 enfermeiros da Instituição. Os dados foram analisados através de estatística descritiva. Esta pesquisa foi aprovada pelo Comitê de Ética em Pesquisa da Instituição Campo de Estudo – Protocolo nº 01/09.Resultados: a maioria dos enfermeiros estava na faixa etária de 31 a 35 anos, entre 1 e 5 anos de formados, com curso de pós-graduação e atuando no Hospital entre 1 e 5 anos como enfermeiros assistenciais. A âncora de carreira de maior representatividade foi Estilo de Vida. Conclusão: os enfermeiros puderam reconhecer sua âncora de carreira, o que permite analisar e tomar decisões acerca da sua carreira profissional à luz das características pessoais.

Objective: identify the nurse' anchors of career. Methods: case study, exploratory and descriptive performed in a private hospital,located in São Paulo. For data collection we used the Career Anchors Inventory Guidelines with the 230 nurses from theinstitution, of which 185 (80.9%) have answered the inventory. Results: most nurses was in the age group 31 to 35 years, hadbetween 1 and 5 years of graduation, had post-graduation and has been working at the hospital between 1 and 5 years as nurses.The most representative career anchor was Lifestyle, followed by Sense of Duty, Technical and Functional, Safety, Pure Challenge,Autonomy, General Management and Entrepreneurial Creativity. Conclusion: nurses were able to recognize their own careeranchor, so they could analyze and make decisions about your career in the light of personal characteristics.

Objetivo: identificar las anclas de carrera de las enfermeras. Métodos: estudio de caso, exploratorio y descriptivo, realizadoen un hospital privado ubicado em São Paulo. Para la recolección de datos que utiliza las pautas del Inventario de Anclas deCarrera em los 230 enfermeras de la institución, de los cuales respondieron en el inventario, 185 (80,9%). Resultados: lamayoría de las enfermeras tenían entre 31 a 35 años, entre 1 y 5 años de graduación, con un post-grado y que trabajan en elhospital entre 1 y 5 años como personal de enfermería. El ancla de carrera más representativa era estilo de vida, seguido porsentido del deber, la seguridad técnica y funcional, el desafío puro, autonomía, Dirección General y Creatividad Empresarial.Conclusión: las enfermeras eran capaces de reconocer su propia ancla de carrera, que permite analizar y tomar decisiones sobresu carrera en la luz de las características personales.

Percepção da equipe multiprofissional sobre cuidados paliativos / Perception of multiprofessional staff of palliative care

Este estudo teve como objetivos investigar os significados apresentados pela equipe multiprofissional e identificar o prazer e o sofrimento no trabalho em cuidados paliativos. A pesquisa qualitativa realizou-se em unidade hospitalar de cuidados paliativos no município de São Paulo. Foram entrevistados 18 indivíduos da equipe multiprofissional paliativista que assistem a idosos e seus familiares. A coleta de dados ocorreu por meio de entrevistas individuais gravadas e direcionadas por questões abertas e semiestruturadas. Os dados foram analisados pela proposta de análise temática elaborada por Minayo, fundamentada nos preceitos de prazer e sofrimento no trabalho determinado por Dejours. Os relatos foram classificados em três categorias: significados apresentados pelos profissionais relacionados ao trabalho, apontados em três subcategorias: humanização; satisfação pessoal; e profissional no processo do cuidar. A segunda categoria decorrente do prazer no trabalho contou com as subcategorias: qualidade da assistência prestada aos familiares, assim como aos pacientes em cuidados paliativos; e fontes de prazer relacionadas à equipe multiprofissional. A terceira categoria, marcada pelo sofrimento da equipe, incluiu as subcategorias: presença do processo de morrer e da morte; desgaste decorrente do sofrimento do paciente; e impotência e presença de conflitos na equipe multiprofissional de cuidados paliativos. Os resultados mostram a importância do prazer no trabalho e direcionam alguns aspectos que podem ser revistos visando à superação do sofrimento e ao alcance da dignidade, ao atuar em cuidados paliativos.

This study aimed to investigate the meanings presented by the multidisciplinary team and identify pleasure and suffering at work in palliative care. This qualitative research took place in a hospital unit of palliative care in the city of São Paulo. Eighteen individuals of multidisciplinary palliative care team whocassisting elderly and their families were interviewed. Data were collected through individual interviews recorded and directed by semi-structured and open questions. Data were analyzed through Minayo's thematic analysis, based on the precepts of pleasure and pain at work determined by Dejours. The reports were classified into three categories: meanings presented by the professionals related to work, divided into three subcategories: humanization; personal and professional satisfaction in the care process The second category resulting of pleasure at work featured subcategories: quality of care provided to patients and family members in palliative care; and sources of pleasure related to the multidisciplinary team. The third category, marked by suffering of the team, included the subcategories: presence of the dying process and death; the wear and tear of the patient's suffering; helplessness and the presence of conflict in the multidisciplinary palliative care team. The results of this research show the importance of pleasure in work and direct some aspects that can be reviewed with a view to overcoming suffering and the achievement of dignity to work in palliative care.