RESUMO
The paper presents a collaborative approach employed to identify and examine the obstacles faced by telehealth solutions. The study involved the active participation of health start-ups, telehealth providers, and healthcare professionals delivering telehealth services. By harnessing the collective expertise and diverse perspectives of these stakeholders, the research led to develop an open platform, entitled Digital Connecting for Health, that has the potential to overcome the challenges impeding the widespread adoption and effectiveness of digital health services including telehealth in delivery of care. The developed platform shed light on various obstacles faced by telehealth solutions and provide valuable infrastructures for enhancing the implementation and efficacy of various digital health solutions, including telehealth applications, from various providers.