Handoff strategies in settings with high consequences for failure: lessons for health care operations.
Int J Qual Health Care
; 16(2): 125-32, 2004 Apr.
Article
em En
| MEDLINE
| ID: mdl-15051706
ABSTRACT
OBJECTIVE:
To describe strategies employed during handoffs in four settings with high consequences for failure.ANALYSIS:
of observational data for evidence of use of 21 handoff strategies.SETTING:
NASA Johnson Space Center in Texas, nuclear power generation plants in Canada, a railroad dispatch center in the United States, and an ambulance dispatch center in Toronto. MAINMEASURE:
Evidence of 21 handoff strategies from observations and interviews.RESULTS:
Nineteen of 21 strategies were used in at least one domain, on at least an 'as needed' basis.CONCLUSIONS:
An understanding of how handoffs are conducted in settings with high consequences for failure can jumpstart endeavors to modify handoffs to improve patient safety.
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Base de dados:
MEDLINE
Assunto principal:
Disseminação de Informação
/
Administração de Instituições de Saúde
Idioma:
En
Ano de publicação:
2004
Tipo de documento:
Article