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1.
Folia Med Cracov ; 59(4): 5-12, 2019.
Artigo em Inglês | MEDLINE | ID: mdl-31904745

RESUMO

INTRODUCTION: Infective endocarditis (IE) is a potentially life-threatening condition. According to current ESC (European Society of Cardiology) guidelines, the use of antibiotic prophylaxis should only be reserved for specific dental procedures with interruption of consistency of the oral mucosa such as extractions and should be reserved for patients with the highest risk of developing IE. The aim of this study was to assess the knowledge of need for IE prophylaxis in de ned clinical settings among Polish dentists. MATERIAL AND METHODS: A specially self-designed internet questionnaire was created concerning the topic of infective endocarditis prophylaxis in specific clinical scenarios for patients undergoing dental extractions during outpatient visits. The survey was made available to the dentists via internet and was active in March 2018. RESULTS: there were 352 Polish dentists who completed the survey. Antibiotic prophylaxis for IE during dental extractions was used in 93% of cases with prior IE, 89% with artificial heart valve, 69% with biological valve, 28% with pacemaker, 54% with coronary stent, 73% with cyanotic heart defect, 58% with diabetes mellitus, 20% after prior myocardial infarction and 54% with heart valve disease. There was a significant relationship between the time of working as a physician (>15 years) and more outdated or improper IE prophylaxis (p = 0.04). CONCLUSIONS: the management of patients for infective endocarditis prophylaxis undergoing dental extractions is suboptimal. Antibiotic therapy is overused in some clinical scenarios and on the other hand underutilized in those recommended by the current ESC guidelines.


Assuntos
Antibioticoprofilaxia/estatística & dados numéricos , Odontólogos/normas , Endocardite Bacteriana/prevenção & controle , Odontologia Geral/organização & administração , Extração Dentária/efeitos adversos , Bacteriemia/prevenção & controle , Assistência Odontológica/organização & administração , Endocardite Bacteriana/etiologia , Humanos , Polônia
2.
Acta Odontol Scand ; 76(2): 125-129, 2018 Mar.
Artigo em Inglês | MEDLINE | ID: mdl-29032718

RESUMO

OBJECTIVE: A trend towards the state governance of healthcare through quality indicators and national clinical guidelines has been observed, and it is argued that this trend can be a challenge to the autonomy of healthcare professionals. In Sweden, these regulatory tools have been implemented in combination with subsidies for adult dental care that are based on guideline recommendations which serve to ensure that dental care is evidence-based and cost-effective. This paper aims to analyse the implications of these changes regarding dentists' autonomy and whether the government's political intentions can be fulfilled. MATERIAL AND METHODS: The paper is based on documents from government authorities and professional theories. RESULTS: The financial control over Swedish dental care has been strengthened, and it can be argued that this is a step in the right direction from a societal point of view, as public resources are limited. Dentists' professional autonomy with their patients is not affected, which is appropriate, as patients should be treated according to their individual needs and expectations. CONCLUSIONS: This article shows that the state's governance does not directly detail dentists' work, which indicates a balance between state governance and dentists' autonomy. However, further research is required to get knowledge on Swedish dentists' view of the governance.


Assuntos
Atitude do Pessoal de Saúde , Assistência Odontológica/organização & administração , Serviços de Saúde Bucal/organização & administração , Satisfação no Emprego , Adulto , Assistência Odontológica/normas , Serviços de Saúde Bucal/normas , Odontólogos , Feminino , Odontologia Geral/organização & administração , Odontologia Geral/normas , Humanos , Masculino , Suécia
3.
Acta Odontol Scand ; 74(6): 460-5, 2016 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-27327618

RESUMO

OBJECTIVE: The aim of the study was to investigate the self-perceived level of knowledge, attitudes and clinical experience in treatment of temporomandibular disorders (TMD) among general practising dentists (GPDs). MATERIAL AND METHODS: A web-based questionnaire was sent to all GPDs in the public dental health service in the County of Uppsala in 2010 (n = 128) and 2014 (n = 113). The GPDs were asked to answer questions in the following categories: Demographic information, Quality assurance, Clinical experience and treatment, Need for specialist resources in the field of TMD and Attitudes. Between the two questionnaires, the GPDs were offered TMD education and an examination template including three TMD questions was introduced in the computer case files. The results were also compared with a previous questionnaire from 2001. RESULTS: The response rate was 71% (2010) and 73% (2014). The majority of the GPDs were women (70% in 2010 and 72% in 2014). The reported frequency of taking a case history of facial pain and headache increased between 2010 and 2014. In 2014, the GPDs were more secure and reported higher frequency of good clinical routines in treatment with jaw exercises and pharmacological intervention compared to 2001. Interocclusal appliance was the treatment with which most dentists felt confident and reported good clinical routines. CONCLUSIONS: The GPDs felt more insecure concerning TMD diagnostics, therapy decisions and treatment in children/adolescents compared to adults. There is a high need for orofacial pain/TMD specialists and a majority of the GPDs wants the specialists to offer continuing education in TMD.


Assuntos
Atitude do Pessoal de Saúde , Odontologia Geral/organização & administração , Transtornos da Articulação Temporomandibular/diagnóstico , Transtornos da Articulação Temporomandibular/terapia , Adolescente , Adulto , Criança , Dor Facial/diagnóstico , Dor Facial/terapia , Feminino , Necessidades e Demandas de Serviços de Saúde , Humanos , Masculino , Pessoa de Meia-Idade , Odontologia em Saúde Pública , Inquéritos e Questionários , Suécia , Adulto Jovem
4.
Acta Odontol Scand ; 74(6): 471-9, 2016 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-27391284

RESUMO

OBJECTIVE: By 2023, fewer dentists are expected in Sweden, at the same time as the demand for dental care is expected to increase. Older people, in particular, are expected to require more dental health than previous generations. To meet this demand, the public sector dentistry in Sweden is moving towards changes in division of labour among dental professionals, including dentists, dental hygienists and dental nurses. However, the impact of this reallocation on the physical and psychosocial wellbeing of employees is unknown. The aim of this study was to compare workplaces with an equal or larger proportion of dental hygienists than dentists (HDH) with workplaces with a larger proportion of dentists than dental hygienists (HD) on the physical and psychosocial work load, musculoskeletal and psychosomatic disorders and sickness presence. MATERIAL: A total of 298 persons employed in the Public Dental Service in a Swedish County Council participated in this study. CONCLUSION: The medium large clinics HDH reported 85% of employee's with considerably more high psychosocial demands compared to employees in medium HD (53%) and large HD (57%). Employees in medium large clinics HDH also reported sleep problems due to work (25%) compared with employees in medium large clinics HD (6%), large clinics HD (11%) and small clinics HDH (3%). Clinic size does not seem to influence the outcome of the HD and HD clinics to any great extent. Of all employees, about 94-100% reported high precision demands and 78-91% poor work postures.


Assuntos
Assistência Odontológica/organização & administração , Serviços de Saúde Bucal/organização & administração , Odontologia em Saúde Pública/organização & administração , Assistência Odontológica/tendências , Serviços de Saúde Bucal/tendências , Higienistas Dentários/normas , Emprego/estatística & dados numéricos , Feminino , Odontologia Geral/organização & administração , Odontologia Geral/normas , Humanos , Masculino , Odontologia em Saúde Pública/tendências , Setor Público , Suécia , Carga de Trabalho
5.
Community Dent Health ; 32(2): 72-6, 2015 Jun.
Artigo em Inglês | MEDLINE | ID: mdl-26263598

RESUMO

OBJECTIVE: To gain insight into the attitudes and motivating factors of dentists working in the English National Health Service (NHS) towards prevention guidance. DESIGN: Q-methodology: an established hybrid quantitative/qualitative technique used in the social sciences to categorise subjects based on their views by considering factors as part of their overall decision-making profile. SETTING: General Dental Practices offering care under an NHS contract. SUBJECTS AND METHODS: NHS dentists (n = 26) placed 36 statements about prevention guidance derived from an earlier study into a distribution grid that ranked the statements from "most agree" to "most disagree". Principal components factor analysis was applied to determine the principal patterns in the rankings of statements. RESULTS: Analysis indicated a total of six distinct profiles within the responses, of which three profiles had at least six dentists loading onto them. The first profile was strongly characterised by dentists who appear motivated to provide prevention but financial and time constraints prevent them from doing so. The second was characterised by dentists using prevention guidance but restricting its use to only certain patients. The third was characterised by dentists who appeared "health-focused". They placed importance on working to prevention guidance, but were keen to have greater patient and professional support in achieving this. CONCLUSION: In this group of dentists Q-methodology identified three main profiles to the delivery of prevention guidance.


Assuntos
Atitude do Pessoal de Saúde , Odontólogos/psicologia , Odontologia Preventiva , Q-Sort , Tomada de Decisões , Relações Dentista-Paciente , Inglaterra , Administração Financeira/economia , Administração Financeira/organização & administração , Odontologia Geral/economia , Odontologia Geral/organização & administração , Fidelidade a Diretrizes , Promoção da Saúde , Humanos , Relações Interprofissionais , Motivação , Saúde Bucal , Guias de Prática Clínica como Assunto , Administração da Prática Odontológica/economia , Administração da Prática Odontológica/organização & administração , Análise de Componente Principal , Odontologia Estatal
6.
Health Expect ; 17(1): 129-37, 2014 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-22070355

RESUMO

OBJECTIVE: To examine the views of patients and general dental practitioners (GDPs) on the organizational aspects of a general dental practice and to see whether their views differ. BACKGROUND: Health care has increasingly centred on the patient over the last two decades, and the patients' opinions have been taken more seriously. Although in other health-care sectors research on organizational aspects has been performed, research in dental care is lacking on this subject. DESIGN: We developed two questionnaires covering 41 organizational aspects of a general dental practice: one for GDPs and one for dental patients. The questionnaires were handed out in dental practices to 5000 patients and sent to 500 GDPs. RESULTS: We describe the results of the organizational aspects mentioned most by 25% of the dental patients. For most aspects, the views of the patients and GDPs differed significantly. However, both respondent groups mentioned the same category the most. CONCLUSIONS: The results of this study could be used on a policy level for the development of guidelines and on a practice level for individual GDPs to adjust practice management to the preferences of patients.


Assuntos
Atitude do Pessoal de Saúde , Odontologia Geral/organização & administração , Pacientes , Adulto , Idoso , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Países Baixos , Satisfação do Paciente
7.
Community Dent Health ; 30(4): 241-8, 2013 Dec.
Artigo em Inglês | MEDLINE | ID: mdl-24575527

RESUMO

OBJECTIVE: The objective of this study was to use a qualitative approach to examine the perceptions of dentists who led a health promotion programme entitled "Baby Teeth DO Matter". BASIC RESEARCH DESIGN: Semi-structured interviews were undertaken with a variety of participants in a health promotional programme facilitated by a shadow Local Professional Network. These were then recorded and transcribed verbatim. The transcripts were line numbered and subjected to thematic analysis to develop a coding frame. Overarching themes were developed from the coded transcripts by organising them into clusters based on the similarity of their meaning and checked against the coded extracts and the raw data. CLINICAL SETTING: General Dental Practice. PARTICIPANTS: General Dental Practitioners. INTERVENTIONS: A Greater Manchester-wide prevention programme entitled "Baby teeth DO Matter". MAIN OUTCOME MEASURES: To determine the perceptions of involved clinicians and whether "clinically owned and clinically led" services add value. RESULTS: Eight codes were generated: "Success of the project", "Down-stream to up-stream", "Importance of clinically led and clinically owned", "Keeping the approach simple", "Importance of networking", "Importance of Dental Public Health", "Importance of task and finish" and "Threats to the future of the Local Professional Network". These were organised into three over-arching themes. CONCLUSIONS: "Clinically Led and Clinically Owned" projects appear to empower local practitioners and add value. They encourage community-facing practitioners, build capacity and develop personal skills;--all in accordance with the fundamental principles of the Ottawa Charter. Distributed leadership was seen to be effective and Dental Public Health input, "Task and Finishing", resources and clarity of communication were all considered to be of critical importance.


Assuntos
Redes Comunitárias/organização & administração , Assistência Odontológica para Crianças/organização & administração , Odontologia Geral/organização & administração , Avaliação de Programas e Projetos de Saúde , Dente Decíduo , Pré-Escolar , Assistência Odontológica para Crianças/estatística & dados numéricos , Inglaterra , Promoção da Saúde , Humanos , Odontologia Preventiva/organização & administração , Papel Profissional
8.
Int Dent J ; 63(1): 30-8, 2013 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-23410019

RESUMO

OBJECTIVES: To explore which organisational aspects are considered most important by patients when assessing a general dental practice, and which patients' characteristics influence their views on these aspects by a paper questionnaire. PARTICIPANTS: The questionnaire was handed out to a sample of 5,000 patients in the Netherlands. RESULTS: The response rate was 63%. Six organisational aspects out of a list of 41 aspects were valued as most important by at least 50%. In decreasing order of importance, these were: accessibility by telephone; continuing education for general dental practitioners; Dutch-speaking general dental practitioners; in-office waiting times; information about treatments offered; and waiting lists. For four out of these six aspects, respondents' age and education significantly influenced their preferences. CONCLUSIONS: Aspects concerning the infrastructure of a general dental practice were chosen more often than aspects such as working to professional standards, working according to protocols and guidelines, quality assessment and guaranteed treatment outcomes. The findings will enable organisations to increase the transparency of health-care delivery systems to focus on those organisational aspects of dental practices that patients themselves consider most important. These findings can also assist general dental practitioners in adapting their organisational services to the preferences of patients or specific patient groups.


Assuntos
Odontologia Geral/organização & administração , Preferência do Paciente , Educação Continuada em Odontologia , Feminino , Acessibilidade aos Serviços de Saúde , Humanos , Idioma , Masculino , Países Baixos , Assistência Centrada no Paciente , Qualidade da Assistência à Saúde , Inquéritos e Questionários , Telefone , Listas de Espera
9.
BMC Oral Health ; 13: 46, 2013 Sep 24.
Artigo em Inglês | MEDLINE | ID: mdl-24063247

RESUMO

BACKGROUND: Role-substitution describes a model of dental care where Dental Care Professionals (DCPs) provide some of the clinical activity previously undertaken by General Dental Practitioners. This has the potential to increase technical efficiency, the capacity to care and reduce costs. Technical efficiency is defined as the production of the maximum amount of output from a given amount of input so that the service operates at the production frontier i.e. optimal level of productivity. Academic research into technical efficiency is becoming increasingly utilised in health care, although no studies have investigated the efficiency of NHS dentistry or role-substitution in high-street dental practices. The aim of this study is to examine the barriers and enablers that exist for role-substitution in general dental practices in the NHS and to determine the most technically efficient model for role-substitution. METHODS/DESIGN: A screening questionnaire will be sent to DCPs to determine the type and location of role-substitutive models employed in NHS dental practices in the United Kingdom (UK). Semi-structured interviews will then be conducted with practice owners, DCPs and patients at selected sites identified by the questionnaire. Detail will be recorded about the organisational structure of the dental team, the number of NHS hours worked and the clinical activity undertaken. The interviews will continue until saturation and will record the views and attitudes of the members of the dental team. Final numbers of interviews will be determined by saturation.The second work-stream will examine the technical efficiency of the selected practices using Data Envelopment Analysis and Stochastic Frontier Modeling. The former is a non-parametric technique and is considered to be a highly flexible approach for applied health applications. The latter is parametric and is based on frontier regression models that estimate a conventional cost function. DISCUSSION: Maximising health for a given level and mix of resources is an ethical imperative for health service planners. This study will determine the technical efficiency of role-substitution and so address one of the key recommendations of the Independent Review of NHS dentistry in England.


Assuntos
Serviços de Saúde Bucal/organização & administração , Odontologia Geral/organização & administração , Modelos Econométricos , Papel Profissional , Odontologia Estatal/organização & administração , Eficiência Organizacional , Humanos , Sistema de Pagamento Prospectivo/organização & administração , Análise de Regressão , Estatísticas não Paramétricas , Reino Unido , Recursos Humanos
10.
Eur J Dent Educ ; 17(1): e181-8, 2013 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-23279408

RESUMO

INTRODUCTION: In view of transparency in health care, the widespread desire for more patient-centred care, and in an attempt to facilitate educational programmes that effectively respond to these changes, two research questions are formulated: (i) How do dental students rate the importance of various organisational aspects of dental practices compared with dental patients and general dental practitioners (GDPs), and what prescripts, defined as specific operational responsibilities of GDPs in these matters, do dental students propose? and (ii) In doing so, do students resemble patients or GDPs? METHODS: In two survey studies, dental students (n = 198), patients (n = 3127) and GDPs (n = 303) were asked to rate by questionnaire the importance of 41 organisational aspects of a general dental practice and proposed specific operational responsibilities ('prescripts'). RESULTS: Seven of 41 aspects were rated as important by the majority of the students. Although in a different rank order, three aspects were predominantly selected by all three groups: continuing education, accessibility by telephone and Dutch-speaking GDP. For most aspects, significant differences were found between the prescripts proposed by students and those proposed by patients, and few differences were found between students and GDPs. CONCLUSION: The findings do not permit the general conclusion that the views of dental students resemble those of patients or GPDs. Looking at the overall rank order, the three respondent groups showed a great resemblance although significant differences were found for specific aspects. With regard to the proposed prescripts, students showed realistic views and the majority wants to participate in continuing education and work with protocols and guidelines. In this, they tend to resemble GDPs more than they resemble patients.


Assuntos
Atitude do Pessoal de Saúde , Odontologia Geral/organização & administração , Preferência do Paciente/estatística & dados numéricos , Padrões de Prática Odontológica , Estudantes de Odontologia , Adolescente , Adulto , Idoso , Humanos , Pessoa de Meia-Idade , Inquéritos e Questionários
11.
Prim Dent Care ; 19(3): 128-30, 2012 Jul.
Artigo em Inglês | MEDLINE | ID: mdl-23073161

RESUMO

This paper presents the reflections of four colleagues who were instrumental in the foundation of the then Faculty of General Dental Practitioners (UK) in 1992. All four subsequently became members of the first Board of Faculty, of whom one became the second Dean of the Faculty and one became the first editor of Primary Dental Care. Two are members of the current Board. They were asked to reflect on six questions, which were: 1. What were the original hopes at the inception of the Faculty 20 years ago? 2. Have these hopes and expectations that you had 20 years ago been realised? 3. If the original aspirations have been met, what factors made this possible? 4. If some aspirations have not been realised, why? 5. What trends will shape dentistry in the next 20 years? 6. Where would you like to see the Faculty in 20 years' time?


Assuntos
Odontologia/tendências , Odontologia Geral/organização & administração , Sociedades Odontológicas , Comitês Consultivos , Humanos , Reino Unido
12.
Prim Dent Care ; 19(1): 29-33, 2012 Jan.
Artigo em Inglês | MEDLINE | ID: mdl-22244491

RESUMO

This brief paper explains why the art of negotiation has become far more important for general dental practitioners. It explains that negotiations take place with patients, with practice staff, and with funding agencies such as Primary Care Trusts. It sets out the principles for successful negotiation and gives two examples of how they can be applied. It concludes that negotiation is a skill that can be learned and that it will be a key skill as the profession faces future challenges.


Assuntos
Odontologia Geral/organização & administração , Negociação , Administração da Prática Odontológica/organização & administração , Financiamento de Capital/organização & administração , Contratos , Recursos Humanos em Odontologia/organização & administração , Relações Dentista-Paciente , Apoio Financeiro , Humanos , Relações Interprofissionais , Competência Profissional , Salários e Benefícios
13.
Prim Dent Care ; 19(1): 7-10, 2012 Jan.
Artigo em Inglês | MEDLINE | ID: mdl-22244488

RESUMO

This opinion paper considers obesity and its relationship to dental practice. Twenty-three per cent of people in England are estimated to be obese, a figure that is predicted to continue rising. It follows that obese patients are frequently encountered in general dental practice. The authors review the links between obesity and dental health, the possible barriers and challenges to providing dental care for obese people, and how these may be overcome. They also report the findings of a London survey investigating the current provision of specialist dental services for obese patients who cannot be treated in a standard dental chair. Services across London were highly variable and in some areas no provision was identified. The implications of the rising prevalence of obesity for service planners and practitioners are also discussed.


Assuntos
Atitude do Pessoal de Saúde , Odontólogos/psicologia , Obesidade/psicologia , Assistência Odontológica para a Pessoa com Deficiência/economia , Assistência Odontológica para a Pessoa com Deficiência/instrumentação , Assistência Odontológica para a Pessoa com Deficiência/organização & administração , Equipamentos Odontológicos/economia , Inglaterra , Segurança de Equipamentos , Feminino , Odontologia Geral/economia , Odontologia Geral/organização & administração , Planejamento em Saúde/organização & administração , Recursos em Saúde/economia , Recursos em Saúde/organização & administração , Acessibilidade aos Serviços de Saúde/economia , Humanos , Londres , Masculino , Obesidade/complicações , Obesidade/economia , Doenças Dentárias/etiologia
14.
J Calif Dent Assoc ; 40(3): 251-8, 2012 Mar.
Artigo em Inglês | MEDLINE | ID: mdl-22655423

RESUMO

The authors estimated the following levels of technical efficiency for three types of dental practices in California where technical efficiency is defined as the maximum output that can be produced from a given set of inputs: generalists (including pediatric dentists), 96.5 percent; specialists, 77.1 percent; community dental clinics, 83.6 percent. Combining this with information on access, it is estimated that the California dental care system in 2009-10 could serve approximately 74 percent of the population.


Assuntos
Assistência Odontológica/organização & administração , Eficiência Organizacional/estatística & dados numéricos , Acessibilidade aos Serviços de Saúde/organização & administração , Adolescente , Adulto , California , Criança , Odontologia Comunitária/economia , Odontologia Comunitária/organização & administração , Odontologia Comunitária/estatística & dados numéricos , Assistência Odontológica/economia , Assistência Odontológica/estatística & dados numéricos , Clínicas Odontológicas/economia , Clínicas Odontológicas/organização & administração , Clínicas Odontológicas/estatística & dados numéricos , Odontólogos/provisão & distribuição , Eficiência Organizacional/economia , Odontologia Geral/economia , Odontologia Geral/organização & administração , Odontologia Geral/estatística & dados numéricos , Política de Saúde , Acessibilidade aos Serviços de Saúde/economia , Acessibilidade aos Serviços de Saúde/estatística & dados numéricos , Humanos , Renda/estatística & dados numéricos , Seguro Odontológico/estatística & dados numéricos , Modelos Econométricos , Odontopediatria/economia , Odontopediatria/organização & administração , Odontopediatria/estatística & dados numéricos , Prática Privada/economia , Prática Privada/organização & administração , Prática Privada/estatística & dados numéricos , Especialidades Odontológicas/economia , Especialidades Odontológicas/organização & administração , Especialidades Odontológicas/estatística & dados numéricos , Processos Estocásticos
15.
J Am Coll Dent ; 79(4): 64-71, 2012.
Artigo em Inglês | MEDLINE | ID: mdl-23654166
16.
Ned Tijdschr Tandheelkd ; 119(6): 312-6, 2012 Jun.
Artigo em Holandês | MEDLINE | ID: mdl-22812270

RESUMO

The 3 dental schools in the Netherlands have the same goals for their graduates, in terms of knowledge and skills, but the contents of the curricula are different. The curricula are all based on the pillars of scientific education, medical education, dental education, and professionalism. Within this construction a student is trained as the manager of an oral health team. At graduation, the new generation of dentists have many (new) competences and relatively limited clinical experience and need support in acquiring clinical experience. Moreover, dentists who have recently graduated may be faced with methods and materials to which they were not introduced in their educational programme. A dentist with considerable clinical experience can test the newly acquired competences of the new generation ofdentists, with the benefit of a critical eye, against (routine) daily practices.


Assuntos
Competência Clínica , Educação em Odontologia , Relações Interprofissionais , Equipe de Assistência ao Paciente , Padrões de Prática Odontológica , Currículo , Educação Continuada em Odontologia , Odontologia Geral/organização & administração , Odontologia Geral/normas , Humanos , Administração da Prática Odontológica/organização & administração , Administração da Prática Odontológica/normas
17.
BMC Health Serv Res ; 11: 263, 2011 Oct 11.
Artigo em Inglês | MEDLINE | ID: mdl-21989235

RESUMO

BACKGROUND: Considering the changes in dental healthcare, such as the increasing assertiveness of patients, the introduction of new dental professionals, and regulated competition, it becomes more important that general dental practitioners (GDPs) take patients' views into account. The aim of the study was to compare patients' views on organizational aspects of general dental practices with those of GDPs and with GDPs' estimation of patients' views. METHODS: In a survey study, patients and GDPs provided their views on organizational aspects of a general dental practice. In a second, separate survey, GDPs were invited to estimate patients' views on 22 organizational aspects of a general dental practice. RESULTS: For 4 of the 22 aspects, patients and GDPs had the same views, and GDPs estimated patients' views reasonably well: 'Dutch-speaking GDP', 'guarantee on treatment', 'treatment by the same GDP', and 'reminder of routine oral examination'. For 2 aspects ('quality assessment' and 'accessibility for disabled patients') patients and GDPs had the same standards, although the GDPs underestimated the patients' standards. Patients had higher standards than GDPs for 7 aspects and lower standards than GDPs for 8 aspects. CONCLUSION: On most aspects GDPs and patient have different views, except for social desirable aspects. Given the increasing assertiveness of patients, it is startling the GDP's estimated only half of the patients' views correctly. The findings of the study can assist GDPs in adapting their organizational services to better meet the preferences of their patients and to improve the communication towards patients.


Assuntos
Atitude do Pessoal de Saúde , Atitude Frente a Saúde , Relações Dentista-Paciente , Odontólogos/psicologia , Odontologia Geral/organização & administração , Adulto , Idoso , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Países Baixos , Inquéritos e Questionários , Adulto Jovem
18.
Int J Health Plann Manage ; 26(1): 70-88, 2011.
Artigo em Inglês | MEDLINE | ID: mdl-22392796

RESUMO

Recent changes to the system of remuneration and contracting arrangements with Primary Care Trusts (PCTs) has meant that dental practitioners in the UK have experienced several types of incentive and governance arrangements. This paper uses data from a qualitative study of 20 dental practitioners to examine the influence of different systems of incentives and governance on their motivational system. Results show that a perceived reduction in autonomy was the least acceptable aspect of the health reforms. The study also suggests that conflict between self-interested and altruistic motives may occur where medical professionals operate as independent contractors in a small business environment. Whilst dentists appeared to show altruistic motives towards their patients, priorities towards running an autonomous business enterprise meant that PCT managerial requirements, for example, to widen access were not welcomed, because of their impact on managerial autonomy. Moreover, whilst dentists' professional ethos appeared geared towards achieving technically high quality standards of work, this produced tensions against a background of cost containment in a fee-per-item system of remuneration. The paper raises issues such as the person-system interaction associated with professional and individual autonomy and the importance of reciprocity and fair payment.


Assuntos
Serviços de Saúde Bucal/organização & administração , Odontólogos/psicologia , Reforma dos Serviços de Saúde , Satisfação no Emprego , Motivação , Odontologia Estatal/organização & administração , Atitude do Pessoal de Saúde , Governança Clínica , Serviços Contratados/organização & administração , Controle de Custos , Relações Dentista-Paciente , Planos de Pagamento por Serviço Prestado/organização & administração , Odontologia Geral/organização & administração , Política de Saúde , Humanos , Administração da Prática Odontológica , Autonomia Profissional , Qualidade da Assistência à Saúde , Reino Unido
19.
Acta Odontol Scand ; 69(6): 343-54, 2011 Nov.
Artigo em Inglês | MEDLINE | ID: mdl-21426268

RESUMO

OBJECTIVES: The aim of the study was to better understand the associations between work factors and professional support among dentists (Collegial Support) as well as the sense of being part of a work community characterized by trust (Community with Trust). METHODS: A questionnaire was sent to 1835 general dental practitioners, randomly selected from the members of dental associations in Sweden and Denmark in 2008. The response rate was 68%. Two models with the outcome variables Collegial Support and being part of a Community with Trust were built using multiple hierarchical linear regression. Demographic background factors, work factors, managerial factors and factors relating to objectives and to values characterizing climate of the practice were all introduced as blocks into the models. RESULTS: A different pattern emerged for Collegial Support than for Community with Trust, indicating different underlying mechanisms. The main results were: (I) Female, married/cohabitant, collegial network outside the practice, common breaks, formalized managerial education of leader and a climate characterized by professional values, which were positively associated with Collegial Support, while number of years as a dentist and being managerially responsible were negatively associated. (II) Common breaks, decision authority and a climate characterized by professional values were positively associated with Community with Trust. CONCLUSION: A professionally-oriented practice climate and having common breaks at work were strongly associated with both outcome variables. The study underlined the importance of managing dentistry in a way which respects the professional ethos of dentists.


Assuntos
Odontólogos/psicologia , Odontologia Geral/organização & administração , Relações Interpessoais , Relações Interprofissionais , Confiança , Tomada de Decisões , Dinamarca , Educação em Odontologia , Eficiência Organizacional , Feminino , Humanos , Liderança , Atividades de Lazer , Masculino , Estado Civil , Afiliação Institucional , Cultura Organizacional , Objetivos Organizacionais , Administração da Prática Odontológica/organização & administração , Prática Privada , Setor Público , Fatores Sexuais , Meio Social , Valores Sociais , Suécia , Fatores de Tempo , Local de Trabalho
20.
Swed Dent J Suppl ; (210): 10-92, 2011.
Artigo em Inglês | MEDLINE | ID: mdl-21717894

RESUMO

UNLABELLED: Professional organisations present challenges in management compared to producing companies, as control of the work lies within the professional groups themselves. Management in the Public Dental Health Service (PDHS) has an added difficulty in the two-tiered political governance in Swedish public dentistry. The aim of this thesis was to contribute to better understanding of the organisation and management of Human Service Organisations, especially the PDHS in Sweden, thereby contributing to long-term sustainability with due regard to the professionals. The aim was also to point to some future difficulties facing the PDHS and possible solutions to these. Four papers are included in the thesis. The first paper set out to define the professions in dentistry in Sweden from theories on professions. Dentists and, to a lesser degree; dental hygienists were the identified professional groups. The second paper scrutinised the external environment for dentistry in Sweden in the form of political decisions, i.e., laws and regulations. The findings were that there can be a gap between the formal objectives and the factual behaviour from the political level, and that certain politically attractive ideas might reoccur at a later time despite good scientific arguments against them. Also indicated in this paper were ways to influence the political processes, by active participation in the early stages of decision-making The third paper dealt with the heads (CDOs) of the PDHS in the counties and is based on a questionnaire to them on management. It was found that ideas on management and organisation usually were embedded in the way the respective county council was organised. A strong belief in advantages of scale was noted, both for administration and also for dental care itself. The fourth paper compared overall job satisfaction among publicly employed dentists in Denmark and Sweden. A focus on size of clinic, on professional development and on influence at the work place was found to be important. The Danish dentists were generally more satisfied with their overall job situations than the Swedish ones. One explanation might be found in the environment for the respective service, with a much stronger element of competition in Sweden. Another aspect could be that the expectations of the Danish dentists might be more realistic when they entered the public service. In an appendix the history of the Swedish Public Dental Health Service is outlined. CONCLUSIONS: Dentists in Sweden are an established profession and dental hygienists are an emerging profession; they and society would benefit from a clearer delineation and definition of their unique competences. Political decision-making is not necessarily rational, and garbage can models or similar can give a better understanding of political processes. CDOs have a widespread belief in advantages of scale in administration as well as in care, which may pose future problems for the provision of dental care in sparsely populated areas. Overall job satisfaction, as part of Good Work, is founded in an atmosphere at the clinic that is focussed on professional values. It is noteworthy that PDHS dentists not born in Sweden had a lower job satisfaction than those born in Sweden. Perhaps a closer cooperation between the dental colleges and the PDHS might give the newly qualified dentists a more realistic view of the professional challenges in public dentistry, as well as giving the colleges access to the vast material on patients in the PDHS. The future division of tasks between the general dentists, dental hygienists and specialist care dentists has a great impact on the future need for personnel, and needs to be carefully analysed. The future diminishing numbers of dentists and the difficulty for the PDHS to retain dentists may be met by adapting the organisations to a much greater flexibility by allowing different teams to organise their own work. The possibilities to give the patients good service quality will depend on continued democratisation and less managerial control. Producer cooperatives, franchising, or similar, could be revisited and tried. However, such forms will require carefully designed contracts where the objectives and the outcomes are possible to define and to evaluate. The balance between good work for dentists, an efficient organisation and perceived good service to the public will be objects for further studies.


Assuntos
Assistência Odontológica/organização & administração , Serviços de Saúde Bucal/organização & administração , Odontologia em Saúde Pública/organização & administração , Competência Clínica , Assistência Odontológica/normas , Assistência Odontológica/tendências , Serviços de Saúde Bucal/normas , Serviços de Saúde Bucal/tendências , Higienistas Dentários/normas , Odontólogos/normas , Odontologia Geral/organização & administração , Odontologia Geral/normas , Política de Saúde , Humanos , Satisfação no Emprego , Odontologia em Saúde Pública/normas , Odontologia em Saúde Pública/tendências , Suécia
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