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Jt Comm J Qual Patient Saf ; 44(4): 204-211, 2018 04.
Artigo em Inglês | MEDLINE | ID: mdl-29579445

RESUMO

BACKGROUND: In 2015 the Mayo Clinic Care Network (MCCN), in an effort to extend medical knowledge and share these best practices, embarked on an education mission to diffuse the clinical practice redesign involving the practice of colon and rectal surgery at Mayo Clinic (Rochester, Minnesota) to members of the MCCN. They elected to use a collaborative framework in an attempt to transfer knowledge to multiple teams in an efficient and supportive manner. METHODS: Eight MCCN members assembled a multidisciplinary team, which participated in both a didactic learning session delivered by frontline experts, as well as follow-up remote sessions regarding Mayo Clinic's enhanced recovery pathway for colon and rectal surgery. Teams departed the group session with established immediate next steps, communication plans, and an awareness of potential barriers and strategies for mitigation. Monthly coaching calls followed in an effort to help all teams meet their time line and overall goals. Finally, all participants met again after six months to report their clinical outcomes, as well their unique individual organization's successes and barriers encountered. RESULTS: Participating teams felt overwhelmingly that the collaborative program exceeded their expectations and equipped them with the tools to be successful. They also felt that the extended support provided by the Mayo Clinic team was essential, and the collaboration with other members markedly enhanced their experience. Importantly, all teams were able to successfully reduce length of stay, which was the desired main clinical outcome. DISCUSSION: The collaborative format was instrumental in the rapid diffusion and successful implementation of a transformative practice redesign involving colorectal surgical care of patients.


Assuntos
Cirurgia Colorretal/educação , Cirurgia Colorretal/normas , Comportamento Cooperativo , Procedimentos Clínicos/organização & administração , Equipe de Assistência ao Paciente/organização & administração , Desenvolvimento de Pessoal/organização & administração , Competência Clínica , Comunicação , Procedimentos Clínicos/normas , Prática Clínica Baseada em Evidências , Humanos , Tempo de Internação , Minnesota , Manejo da Dor/métodos , Equipe de Assistência ao Paciente/normas , Educação de Pacientes como Assunto/métodos , Complicações Pós-Operatórias/prevenção & controle , Melhoria de Qualidade/organização & administração
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