A universalização e o acesso à saúde: consensos e dissensos entre profissionais e usuários / The universalization and access to health: consensus and disagreement between professionals and users
As unidades de contexto elementares foram divididas em dois grandes blocos temáticos, que discutem a saúde como direito de todos e dever do Estado. Os entrevistados apontam diferenças entre o antes e o depois da implantação do novo sistema de saúde, que assegura o acesso a todos, independentemente do vínculo empregatício, porém consideram tal característica como responsável pela demanda excessiva e demora no atendimento.
Conclusão:
A dimensão das atitudes da representação mostra um posicionamento negativo frente às dificuldades de implementação do sistema e positivo diante dos direitos conquistados, além do conhecimento fragmentado dos princípios do Sistema Único de Saúde (AU)
A study based on the Theory of Social Representations, developed in six health institutions in the city of Rio de Janeiro. The convenience sample consisted of 102 health professionals and 104 users. Data collection was carried out between 2009 and 2010 through the technique of semi-directed interviews and the analysis of the corpus performed by the mechanized lexical analysistechnique, by the software Alceste.
Results:
The elementary context units were divided into two major thematic blocks, which discuss health as the right of all and the duty of the state. The interviewees point out differences before and after the implementation of the new health system, which ensures access to all, regardless of the employment relationship, but consider this characteristic as responsible for excessive demand and delay in care.
Conclusion:
The dimension of the attitudes of the representation shows a negative position in front of the difficulties of implementation of the system and positive in front of the rights conquered, besides a fragmented knowledge of the principles of the Unified Health System (AU)