RESUMO
Introducción: La administración organizacional en salud busca garantizar una atención efectiva y una gestión eficiente; evalúa la atención y satisfacción que a su vez guardan una estrecha y compleja relación. Objetivo: Estimar la asociación entre la calidad de atención y la satisfacción del usuario externo, del servicio de laboratorio clínico. Métodos: Estudio cuantitativo, correlacional, de diseño observacional transversal. La población estudiada fueron usuarios atendidos en el servicio de laboratorio clínico de un hospital privado, en Lima, Perú, a quienes se les aplicó un cuestionario de elaboración propia sobre calidad de atención y otro de satisfacción del usuario adaptado del modelo SERVPERF. La información obtenida fue analizada con el software IBM SPSS Statistics 23.0 y para la prueba de hipótesis se aplicó el coeficiente de correlación de Spearman. Resultados: De los 220 usuarios encuestados, el 69,1 por ciento calificó como alta la calidad brindada, en la cual la dimensión mejor calificada fue la calidad humana (71,8 por ciento); asimismo, el 73,6 por ciento de los usuarios afirmaron estar satisfechos y dentro de ello, las dimensiones con mayor satisfacción fueron la empatía (73,2 por ciento) y la seguridad (73,1 por ciento). Conclusiones: La calidad de atención y sus dimensiones que la conforman se asocian con la satisfacción de los usuarios(AU)
Introduction: The healthcare management seeks to guarantee effective care and efficient management, assesses care and satisfaction, which in turn have a close and complex relationship. Objective: To estimate the association between the quality of care and the satisfaction of the external user of the clinical laboratory service. Methods: Quantitative, correlational study, with a cross-sectional observational design. The population studied were users treated in the clinical laboratory service of a private hospital in Lima, Peru, to whom a self-developed questionnaire was applied on quality of care and another on user satisfaction adapted from the SERVPERF model. The information obtained was analyzed with the IBM SPSS Statistics 23.0 software and Spearman's correlation coefficient was applied for the hypothesis test. Results: Of the 220 users surveyed, 69.1 percent rated the quality provided as high, in which the best rated dimension was human quality (71.8 percent ); Likewise, 73.6 percent of the users stated that they were satisfied and within this, the dimensions with the greatest satisfaction were empathy (73.2 percent ) and security (73.1 percent). Conclusions: The quality of care and its dimensions that make it up are associated with user satisfaction(AU)
Assuntos
Humanos , Masculino , Feminino , Adolescente , Adulto , Pessoa de Meia-Idade , Qualidade da Assistência à Saúde/organização & administração , Avaliação de Processos em Cuidados de Saúde/métodos , Satisfação do Paciente , Serviços de Laboratório Clínico/organização & administração , Estudos Transversais , Hospitais Privados , Pesquisas sobre Atenção à Saúde/métodos , Estudos Observacionais como Assunto , Estudos de Avaliação como AssuntoRESUMO
Introducción: La investigación en pregrado se ha convertido en una parte integral de la formación médica, la cual ha transformado a la educación en salud y ha seguido históricamente un modelo estático con una orientación hospitalaria. Objetivo: Determinar los factores asociados al dominio correspondiente a docencia e investigación, en las mallas curriculares de las facultades de medicina humana de universidades peruanas. Métodos: Estudio de corte transversal en el cual se analizaron las mallas curriculares de las facultades de medicina humana existentes en Perú en el año 2022. Se seleccionaron asignaturas que cumplieron las características correspondientes al dominio Docencia e Investigación según lo establecido en el Documento Técnico del Ministerio de Salud. Asimismo, se evaluaron las variables tipo de universidad, ubicación, año de creación; también se recopilaron variables relacionadas con investigación: ranking SIR IBER 2022, número de publicaciones generales en Scopus, número de publicaciones en medicina en Scopus, índice H Scopus y número de investigadores. Resultados: De 40 facultades de medicina humana, la media de cursos del dominio Docencia e Investigación fue de 6,5. Se encontró que el tipo de universidad tuvo asociación significativa con la frecuencia de cursos correspondientes al dominio Docencia e Investigación, con una media de cursos en universidades privadas superior a la media reportada en universidades públicas ( = 7,5 vs. = 5,5; p = 0,023). Conclusiones: El factor asociado al dominio correspondiente Docencia e Investigación es el tipo de universidad, se encuentra una media de cursos en universidades privadas superior a lo reportado en universidades públicas.
Introduction: Undergraduate research has become an integral part of medical education which has transformed health education, and has historically followed a static model with a hospital orientation. Objective: To determine the factors associated to the domain teaching and research in the curricula of the faculties of human medicine of Peruvian universities. Methods: Cross-sectional study where the curricula of the faculties of human medicine existing in Peru by the year 2022 were analyzed. Subjects that met the characteristics corresponding to the Teaching and Research domain were selected as established in the Technical Document of the Ministry of health. Likewise, variables such as the type of university, location, year of creation were evaluated; Variables related to research were also collected, such as SIR IBER 2022 ranking, number of general publications in Scopus, number of medical publications in Scopus, Scopus H index and number of researchers. Results: Of 40 faculties of human medicine, the average number of Teaching and Research domain courses was 6,5. It was found that the type of university had a significant association with the frequency of courses corresponding to the Teaching and Research domain, with a mean number of courses in private universities higher than the mean reported in public universities ( = 7,5 vs. = 5,5; p = 0,023). Conclusions: The factor associated to the Teaching and Research domain was the type of university, it was found an average of courses in private universities higher than that reported in public universities.
RESUMO
Introducción: La familia representa el entorno más cercano al paciente y por ello, la funcionalidad familiar es el soporte más importante, pues con ello el paciente logra una óptima adherencia al tratamiento de enfermedades crónicas, entre ellas, la diabetes. Objetivo: Determinar la frecuencia y asociación entre la funcionalidad familiar y la adherencia al tratamiento de la diabetes en pacientes atendidos en el programa de pacientes crónicos en un establecimiento de salud de atención primaria de Lima. Métodos: Estudio transversal realizado en 2020. Se recopiló información sobre la adherencia al tratamiento y la funcionalidad familiar de los pacientes. Se midieron variables sociodemográficas y variables relacionadas a la diabetes. Se realizó un análisis de regresión simple y múltiple para estimar la asociación entre la adherencia al tratamiento y la funcionalidad familiar y variables sociodemográficas. Resultados: El 71,6 % de encuestados fueron mujeres. El 78,4 % de los pacientes presentaron alguna comorbilidad, el promedio de hemoglobina glicosilada de los encuestados fue de 8,9 %. Se encontró que el 59,7 % de pacientes perteneció a una familia disfuncional y el 87,3 % no cumplió de forma óptima con el tratamiento para su enfermedad. En el análisis bivariado se encontró asociación significativa entre la funcionalidad familiar y la adherencia al tratamiento (p= 0,028). En el análisis de regresión múltiple, se mantuvo la asociación (RP= 2,78, IC95 %: 1,13-6,83). Conclusiones: La frecuencia de una mala adherencia al tratamiento en pacientes diabéticos es alta. La funcionalidad familiar está asociada a la adherencia al tratamiento farmacológico.
Introduction: The family represents the closest environment to the patient and for this reason, family functionality is the most important support because with it the patient achieves optimal adherence to the treatment of chronic diseases, including diabetes. Objective: To determine the relationship between family functionality and adherence to diabetes treatment in patients treated in the chronic patients' program in a primary care health facility in Lima. Methods: Cross-sectional study carried out in 2020. Information was collected on adherence to treatment and family functionality of the patients. Likewise, sociodemographic variables and variables related to diabetes were measured. A simple and multiple regression analysis were performed to estimate the association between adherence to treatment and the sociodemographic variables. Results: 71.6% of respondents were women. 78.4% of the patients reported having some comorbidity. In addition, the average glycated hemoglobin of the respondents was 8.9%. It was found that 59.7% of patients belonged to a dysfunctional family and 87.3% did not optimally comply with the treatment for their disease. In the bivariate analysis, a significant association was found between family functionality and adherence to treatment (p= 0.028). In the multiple regression analysis, the association was maintained (PR= 2.73, 95% CI: 1.08-6.87). Conclusions: The frequency of poor adherence to treatment in diabetic patients is high. Family functionality is associated with adherence to drug treatment.
RESUMO
Introducción: Existe evidencia sobre el efecto negativo del uso de tecnologías de información y comunicación en estudiantes, sin embargo, poco se conoce sobre problemas fisioergonómicos secundarios a su uso. Objetivo: Identificar los factores tecnológicos-educativos asociados al reporte de 4 problemas fisioergonómicos en estudiantes de medicina. Métodos: Estudio transversal en estudiantes de medicina de 11 países de Latinoamérica y el Caribe. Se utilizó un cuestionario cuyas variables fueron las características socio-educativas y tecnológicas, así como los problemas fisioergonómicos (dolor de cuello, dolor de espalda, ojo seco/rojo y dolor de cabeza). Resultados: De 11 587 estudiantes, 14,5 % reportó presentar 4 problemas fisioergonómicos. La mayoría reportó dolor de cuello (50 %), dolor de espalda (50,5 %) y dolor de cabeza (53,7 %). Tuvieron mayor frecuencia de presentar estos problemas fisioergonómicos las mujeres (RP= 1,06), quienes estudiaron una carrera previa (RP= 1,19), pertenecer a todos los años de estudios (RP= 1,12-1,20), quienes tenían mayor uso de Internet en horas (RP= 1,01) y aquellos que accedían a Twitter en horas de clases (RP= 1,30). La frecuencia de presentar estos problemas disminuyó en quienes tenían menor edad en años (RP= 0,99), procedían de una universidad privada (RP= 0,81), y quienes pertenecían a cualquier grupo extracurricular (RP= 0,67-0,93). Conclusiones: Los factores tecnológicos-educativos asociados al reporte de 4 problemas fisioergonómicos en estudiantes de medicina son ser mujer, tener carrera previa, pertenecer a todos los años de estudios, horas de uso de internet y el acceso a Twitter durante clases.
Introduction: There is evidence on the negative effect of the use of information and communication technologies on students, however, little is known about physio-ergonomic problems secondary to their use. Objective: To identify the technological-educational factors associated with the report of 4 physio-ergonomic problems in medical students. Methods: Cross-sectional study in medical students from 11 countries in Latin America and the Caribbean. A questionnaire was used whose variables were socio-educational and technological characteristics, as well as physio-ergonomic problems (neck pain, back pain, dry/red eye and headache). Results: Of 11 587 students, 14.5% reported presenting 4 physio-ergonomic problems. Most reported neck pain (50%), back pain (50.5%), and headache (53.7%). Women (PR= 1.06), who studied a previous degree (PR= 1.19), who belonged to all years of studies (PR= 1.12-1.20), who had greater use of the Internet, had a higher frequency (in hours) of presenting these physio-ergonomic problems (PR= 1.01) and those who accessed Twitter during school hours (PR= 1.30). They decreased the frequency of presenting these problems, being younger in years (PR= 0.99), coming from a private university (PR= 0.81), and who belonged to any extracurricular group (PR= 0.67-0.93). Conclusions: The technological-educational factors associated with the report of 4 physio-ergonomic problems in medical students were being a woman, having a previous degree, belonging to all the years of study, hours of Internet use and access to Twitter during classes.
RESUMO
Introducción: La funcionalidad familiar influye en el proceso salud-enfermedad, es por ello que se destaca su importancia en el primer nivel de atención. No existe evidencia concluyente sobre los factores que influyen en la disfunción familiar en pacientes atendidos en el primer nivel de atención. Objetivo: Determinar la prevalencia y factores asociados a disfunción familiar en pacientes atendidos en el primer nivel de atención. Métodos: Estudio transversal de análisis secundario de datos en pacientes atendidos en 7 establecimientos del primer nivel de atención de Lima, Perú, en 2019. Se utilizó el cuestionario Apgar Familiar y se indagó su asociación con factores demográficos-socioeconómicos. Se estimaron razones de prevalencia (RP) a través de modelos de regresión simple y múltiple. Resultados: De 150 pacientes, la mayoría fueron mujeres (81,3 %) y la mediana de edad fue de 32 años. El 14 % presentó disfunción familiar. Los pacientes con acceso a servicio de agua tenían menor prevalencia de disfunción familiar (RP: 0,04; IC95 %: 0,001 - 0,47). Residir entre 1 a 10 años en Lima representó menor prevalencia de disfunción familiar; en comparación con pacientes recién llegados a la capital (menos de 1 año) (RP: 0,15; IC95 %: 0,04 - 0,62). Conclusiones: La prevalencia de disfunción familiar en pacientes atendidos en primer nivel de atención es baja. Tener acceso a servicio de agua y residir entre 1 a 10 años en la capital influyó en una menor prevalencia de disfunción familiar.
Introduction: Family functionality influences the health-disease process, which is why its importance in the first level of care is highlighted. There is no conclusive evidence on the factors that influence family dysfunction in patients treated at the First Level of Care. Objective: To determine the prevalence and factors associated with family dysfunction in patients treated at the First Level of Care. Methods: Cross-sectional study of secondary data analysis in patients treated in 7 primary care establishments in Lima, Peru in 2019. The Family Apgar questionnaire was used, and its association with demographic-socioeconomic factors was investigated. Prevalence ratios (PR) were estimated through simple and multiple regression models. Results: Of 150 patients, the majority were women (81.3%) and the median age was 32 years. 14% presented family dysfunction. Patients with access to water service had a lower prevalence of family dysfunction (PR: 0.04; 95% CI: 0.001-0.47). Living between 1 and 10 years in Lima represented a lower prevalence of family dysfunction; compared with patients recently arrived in the capital (less than 1 year) (PR: 0.15; 95% CI: 0.04- 0.62). Conclusions: The prevalence of family dysfunction in patients treated at the primary care level was low. Having access to water service and residing between 1 and 10 years in the capital influenced a lower prevalence of family dysfunction.
RESUMO
During medical training, students are exposed to stressors that deteriorate mental health. This study determined depression and anxiety prevalence and their associated factors in students from four medical schools in northern Peru. A cross-sectional study was conducted among medical students from Lambayeque, Peru. The Goldberg Anxiety and Zung Depression tests were applied. The dependent variables were depression and anxiety, and their association with covariates (age, sex, type of university, socioeconomic level, experience, family problem, and physical activity) was evaluated. Prevalence ratios were calculated using generalized linear models. Of 482 students, the prevalence of anxiety was 61.8% and depression was 22.0%. A severe level of anxiety was observed in 6.2% in the group between 16 and 20 years old. It was observed that private university students had higher frequencies of having depression (PR = 2.01) and anxiety (PR = 1.35); males had a lower risk of anxiety (PR = 0.82), but higher risk of depression compared to females (PR = 1.45). Performing physical activity decreased the prevalence of depression (PR = 0.53); however, it increased the frequency of anxiety (PR = 1.26). Having family problems increased the prevalence of anxiety (PR = 1.26). Medical students from private universities experienced higher rates of depression and anxiety. Depression and anxiety were associated with gender and physical activity. These findings highlight the importance of mental health promotion due to its link with quality of life and academic performance.
Assuntos
Estudantes de Medicina , Masculino , Feminino , Humanos , Adolescente , Adulto Jovem , Adulto , Estudantes de Medicina/psicologia , Peru , Prevalência , Estudos Transversais , Depressão/epidemiologia , Qualidade de Vida , Ansiedade/epidemiologia , UniversidadesRESUMO
During the COVID-19 pandemic, university students have adopted measures that completely transformed their educational environment, and this has generated an increase in psychological stress. The present study aimed to identify the factors associated with anxiety, depression, and stress in students at a university in Peru during the COVID-19 pandemic in 2020. We conducted a cross-sectional analytical study in students in Lima, Peru. The DASS-21 scale was used to measure levels of depression, anxiety, and stress and associate it with socio-educational and COVID-19-related variables using generalized linear models with Poisson distribution, log link, and robust variance. Of 400 students surveyed, 19.2%, 23.2% and 17.2% of students presented depression, anxiety, and stress, respectively. The frequency of depression (PR = 0.91, 95%CI: 0.84-0.99), anxiety (PR = 0.90, 95%CI: 0.83-0.99) and stress (PR = 0.92, 95%CI: 0.86-0.99) was lower in women. The students of the engineering and business faculty presented a higher frequency of anxiety (PR = 1.11, 95%CI: 1.00-1.22). There was a greater frequency of presenting anxiety, depression and stress in students who worked in a different area of health or did not work. Our results suggest the importance of promoting mental health awareness campaigns in university students due to the constant academic load they have.
Assuntos
COVID-19 , Feminino , Humanos , COVID-19/epidemiologia , Pandemias , Peru/epidemiologia , Universidades , Depressão/epidemiologia , Depressão/psicologia , SARS-CoV-2 , Estudos Transversais , Saúde Mental , Ansiedade/epidemiologia , Ansiedade/psicologia , Estresse Psicológico/epidemiologia , Estresse Psicológico/psicologia , Estudantes/psicologiaRESUMO
RESUMEN Introducción: El rendimiento académico universitario puede verse afectado por diversos factores personales y ambientales. Objetivo: Determinar los factores asociados al rendimiento académico en estudiantes de medicina de una universidad peruana. Métodos: Estudio transversal realizado en 247 estudiantes del primer al noveno ciclo. Se recopiló las calificaciones de la asignatura con el mayor número de créditos y se aplicó una encuesta para recolectar datos sobre sexo, estado civil, carrera previa, estado laboral y nivel de ansiedad. Se realizó un análisis de regresión simple y múltiple para estimar la asociación entre el rendimiento académico y las variables sociodemográficas de los encuestados. Resultados: El 70 % fueron mujeres, la mediana de edad fue 21 años. El 79,4 % reportó haber culminado una carrera. Casi la cuarta parte reportó tener una actividad laboral (24,3 %). El 46,2 % de universitarios presentó ansiedad. La mediana de nota obtenida fue 16 puntos. En el análisis de regresión simple se encontró que haber realizado una carrera previa (p= 0,044) y tener actividad laboral (p= 0,038) estuvieron asociados positivamente al puntaje de rendimiento académico. Sin embargo, en el análisis de regresión múltiple, no se mantuvo las diferencias observadas en ambas variables (p> 0,05). Conclusión: La mediana de nota en el período de estudio es 16 puntos. La mayoría tiene carrera previa y casi un tercio se encuentra laborando. La prevalencia de ansiedad es importante. Sin embargo, no se observa una asociación estadísticamente significativa entre los factores estudiados y el rendimiento académico.
ABSTRACT Introduction: University academic performance can be affected by various personal and environmental factors. Objective: To determine the factors associated with academic performance in medical students at a Peruvian university. Methods: Cross-sectional study conducted in 247 students from the first to the ninth cycle. The grades of the subject with the highest number of credits were collected and a survey was applied to collect data on sex, marital status, previous career, work status, and anxiety level. A simple and multiple regression analysis was performed to estimate the association between academic performance and sociodemographic variables of the respondents. Results: 70 % were female, median age was 21 years. Seventy-nine-point four percent reported having completed a career. Almost a quarter reported having a job (24,3 %). Anxiety was reported by 46,2 % of university students. The median grade obtained was 16 points. In the simple regression analysis, it was found that having a previous career (p= 0,044) and having a job (p= 0,038) were positively associated with the academic performance score. However, in the multiple regression analysis, the differences observed in both variables were not maintained (p> 0,05). Conclusion: The median grade in the study period is 16 points. Most of them have a previous career and almost a third are working. The prevalence of anxiety is significant. However, there is no statistically significant association between the factors studied and academic performance.
RESUMO
RESUMEN Introducción: El personal sanitario representa la primera respuesta del sistema de salud en la pandemia de la COVID-19, por ello, es importante valorar su conocimiento sobre la identificación y atención de pacientes con la COVID-19. Objetivo: Identificar los factores asociados a la percepción del conocimiento de médicos residentes ante la atención de pacientes con la COVID-19 y describir la percepción de la salud mental durante la pandemia de la COVID-19. Métodos: Estudio transversal, realizado en 2020 en hospitales del Perú. Se empleó la escala "Perception of Knowledge in Health Workers" (alpha de Cronbach: 0,77). También, se empleó la escala "Mental Health COVID-19" (alpha de Cronbach: 0,88). Se realizó estadística bivariada y multivariada. Resultados: De los 200 encuestados, el 12 % y 5 % manifestaron que eran capaces de reconocer a un caso sospechoso y atender un paciente diagnosticado, respectivamente. El 41 % y 35 % estuvo muy de acuerdo con el miedo/preocupación de contagiar a su familia y sentir el maltrato por los pocos equipos de protección personal, respectivamente. En el análisis multivariado, la percepción del conocimiento se asoció a trabajar en emergencias (p= 0,007), a la cantidad de amistades positivos a la COVID-19 (p= 0,012) y a realizar recientemente una intubación (p= 0,035); estas fueron ajustadas por el puntaje de la percepción de salud mental. Conclusiones: Trabajar en emergencias, haber tenido contacto con pacientes contagiados y haber realizado procedimientos médico-quirúrgicos influyen en la percepción de conocimientos de los médicos sobre la atención de pacientes con la COVID-19.
ABSTRACT Introduction: Health personnel represent the first response of the health system in the COVID-19 pandemic. Therefore, it is important to assess their knowledge about the identification and care of patients with COVID-19. Objective: To identify the factors associated with the perception of knowledge of Peruvian resident physicians regarding the care of patients with COVID-19 and to describe the perception of mental health during the COVID-19 pandemic. Methods: Cross-sectional study, carried out in 2020 in hospitals in Peru. The "Perception of Knowledge in Health Workers" scale was used (Cronbach's Alpha: 0.77). And also, the "Mental Health COVID-19" scale was used (Cronbach's Alpha: 0.88). Bivariate and multivariate statistics were performed. Results: Of the 200 respondents, 12% and 5% stated that they were able to recognize a suspected case and care for a diagnosed patient, respectively; 41% and 35% strongly agreed with the fear/concern of infecting their family and feeling mistreatment due to the lack of personal protective equipment, respectively. In the multivariate analysis, the perception of knowledge was associated with working in emergencies (p= 0.007), with the number of positive friends for COVID-19 (p= 0.012) and with having recently undergone intubation (p= 0.035); these were adjusted by the mental health perception score. Conclusions: Working in emergencies, having had contact with infected patients and having performed medical-surgical procedures influence the perception of knowledge of doctors about the care of patients with COVID-19.