Establishing and maintaining a volunteer victim advocate program to assist victims of domestic violence in the U.S. Army.

A descriptive evaluation of a volunteer victim advocacy (VA) program was conducted to assist domestic violence victims on the scene of a domestic violence incident on a 24-hour per day basis at a U.S. Army installation. A total of 87 volunteers contributed data to this evaluation. The VAs conducted on-the-spot client safety planning using risk factor assessment. Additional information was given to the client about post programs and services. VAs were evaluated and monitored through initial, periodic, and exit interviews. They were asked about their training needs, the most difficult situations they confronted, what they did best, and whether the VA program met their personal needs. While the Army supports victim advocacy by regulation, it often does not provide sufficient funds to support the hiring of the necessary staff. Hence, a volunteer program may be the only feasible approach to provide advocacy assistance for abused spouses in the Army above a minimum level. Drawing on the services of trained volunteers allowed the Family Advocacy Program at this installation to accomplish its mandated mission. Suggestions for further research in VA programs are presented.

Characteristics of domestic violence incidents reported at the scene by volunteer victim advocates.

At a single U.S. Army installation from 1997 to 2005, domestic violence volunteer victim advocates assisted 1,417 clients in 1,380 physical and 301 verbal abuse incidents. The average soldier and spouse population during this time was slightly less than 10,000. Advocates went to the scene of the incident to talk to the victim to ensure that her/his rights were observed, to determine whether the victim was safe, was referred to the hospital social work service for assessment, and had the information necessary to negotiate the complex military and community systems. The advocate inquired of the victim the characteristics of the incident and risk factors in the history of the relationship. In many incidents, risk factors indicated a history of serious violence by the offender including an increasing level of violence, stalking, and assaults. Frequently reported precipitants of incidents were relationship problems, jealously, and infidelity. Spouses often reported previous attempts to leave and to get help. Advocates play an important role in gathering information uniquely available at the scene that can be useful in planning education and intervention programs to reduce domestic violence in the Army, the military services, and civilian society.