Benchmarking sustainable E-commerce enterprises based on evolving customer expectations amidst COVID-19 pandemic.

Pratap, Saurabh; Jauhar, Sunil Kumar; Daultani, Yash; Paul, Sanjoy Kumar.

Afiliação

Pratap S; Department of Mechanical Engineering Indian Institute of Technology (BHU) Varanasi Uttar Pradesh India.
Jauhar SK; Operations Management & Decision sciences Indian Institute of Management Kashipur Uttarakhand India.
Daultani Y; Operations Management Group Indian Institute of Management Lucknow Uttar Pradesh India.
Paul SK; UTS Business School University of Technology Sydney Sydney Australia.

Bus Strategy Environ ; 2022 Jun 24.

Article em En | MEDLINE | ID: mdl-35942338