Impact of Job Demands on Employee Learning: The Moderating Role of Human-Machine Cooperation Relationship.

New artificial intelligence (AI) technologies are applied to work scenarios, which may change job demands and affect employees' learning. Based on the resource conservation theory, the impact of job demands on employee learning was evaluated in the context of AI. The study further explores the moderating effect of the human-machine cooperation relationship between them. By collecting 500 valid questionnaires, a hierarchical regression for the test was performed. Results indicate that, in the AI application scenario, a U-shaped relationship exists between job demands and employee learning. Second, the human-machine cooperation relationship moderates the U-shaped curvilinear relationship between job demands and employees' learning. In this study, AI is introduced into the field of employee psychology and behavior, enriching the research into the relationship between job demands and employee learning.

Effects of human-machine interaction on employee's learning: A contingent perspective.

The popularization of intelligent machines such as service robot and industrial robot will make human-machine interaction, an essential work mode. This requires employees to adapt to the new work content through learning. However, the research involved human-machine interaction that how influences the employee's learning is still rarely. This paper was to reveal the relationship between human-machine interaction and employee's learning from the perspective of job characteristics and competence perception of employees. We sent questionnaire to 500 employees from 100 artificial intelligence companies in China and received 319 valid and complete responses. Then, we adopted a hierarchical regression for the test. Empirical results show that human-machine interaction has a U-shaped curvilinear relationship with employee learning, and employee's vitality mediates the curvilinear relationship. In addition, job characteristics (skill variety and job autonomy) moderate the U-shaped curvilinear relationship between human-machine interaction and employee's vitality, especially the results of moderating effects varying with employee's competence perception. Exploring the mechanism of the effect of human-machine interaction on employee's learning enriches the socially embedded model. Moreover, it provides managerial implications how to enhance individual adaptability with the introduction of AI into firms. However, our research focuses more on the impact of human-machine interaction on employees at the initial stage of AI development, and the level of machine intelligence in various industries will reach a high degree of autonomy in the future. The future research can explore the impact of human-machine interaction on individual's behavior at different stages, and the results may vary depending on the technologies mastered by different individuals. The study has theoretical and practical significance to human-machine interaction literature by underscoring the important of individual's behavior among individuals with different skills.