Effects of video-based patient preparation for MRI on clinical processes and patient experience.

PURPOSE: To determine whether video-based informational or relaxational preparation reduces the number of unexpected patient-related events and scan duration more efficiently, and to assess how patients evaluate the interventions. METHODS: We randomized 142 adult patients (mean age: 48 ± 16 years) to three groups. The control group (n = 48, 33.8 %) received standard care. The intervention groups watched an informational (n = 50, 35.2 %) or relaxational (n = 44, 31.0 %) video while awaiting their MRI examination. We recorded scan duration, number of motion artifacts/sequence repetitions, and patient-related incidents (e.g., interruptions, premature termination). Subjective evaluation of the interventions was provided by the patients after MRI completion. RESULTS: Mean scan duration for the control, relaxation, and information group was 39.38 ± 16.62 min, 32.59 ± 11.67 min, and 34.54 ± 11.91 min. Compared to the control group, scan duration was significantly shorter in the relaxation, but not in the information group (relaxation vs control: p =.019; information vs control: p =.082). The information and relaxation group did not differ significantly (p =.704). In 35 (24.6 %) patients, one or more sequences were repeated; incidents occurred in six (4.2 %) patients. Neither the frequency of repeated sequences nor incidents differed between the groups (all p >.239). Patients evaluated both videos very positively; the information video received even better evaluations (all p <.027). CONCLUSION: Additional preparation, especially information, is perceived very positively by patients and at least relaxational preparation may have a positive impact on clinical operations.

Preparing patients according to their individual coping style improves patient experience of magnetic resonance imaging.

MRI-related anxiety is present in 30% of patients and may evoke motion artifacts/failed scans, which impair clinical efficiency. It is unclear how patient anxiety can be countered most effectively. Habitual preferences for coping with stressful situations by focusing or distracting one's attention thereof (coping style) may play a key role in this context. This study aimed to compare the effectiveness of two patient-preparation videos with informational vs. relaxational content and to determine whether the fit between content and coping style affects effectivity. The sample consisted of 142 patients (M = 48.31 ± 15.81 years). Key outcomes were anxiety, and cortisol as a physiological stress marker. When not considering coping style, neither intervention improved the patients' reaction; only patient preparation that matched the patients' coping style was associated with an earlier reduction of anxiety. This suggests that considering individual preferences for patient preparation may be more effective than a one-size-fits-all approach.

MRI as a Stressor: The Psychological and Physiological Response of Patients to MRI, Influencing Factors, and Consequences.

OBJECTIVE: Despite being noninvasive and painless, MRI is recurrently associated with stress and anxiety in patients. This adversely affects patient experience and may be associated with negative outcomes for the health care provider. This study examined the psychological and physiological response of patients to MRI and how these response levels relate, the role of different potentially influencing factors, and the relation to procedural outcomes. METHODS: Data of 96 patients (mean 48.77 ± 15.11 years; 61.5% female) were included. The patients' psychological or physiological response was assessed before and after MRI via questionnaires on anxiety, strain, agitation, and mood and salivary α-amylase, and cortisol. Data on potentially influencing factors and outcomes of the clinical workflow were collected via questionnaires. RESULTS: We observed significant improvements of all psychological measures from pre- to post-MRI (all P < .001) but not of the physiological stress markers (all P > .258). The psychological response correlated with levels of cortisol but not α-amylase. The valence of previous MRI experiences was particularly predictive of the patients' reaction. Stress and anxiety in patients significantly predicted the probability of scan repetitions (Nagelkerke's R2 = .31, P = .011) and scan duration (adjusted R2 = .22, P < .001). CONCLUSION: These findings imply that various factors contribute to the patients' response to MRI. Stress and anxiety in patients, in turn, may impact the clinical workflow. Therefore, these factors should be considered in the medical treatment to provide both a positive patient experience and smooth clinical workflows.

Children using cellular phones: the effects of shortcomings in user interface design.

Differences in cellular phones' complexity and their impact on children's performance are under study in this experiment. Twenty children (age 9-14 years) solved tasks on two phones that were simulated according to existing models on a PC with a touch screen, holding constant display size, fonts, and colors. Actions were logged and analyzed regarding execution time, detour steps, and specific errors. Results show that children using the Siemens C35i with 25% higher complexity (with regard to number of required production rules) spent double the time solving tasks and undertook three times as many detour steps as children using the less complex Nokia 3210. A detailed analysis of user actions revealed that the number of production rules to be learned fails to account for most difficulties. Instead, ambiguous naming, poor categorization of functions, and unclear functionality of keys undermined performance. Actual or potential applications of this research include guidelines to improve the usability of all devices with small displays and hierarchical menu structures, such as cellular phones.