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How Servant Leadership Leads to Employees' Customer-Oriented Behavior in the Service Industry? A Dual-Mechanism Model.
Yuan, Mengru; Cai, Wenjing; Gao, Xiaopei; Fu, Jingtao.
Afiliação
  • Yuan M; School of Tourism and Events, Hefei University, Hefei 230061, China.
  • Cai W; School of Public Affairs, University of Science and Technology of China, Hefei 230026, China.
  • Gao X; Department of Management & Organization, Vrije Universiteit Amsterdam, 1081HV Amsterdam, The Netherlands.
  • Fu J; School of Public Affairs, University of Science and Technology of China, Hefei 230026, China.
Article em En | MEDLINE | ID: mdl-32235337

Texto completo: 1 Base de dados: MEDLINE Assunto principal: Cultura Organizacional / Liderança Idioma: En Ano de publicação: 2020 Tipo de documento: Article

Texto completo: 1 Base de dados: MEDLINE Assunto principal: Cultura Organizacional / Liderança Idioma: En Ano de publicação: 2020 Tipo de documento: Article