Adapting Civility Education in an Academic-Practice Partnership.

BACKGROUND: Incivility results in nurse burnout, decreased job performance, and decreased patient safety. Leaders of an academic-practice partnership developed educational activities promoting organizational civility during the COVID-19 pandemic. The purpose of this article is to describe an educational activity about civility that was transitioned to a virtual platform and participants' comfort engaging in and responding to incivility. METHOD: Face-to-face education was converted to a synchronous online event, supporting 75 nurses, nursing students, and other health care professionals in attendance. Activities consisted of cognitive rehearsal techniques, breakout rooms, simulation videos, group debriefs, and panel discussions delivered via Zoom and Mentimeter software. RESULTS: Workplace Civility Index results were significantly different from pretest to post-test. Seventy-two percent of participants were not comfortable gossiping about others, but only 30% were comfortable responding to incivility. CONCLUSION: Promoting civility awareness through a virtual education platform using cognitive rehearsal techniques and reflection can provide support for current and future nurses. [J Contin Educ Nurs. 2021;52(12):575-580.].

Management curriculum redesign: integrating customer expectations for new leaders.

Tumultuous and dynamic changes in the healthcare environment have resulted in unprecedented stresses and challenges for both nursing education and nursing practice. It is essential that nursing education curricula reflect the rapidly changing technologies and dramatically expanding knowledge and changes in the practice environment and incorporate theory, science, professional standards, and consumer/service input. The authors describe a redesigned undergraduate management curriculum.

Revision and evaluation of the Indiana University School of Nursing baccalaureate admission process.

This descriptive study evaluated the implementation of a revised admission policy for the Indiana University School of Nursing baccalaureate program. On the basis of our decision that grade point average (GPA) alone should not determine admission, new admission criteria were developed and implemented in spring 2007. In addition to a weighted GPA, criteria were added to include an interview, a writing sample, and a service requirement. Following the completion of all interviews and prior to notification of applicants of their admission status, students and interviewers who participated in the first admission cycle were mailed a survey asking their anonymous perceptions regarding the new process for application to the program. Responses indicate that both interviewers (n = 45) and students (n = 165) thought that the new policy and the interview were extremely positive. Results suggest that this comprehensive and varied approach to student admission was successful in its initial implementation. Further longitudinal studies are needed to determine how the new criteria affect student diversity; examination and course grades; progression, retention, and graduation; Assessment Technologies Institute tests; National Council Licensure Examination for Registered Nurses (NCLEX-RN) scores; admission to graduate school; and satisfaction of faculty with students and future employers with graduates.

Christman's principles for effective management: reflection and challenges for action.

Dr. Luther Christman developed a set of principles essential to effective nursing management in 1982. The authors cut through the change and chaos of the past 20 years to focus on these meaningful principles and encourage readers to reflect and enact these principles in their practice.